Entire apartment
El Refugio de la Cuenca
4.0 star property
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Photo gallery for El Refugio de la Cuenca
El Refugio de la Cuenca provides amenities like a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Kitchen
- Washer
- Pet friendly
- Parking included
- Free WiFi
- Spa
Room options
Check availability for these dates
View all photos for Comfort Apartment, Mountain View
Comfort Apartment, Mountain View
Highlights
Balcony or patio
Separate dining area
Heating
Kitchen
Mini-fridge
Washing machine
3 bedrooms
Microwave
- Mountain view
- 700 sq ft
- 3 bedrooms
- Sleeps 6
- 1 Queen Bed, 3 Large Twin Beds and 2 Twin Beds
View all photos for Vista Volcan Osorno
Vista Volcan Osorno
Highlights
Balcony or patio
Separate dining area
Heating
Kitchen
Mini-fridge
Washing machine
Clothes dryer
Separate bedroom
- Mountain view
- 624 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed, 1 Large Twin Bed and 1 Twin Bed
View all photos for Comfort Apartment
Comfort Apartment
Highlights
Balcony or patio
Separate dining area
Private hot tub
Heating
Kitchen
Mini-fridge
Washing machine
Clothes dryer
- 700 sq ft
- 3 bedrooms
- Sleeps 6
- 1 Queen Bed, 4 Large Twin Beds and 1 Twin Bed
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About the area
Located in Puerto Octay, El Refugio de la Cuenca is in a rural area and on a river. Volcan Osorno Ski and Outdoors Center and Venado Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Petrohue Falls and Lake Llanquihue. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hunting, ecotours, and mountain biking. Visit our Puerto Octay travel guide
View more Apartments in Puerto Octay
Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000
What's nearby
Petrohue Falls31 min drive - 33.1 km
Vicente Perez Rosales National Park33 min drive - 38.6 km- Green Lagoon15 min drive - 20.6 km
- Museo de Puerto Octay26 min drive - 48.8 km
- Puerto Octay Christian Cemetery27 min drive - 49.5 km
Restaurants
- Rincón Trayen3 min walk
- Block House Lodge4 min drive
- Bella Ester8 min walk
- Restaurant La Carreta9 min walk
- restaurant nueva cimarron8 min drive
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
El Refugio de la Cuenca
Spa services, dry cleaning, and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services, and a garden are onsite. Each apartment features free WiFi and a washing machine, plus a kitchen with a stovetop and a microwave. A balcony, a dining area, and a shower are among the other amenities available to guests.
El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodations at this 4-star apartment have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
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Property amenities
Beach
- Black sand beach (direct access)
Pool/Spa
- Massage
- Spa services
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Street parking available
- Free uncovered self parking on site
Family friendly
- Art supplies
- Children's books
- Children's dinnerware
- Children's games
- Musical instrument
- Stroller
- Trampoline
Kitchen
- Cookware, dishware, and utensils
- Microwave
- Mini-fridge
- Stovetop
Dining
- Champagne service
- Couples/private dining
- Private picnics
Bathroom
- Hair dryer (on request)
- Shower
- Soap
- Toilet paper
- Towels provided
Living spaces
- Communal living room
- Separate dining area
Entertainment
- Games
- TV in common areas
Outdoor areas
- Balcony/patio
- Garden
Laundry
- Dry cleaning/laundry service
- Washing machine
Comfort
- Heating
Pets
- Pet friendly
- Fee: USD 15 per pet per stay
- Service animals exempt from fees
- One-time cleaning fee: USD 15
- Pet sitting services
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchair-accessible restaurant
Services and conveniences
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Location highlights
- In a national park
- In a rural location
- In a village
- Near the boardwalk/promenade
- On a river
Things to do
- Ecotours nearby
- Fishing nearby
- Free bicycles nearby
- Hiking/biking trails nearby
- Hunting nearby
- Rock climbing nearby
- Ziplining nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 4 units
- Garden
- Reception hall
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
Pets allowed for an extra charge of USD 15 per pet, per stay, plus a one-time cleaning fee of USD 15
Service animals are welcome, and are exempt from fees
Pet-sitting services are available
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: USD 20 per accommodation, per stay (varies based on length of stay)
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
- Pet fee: USD 15 per pet, per stay plus USD 15 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Refugio La Cuenca Puerto Octay
El Refugio de la Cuenca Apartment
El Refugio de la Cuenca Puerto Octay
El Refugio de la Cuenca Apartment Puerto Octay
Frequently asked questions
Is El Refugio de la Cuenca pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per stay. A cleaning fee of USD 15 also applies. Service animals are exempt from fees.
How much does it cost to stay at El Refugio de la Cuenca?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at El Refugio de la Cuenca on Mar 10, 2026 start from CA $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at El Refugio de la Cuenca?
Check-in start time: 2:30 PM; Check-in end time: anytime.
What time is check-out at El Refugio de la Cuenca?
Check-out is at noon.
Where is El Refugio de la Cuenca located?
Situated on a river, this apartment building is 0.7 mi (1.1 km) from Lake Llanquihue and 2.6 mi (4.1 km) from Waterfalls. Green Lagoon is 11.9 mi (19.2 km) away.
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Reviews
8.6