- Liked: Cleanliness, staff & service
If you want to walk into a hotel and feel like you are a person that matters then this is the one for you. All of the reception staff especially Petra and the guest relations manager( Ive forgotten his name) were excellent and made you feel very welcome. The hotel itself is full of character and really interesting. it’s comfortable clean and just makes you feel like it’s a nice place to be. Its in a quiet location about 15/20 mins walk from the city centre but on the same side of the river as the castle. We walked it fine although the tram stop is just around the corner and easy to use.