2/10 Terrible
Jordon
Travelled with family
Jan 5, 2024
Honest review! Could have been three or four stars but owner tried to screw us around.
Travelling with my wife, three-year-old and Mom.
Booked a three bed room, and even called a month earlier to clarify for sure the booking was for a room with three beds and he said yes.
After paying for the room, where he seemed to not know how to use his credit card machine (telling me that he uses the tap function for $1000 transactions)…… and I had to help him by showing him how to insert the card??? Should’ve been the first hint…..
He took us up to the room, opened the door, put some of our luggage in there and showed me the room with two beds…..
I said to him, we are supposed to have three beds, and he responded, and I quote “you can accommodate can’t you”…… and he went on to say it’s not that big of a deal. I couldn’t even believe it….. after he charged us for our triple room price, which was substantially more than the double room.
I said to him, you charged us for a three bed room, that is what we paid for, we will NOT accommodate for you.
After he saw that we would not accommodate his request he showed us the room next to it, which was ready to go and had three beds and was much bigger!
He completely tried to give us the wrong room and resell the more expensive triple room, not cool! It was obvious to us that he had done this to others before and gotten away with it.
Beware of this guy.
Jordon
Stayed 5 nights in Dec 2023