Potsdam Vacation Packages

We stayed four days to attend a family reunion. We have stayed there in previous years and were satisfied. This hotel has gone downhill as far as cleanliness and maintenance. It took three days to receive maid service. The breakfast buffet was ok but sporadic.

We enjoyed dinner and breakfast and the wait staff, especially Amy. Rooms were quiet, clean, and comfortable. We were treated well and will be returning.

Water pressure in room was low. Breakfast wasn’t too good. Not a lot to choose from.

There were no staff when we arrived to check in so I was quite disappointed that I had to check in using a machine. It’s very frustrating. We got there late at night and that’s not what we were wanting to do when we arrive late for check-in fortunately there was a very nice security guard there. I believe her name was Vanessa. She helped me with everything and was very kind so when I’m giving a five star rating to the staff, it’s strictly for her. There were no other staff in the building that I interacted with. It was the strangest hotel I’ve ever been to, but we were thankful We had a place to stay And that she made it pleasant for us

very fancy looking but flexible. I rode 90 miles from Cincinnati on our bikes and enjoyed a relaxing shower, clean room, and very comfortable bed.