Find Cabins in Prince William County for Rent from CA $224

"It is not a five star property as advertised. Rooms are nice, bathrooms great. Amenities were lacking. Minibar in room was not stocked, said to call if you wanted it stocked ?? It could have doubled as a in room fridge but was not turned on. Coffee maker (nice espresso machine) in room did not work. Informed front desk and just asked for a kettle for tea. Said they would get it to us ‘’right away” but did not get till that evening. So much for breakfast tea. Compounded by the fact that the kettle was broken and did not work. Took down to front desk and they said a replacement would be ‘right up” . Never did get in 2 more days . Only way to get ice was to request from front desk. Did so and 2 hours later still waiting. Toiletries in room were in big containers in shower that anyone prior could have used or abused. Maybe ok for holiday inn but not in a “prestigious “ hotel. The staff themselves were pleasant and friendly but they were frustrated by lack of support by management. The lobby was a mess, lots of people waiting for front desk or other reasons, no organization. The bell staff and valets were very good but was expensive. Drinks at bar were not up to par being poorly made. Breakfast buffet was very good and service was great. I usually don’t do reviews but felt I should in this case. I have stayed in many other 4 or 5 star properties and this just did not live up to its expectations. Nice people but just poor follow up and direction."

"Good."

"Comfortable bed. Clean room and friendly staff. Will stay again if travel over there in the future."

"Clean, unique, friendly and responsive staff. Walkable distance from food and attractions. Enjoyed the stay, no complaints. "

"Only stayed to swim before long flight have stayed many times"

"The room was clean and AC worked great but no place to hang anything in the bathroom. Most of the staff was really friendly and helpful. Breakfast was pretty good…so many people at the time of our stay that items were lacking sometimes. Overall it was an average stay."

"Excellent breakfast buffet. Nice large TV but had connectivity problems. Easy to access from local major highways."

"The property was very nice but the experience with the front desk and one of the bar tender was not the best. Put it this way, i will not be going back to the Hyatt in the national harbor. It started the minute i book the room, i called to make sure that we got the with the river and ferris wheel. I was told i did, once we arrived to the hotel. The front desk lady was ruled and dry even after saying hello in spanish. She acted like she didnt hear me. After speaking to her again, than she responded to us in English. I ask her again if she spoke spanish and she yes. I really dont way people takes job like this, when customer services is a big thing. After all of that, we did not get the room that i had called to confirm. It was just a parcel room. We tread to give the hotel chance but then the bar tender. Right before taking our order, she apologized to us about not having a good memory. 10 minutes after giving us our drinks. She comes back giving us a second round. We thought she was giving free drinks so i ask her. Is this free, she saids no. Then she said, we order those drink. How can we order a another drink, when we hadn't taking a second zip from the first one. Then with an attitude she saids to us that she place order with just one bar tender when she was the one to give us our first order. The hotel is very clean but none of the matters if the services and the experience you got than everything else means nothing."

"Friendly staff. I arrived earlier and the lady helped me to check in earlier."