Pozzale Vacation Packages

Our room was very clean & appeared to have been remodeled recently. Although a bit on the small side, the accommodations were comfortable & the staff very helpful. Breakfast was included & the location - near Uffizi - was ideal for walking to many dining options & areas of historical interest.

Disappointed in our room, when you see the photographs in the overview of the hotel on Expedia, the reality was very different. Getting around the hotel is challenging, with an elevator that only takes two people. On the positive side the view from the roof top terrace was stunning, great for an early evening drink and breakfast.

Very nice hotel. It has the best rooftop view of Florence, we enjoyed going up to the Empire rooftop bar for drinks while enjoying the sunset. Staff is excellent and rooms are clean and comfortable

This was the best hotel we stayed at during our Italy trip! Everything from check in to check out was fantastic. The staff was extremely helpful and knowledgeable about the area - they provided a very detailed, lengthy list of recommended restaurants and even called to make reservations for us! We were surprised with an upgraded room with a river view and it could not have been any nicer. I would recommend this hotel to anyone.

My frustration was not being able to have coffee in my room no coffee maker because I was in room number 354 and an apple spritz is $35 so the two things that I enjoy those being on my vacation I could not have at this hotel on a daily basis