[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # El Refugio de la Cuenca Riverfront apartment with spa services and a 24-hour front desk ![Front of property](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/w4032h2982x0y42-2839027d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Apartment, Mountain View](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/8fe718f6_edited_3c3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bedrooms, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mini-fridge, microwave, stovetop, cookware/dishes/utensils](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/84cb1172.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/bbbd3582.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies El Refugio de la Cuenca provides amenities like a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. 8.6 Excellent ## Popular amenities - Washer - Spa - Kitchen - Pet-friendly - Parking included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 22 - Oct. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 23 - Oct. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bedrooms, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Mountain View ### Highlights Balcony or patio Separate dining area Heating Kitchen Mini-fridge Washing machine 3 bedrooms Microwave - 700 sq ft - 3 bedrooms - Mountain view - Sleeps 6 - 1 Queen Bed, 3 Large Twin Beds and 2 Twin Beds ![3 bedrooms, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/58b860fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Vista Volcan Osorno ### Highlights Balcony or patio Separate dining area Heating Kitchen Mini-fridge Washing machine Clothes dryer Separate bedroom - 624 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Queen Bed, 1 Large Twin Bed and 1 Twin Bed ![3 bedrooms, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Balcony or patio Separate dining area Private hot tub Heating Kitchen Mini-fridge Washing machine Clothes dryer - 700 sq ft - 3 bedrooms - Sleeps 6 - 1 Queen Bed, 4 Large Twin Beds and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.08167%2C-72.63914&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5UHhAIup6I_vieP35WtDMwdqD-Y=) Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000 #### What's nearby - Lake Llanquihue - 13 min walk - 1.2 km - Osorno Volcano Peak - 39 min drive - 33.5 km - Petrohue Falls - 40 min drive - 33.1 km - Volcan Osorno Ski and Outdoors Center - 47 min drive - 34.2 km - Venado Beach - 58 min drive - 54.7 km #### Restaurants - ‪Marjoaji - ‬10 min walk - ‪El Refugio De La Cuenca - ‬1 min walk - ‪Rincón Trayen - ‬3 min walk - ‪Cascadas Chile - ‬4 min walk - Mariajo ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### El Refugio de la Cuenca Riverfront apartment with spa services and a 24-hour front desk Spa services, dry cleaning, and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services, and a garden are onsite. Each apartment has 3 bedrooms and offers free WiFi and a balcony. A kitchen with a stovetop and a microwave is available, and other amenities include a washing machine and a dining area. El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodations at this 4-star apartment have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can pamper themselves by indulging in the onsite spa services. Services include massages. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/11000000/10570000/10562800/10562744/9426f34d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Ensenada Bosque Nativo Puerto Varas - Pool - Hot tub - Kitchen - Parking included 8.8 Excellent 43 reviews CA $86 CA $86 total Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=10562744&PinnedHotelID=10562744&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/46000000/45850000/45844600/45844571/b9a6b6a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Entre Volcanes Lodge Puerto Varas - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 15 reviews CA $113 CA $113 total Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=45844571&PinnedHotelID=45844571&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1840000/1831200/1831114/6e7226b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabanas y Piscina Rucamalen Puerto Varas - 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Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=11034709&PinnedHotelID=11034709&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Black sand beach (direct access) ### Pool/Spa - Massage - Spa services ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free uncovered self parking on site ### Family friendly - Art supplies - Children's books - Children's dinnerware - Children's games - Musical instrument - Stroller - Trampoline ### Kitchen - Cookware, dishware, and utensils - Microwave - Mini-fridge - Stovetop ### Dining - Champagne service - Couples/private dining - Private picnics ### Bedrooms - 3 bedrooms ### Bathroom - Hair dryer (on request) - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Separate dining area ### Entertainment - Games - TV in common areas ### Outdoor areas - Balcony/patio - Garden ### Laundry - Dry cleaning/laundry service - Washing machine ### Comfort - Heating ### Pets - Pet friendly - Fee: USD 15 per pet per stay - Service animals exempt from fees - One-time cleaning fee: USD 15 - Pet sitting services ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible restaurant ### Services and conveniences - 24-hour front desk - Housekeeping (daily) - Luggage storage - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Location highlights - In a national park - In a rural location - In a village - Near the boardwalk/promenade - On a river ### Things to do - Ecotours nearby - Fishing nearby - Free bicycles nearby - Hiking/biking trails nearby - Hunting nearby - Rock climbing nearby - Ziplining nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 units - Garden - Reception hall ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests are recommended to download the property's whatsapp mobile app before check-in ### Access methods Staffed front desk, key retrieval ### Pets Pets allowed for an extra charge of USD 15 per pet, per stay, plus a one-time cleaning fee of USD 15 Service animals are welcome, and are exempt from fees Pet-sitting services are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 20 per accommodation, per stay (varies based on length of stay) - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 15 per pet, per stay plus USD 15 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Refugio La Cuenca Puerto Octay El Refugio de la Cuenca Apartment El Refugio de la Cuenca Puerto Octay El Refugio de la Cuenca Apartment Puerto Octay ## Frequently asked questions ### Is El Refugio de la Cuenca pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per stay. A cleaning fee of USD 15 also applies. Service animals are exempt from fees. ### How much does it cost to stay at El Refugio de la Cuenca? > As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at El Refugio de la Cuenca on Oct 30, 2025 start from CA $97.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at El Refugio de la Cuenca? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at El Refugio de la Cuenca? > Check-in start time: 2:30 PM; Check-in end time: anytime. ### What time is check-out at El Refugio de la Cuenca? > Check-out is at noon. ### Where is El Refugio de la Cuenca located? > Situated on a river, this apartment building is 0.7 mi (1.1 km) from Lake Llanquihue and 2.6 mi (4.1 km) from Waterfalls. Green Lagoon is 11.9 mi (19.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question 8.6 ### Excellent