Proenca-a-Nova Vacation Packages

The location was perfect. The staff was very helpful and the rooms were very clean.

We had a fantastic time and the hotel staff were amazing! Highly recommend!

What a fabulous hotel for exploring Lisbon! It is in the Baixa but is so accessible to almost everything you want to see. The common areas and rooms are beautifully designed and feature many nods to Lisbon landmarks. The breakfast is stellar, with lovely fruit and egg dishes to order. Even though this is a busy street, the rooms are quiet at night. The linens and beds are high quality and the staff is friendly and helpful. I will look for this brand in other European cities.

The staff at the hotel and the location were both excellent. The bed itself was very hard. We did ask for better pillows after the first night sleep and they provided some which were more comfortable. There’s no place in the bathroom to plug in the blow dryer so women have to use a blow dryer in the room where there is not a mirror. Our balcony only had one chair, even though there were two of us in the room and I had to ask for a second chair which they got to us by the end of our second day. Just a few things they could do to make this an exceptional place to stay. We also wished the thermal bath was warmer as it was too cold to really enjoy it.

Our apartment was very spacious and stylishly decorated, with direct access to the garden and pool. The fridge was stocked with milk, yoghurt, cheese, ham and jams. Every morning, you received bread and a small pastry. However, it might have been nice to have a bit more variety for breakfast. The location was good for us. It’s out of the very centre of Lisbon, but it is located just 10/15 minutes walk away from the old area of Lisbon.