[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Civic Express Hotel in Poza Rica with a 24-hour front desk and a restaurant ![Master Suite](https://images.trvl-media.com/lodging/17000000/16780000/16772100/16772044/c4c51ba4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Master Suite](https://images.trvl-media.com/lodging/17000000/16780000/16772100/16772044/9daf2b56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/17000000/16780000/16772100/16772044/0673e28d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/17000000/16780000/16772100/16772044/59b5a526.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/17000000/16780000/16772100/16772044/58ecd38f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Civic Express sits in the city center, offering a vibrant setting with complimentary WiFi. The 24-hour bar is a natural gathering spot after exploring nearby attractions. Practical amenities include an on-site restaurant and convenient parking. 8.4 Very good ## Popular amenities - Bar - Room service - Housekeeping - 24/7 front desk - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=16772044&PinnedHotelID=16772044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=16772044&PinnedHotelID=16772044&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=16772044&PinnedHotelID=16772044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=16772044&PinnedHotelID=16772044&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16772044&PinnedHotelID=16772044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16772044&PinnedHotelID=16772044&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16772044&PinnedHotelID=16772044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16772044&PinnedHotelID=16772044&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Junior Suite](https://images.trvl-media.com/lodging/17000000/16780000/16772100/16772044/62d89ef2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning LED TV Ceiling fan Hair dryer Private bathroom Free bottled water Cable channels In-room safe - Sleeps 3 - 1 King Bed ![Junior Suite, 2 Single Beds](https://images.trvl-media.com/lodging/17000000/16780000/16772100/16772044/3023dfee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Twin Beds ### Highlights Air conditioning LED TV Ceiling fan Hair dryer Private bathroom Free bottled water Cable channels In-room safe - Sleeps 2 - 2 Twin Beds ![Master Suite](https://images.trvl-media.com/lodging/17000000/16780000/16772100/16772044/418736dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Separate sitting area Air conditioning Refrigerator LED TV Sofa bed - double Ceiling fan Hair dryer Private bathroom - Sleeps 7 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPoza-Rica-Hotels-Hotel-Civic-Express.h16772044.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPoza-Rica-Hotels-Hotel-Civic-Express.h16772044.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.52552%2C-97.45853&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2rWk_DEDxlhAeOGJE2lv0p_QGlk=) Privada 16 Norte No. 122, Colonia Obrera, Poza Rica, VER, 93260 #### What's nearby - 18 de Marzo Square - 2 min walk - 0.2 km - Hospital Regional Pemex - 7 min walk - 0.6 km - Park of the Americas - 9 min walk - 0.8 km - University Veracruzana Poza Rica - 14 min walk - 1.2 km - Plaza Gran Patio Shopping Mall - 7 min drive - 6.8 km #### Getting around - Poza Rica, Veracruz (PAZ-El Tajin National) - 31 min drive #### Restaurants - ‪Café Manolo - ‬6 min walk - ‪Danny's Pizza - ‬2 min walk - ‪Café "Capri's - ‬5 min walk - ‪Chula Vista - ‬4 min walk - ‪Hotel Alcazar - ‬4 min walk ## About this property ### Hotel Civic Express Property highlights Hotel Civic Express provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - 1 meeting room, smoke-free premises, and a 24-hour front desk Room features All guestrooms at Hotel Civic Express boast comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - LED TVs with cable channels - Ceiling fans, daily housekeeping, and desks ## Similar properties ![Standard Double Room](https://images.trvl-media.com/lodging/27000000/26900000/26890800/26890743/e6b3030d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paris FC Express Poza Rica - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.0 Wonderful 176 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=26890743&PinnedHotelID=26890743&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free covered self parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - La Cava ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### More - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### Property is also known as Hotel Civic Express Poza Rica Civic Express Poza Rica Civic Express Hotel Civic Express Hotel Hotel Civic Express Poza Rica Hotel Civic Express Hotel Poza Rica ## Frequently asked questions ### Is Hotel Civic Express pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Civic Express? > Self parking is free at this property. ### What time is check-in at Hotel Civic Express? > Check-in begins at 3 PM. ### What time is check-out at Hotel Civic Express? > Check-out is at 1 PM. ### Where is Hotel Civic Express located? > Situated in Poza Rica, this hotel is within a 10-minute walk of 18 de Marzo Square and Hospital Regional Pemex. Park of the Americas and University Veracruzana Poza Rica are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Civic Express Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Location ### 8.6 Staff & service ### 8.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 13 8 - Good 11 6 - Okay 5 4 - Poor 0 2 - Terrible 1 ### 6/10 Okay #### Alfredo Nov 4, 2021 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities El lugar esta limpio y bien posicionado en una zona estrategica, lamentablemente no tiene personal suficiente y no fueron capaces de conseguirnos ni siquiera una botella con agua y al estar en un 3er piso, sin elevador se vuelve tedioso bajar e ir a una tienda. ##### Alfredo Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### José Luis Sep 13, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquila y agradable ##### José Luis Stayed 1 night in Sep 2021 ### 8/10 Good #### GABRIEL Jul 27, 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### estancia satisfactoria El nico inconveniente fue que me toco la habitacion mas cercana a la recepcion y los ruidos de las huespedes al entrar osalir son molestos, my estancia fue satisfactoria, personal muy atento ##### GABRIEL Stayed 1 night in Jul 2021 ### 8/10 Good #### Germán Jun 16, 2021 ##### Germán Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller Apr 25, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Todo está excelente lo único que me falta es un elevador, de ahí en fuera no me hace falta nada ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Carla Mar 10, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carla Stayed 2 nights in Mar 2021 ### 6/10 Okay #### Juan Miguel Oct 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### aceptable Cuenta con lo necesario para descansar y/o trabajar. ##### Juan Miguel Stayed 1 night in Oct 2020 ### 6/10 Okay #### Verified traveller Dec 22, 2019 Liked: Staff & service, amenities El personal es muy amable, pero no me gusto la ubicación de Hotel, en la habitación que me toco se escuchaba el ruido de La recepción, la limpieza tampoco fue excelente. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Ruth Jun 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El hotel es bueno, habitación buena y limpia. Solo el internet falló. ##### Ruth Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Gabriela May 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No exelente servicio bien Exelente servico lo recomiendo ##### Gabriela Stayed 2 nights in May 2019 ### 8/10 Good #### Verified traveller May 4, 2019 Liked: Staff & service Needs an elevator for the fourth floor, it’s a lot to carry your stuff up. Place was nice, staff friendly and helpful ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller Apr 28, 2019 Liked: Cleanliness, staff & service ##### Verified traveller Stayed 2 nights in Apr 2019 ### 8/10 Good #### Juan Manuel Apr 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Juan Manuel Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Mar 29, 2019 Liked: Cleanliness, staff & service Muy agradable instalaciones limpias y en muy buenas condiciones ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Hugo Mar 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hugo Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Mar 22, 2019 Liked: Cleanliness, staff & service Su desayuno es muy muy muy pobre, por lo demás las instalaciones son muy sencillas pero limpias. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 8/10 Good #### Nathanael Dec 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nathanael Stayed 1 night in Dec 2018 ### 10/10 Excellent #### jonathan Nov 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### jonathan Stayed 1 night in Nov 2018 ### 6/10 Okay #### Yu, Hidalgo Apr 11, 2018 Liked: Cleanliness Disliked: Staff & service #### Decepcionados El desayuno muy muy precario..mejor no ofrecerlo como gratuito. No tiene elevador y la suite (única) se encuentra ubicada en el 4o piso. Para personas de la tercera edad o con discapacidad no ea propio. Personal muy hosco ##### Yu Stayed 1 night in Apr 2018 ### 8/10 Good #### Fam. Ortegamore, cd. de México Apr 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cómoda y placentera El hotel esta de acuerdo a su precio y el servicio es bueno, además que esta en un lugar accesible, céntrico con buena presencia ##### Fam. Ortegamore Stayed 2 nights in Mar 2018 ### 2/10 Terrible #### Alberto Dec 22, 2017 Disliked: Staff & service #### Problemas en general Pesimo servicio, no contaba con agua al llegar. Sin botella de agua en la habitación. Sabanas sucias. Problemas para facturar. ##### Alberto Stayed 1 night in Dec 2017 ### 8/10 Good #### CRUZ GABRIEL Dec 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### CRUZ GABRIEL Stayed 1 night in Dec 2017 ### 8/10 Good #### Verified traveller Nov 22, 2017 Liked: Staff & service #### Agradable pero falta mas comodidad Falta mas comodidad y limpieza en el baño tienen mal olor. ##### Verified traveller Stayed 1 night in Nov 2017 ### 10/10 Excellent #### flor Nov 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Desde que llegamos no’s recibieron muy bien ,buen servicio muy amables. ##### flor Stayed 1 night in Nov 2017 ### 8/10 Good #### Claudia, San Cristobal de las Casas, MX Aug 14, 2017 Liked: Cleanliness, staff & service #### General overview Nice LITTLE hotel with courtesy valet parking 2 blocks away. Our room was small but beautifully appointed in modern style. We had problems getting the air conditioner to work properly. Also, the emergency exit door was locked, only was to get out in case of fire, etc., would be on the narrow entrance stairs! We informed the staff of the danger and were told that they had to keep it locked "because if they didn't the wind would blow the door open"..... hope that that has been changed! Hotel is exactly in front of the civic center where it looks like they might have events (concerts, etc.) --could be noisy although it wasn't the night we were there/ Wed. ##### Claudia Stayed 1 night in Jul 2017 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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