Title: Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit! - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit! Beachfront vacation home with private pool and kitchen ![Pool](https://images.trvl-media.com/lodging/57000000/56040000/56032300/56032246/7267bb9a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/57000000/56040000/56032300/56032246/9c692781.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/57000000/56040000/56032300/56032246/66bf96f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/57000000/56040000/56032300/56032246/5207b936.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/57000000/56040000/56032300/56032246/2f4b3e86.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Take advantage of golfing on site, a firepit, and laundry facilities at Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!. Stay connected with in-room WiFi. 9.6 Exceptional ### Entire home 4 bedrooms4 bathroomsSleeps 102200 sq ft ## Popular amenities - Parking available - Dryer - Pool - Air conditioning - Washer - Barbecue grill ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit! Beach Front Home On Cape San Blas Last Minute Discounts Are Reflected on the Website A $250 credit toward any amount of beach gear is available for this home. When you book Rocco's Retreat, you can now get Beach Gear delivered directly to the home. All you need to do is select your gear, and we'll have it delivered to you the day of your arrival! This offer applies for 3-14 night reservations only. Rocco's Retreat is a newly built, upscale beach front home! This home offers amazing views of the gulf from just about every room in the house. It features all new appliances, and tons of living space and sleeps 10. Private pool can be heated for an additional fee. The first floor has a well appointed gourmet kitchen that is open to the dining area and family room. The screened porch off the family room is great for watching the waves roll in at the end of the day. There is a King bedroom with an ensuite. The second floor has 1 King and a Queen bedroom with full baths. These rooms have beautiful views of the gulf, with a shared balcony. The bunk room is a queen/queen and also has its own en-suite. There is also a washer and dryer on this floor. Please be aware that this home does not allow pets ## Property amenities ### Beach - On the beach ### Pool/Spa - Private pool ### Internet - Available in the house: WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Kitchen island - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Bedrooms - 4 bedrooms - Bedsheets provided ### Bathroom - 4 bathrooms - Bathtub - Bathtub or shower - Hair dryer - Shower - Towels provided ### Living spaces - Living room ### Entertainment - Smart TV with cable/satellite channels ### Outdoor areas - Balcony - Barbecue grill - Firepit ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near a hospital - Near the bay - Near the marina - Near the ocean ### Things to do - Golf - Tennis - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Sailing nearby - Scuba diving nearby - Snorkeling nearby - Surfing/bodyboarding nearby - Swimming nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher - Deadbolt lock ### General - Unit size: 2,200 square feet ## Similar properties ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/61000000/60670000/60662700/60662700/b579230b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gulf Front Family Beach House:Heated Pool:Hot Tub:Outdoor Game Tables Port St. Joe - Pool - Hot tub - Kitchen - Washer 10 Exceptional 46 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=60662700&PinnedHotelID=60662700&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/119000000/118930000/118921300/118921237/1f9d2b57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brand New CSB Gulf Front w/ Private Pool, 2 Masters, 360º Views, Sleeps 16 Port St. Joe - Pool - Kitchen - Washer - Dryer 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=118921237&PinnedHotelID=118921237&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/19000000/19000000/18993600/18993523/b0ea8ab7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachfront private pool & boardwalk, great decks, ping pong, & huge living areas Port Saint Joe - Pool - Kitchen - Washer - Dryer 9.8 Exceptional 118 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=18993523&PinnedHotelID=18993523&HadPinnedHotel=true®ionId=-1&adults=2) ![6 bedrooms, free WiFi, bed sheets](https://images.trvl-media.com/lodging/79000000/78520000/78511000/78510932/c9dc92a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dog-Friendly! 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Gulf-Front! Water Views! Private Pool! Dog-Friendly! Cape San Blas - Ocean view - Pool - Kitchen - Washer 9.0 Wonderful 37 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=78511000&PinnedHotelID=78511000&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/46000000/45500000/45491200/45491190/18f04226.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean view, private pool, hot tub, fire pit, North Cape! Nov/Dec dates open! Port St. Joe - Pool - Hot tub - Kitchen - Washer 10 Exceptional 58 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=45491190&PinnedHotelID=45491190&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers](https://images.trvl-media.com/lodging/19000000/18980000/18974200/18974138/4bfc42f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachfront Bliss: Heated Pool, Stunning Sunsets, Steps from State Park. Port St Joe - Pool - Kitchen - Washer - Dryer 9.8 Exceptional 161 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=18974138&PinnedHotelID=18974138&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in available Minimum check-in age: 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher and a deadbolt lock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as Vrbo Property Upscale Beach Front Home With Elevator! Brand New Port St. Joe Upscale Beach Front Home With Elevator! Brand New Calendar Open! 1245-192517 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.68068%2C-85.32436&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AqQZSlL6a84JQIuVVDL4lQHslN4=) Cape San Blas, FL #### What's nearby - Port St. Joe Beach - 1 min walk - 0.1 km - Money Bayou - 6 min drive - 3.6 km - Cape San Blas Lighthouse - 6 min drive - 3.6 km - Beach - 7 min drive - 5.7 km - Indian Pass Beach - 14 min drive - 11.8 km #### Restaurants - ‪Hunt’s Oyster Bar & Seafood On St. Joe Bay - ‬8 min drive - ‪Indian Pass Raw Bar - ‬7 min drive - ‪LongBill’s on Cape San Blas - ‬10 min drive - ‪The Cape Trading Post - ‬7 min drive - ‪Cape San Blas Coffee & Ice Cream - ‬7 min drive ## Frequently asked questions ### Is Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit! pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!? > Check-in begins at 4:00 PM. ### What time is check-out at Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit!? > Check-out is at 10:00 AM. ### Where is Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit! located? > Situated on the beach, this vacation home is within 1 mi (2 km) of Port St. Joe Beach and Salinas Park. St. Joseph Bay State Buffer Preserve and Money Bayou are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Upscale Beach Front Home w/Elevator, Private Pool, Fire Pit! Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 39 8 - Good 2 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ### 9.4/10 Cleanliness ### 10/10 Excellent #### Shann D. Apr 9, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very nice houde This is a very nice home. The showers need to be cleaned a little better, but overall it was clean. I love this area of the Cape! ##### Shann D. Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Rosemary D., Columbus, GA Jan 16, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### First time at Cape San Blad House was amazing. The location was convenient to Port St Joe where we had several good meals. The beach was beautiful. It was too cold to enjoy the pool but it was the perfect size and very clean. I would recommend this house unreservedly. ##### Rosemary D. Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Kelly P., Talking Rock Sep 20, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing home Great property! Location was great, close to the beach. Home and kitchen well stocked with all your needs. Check in says 4, but management says 4-5:30, and they text you when it is ready. Ours was ready by 4:15. Check in process and check out was great. ##### Kelly P. Stayed 4 nights in Sep 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Karen C. Apr 2, 2024 #### Spring Fling Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Lovely house. Modern, clean and spacious. Had a wonderful time even though weather did not cooperate. ##### Karen C. Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Francis C. Jun 29, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Outstanding management Great communication with property management. Immediately solved issues with getting into the house after a planned late arrival and plumbing issues were fixed by Monday morning. Essentially private beach with beautiful water and sand and full of wildlife and shells. Fire pit was great with comfortable chairs and pool was perfect and refreshing. Great water views from every room. Great working kitchen and grill and we prepared delicious fresh seafood from the local market. Port St Joe restaurants were very crowded with long wait times. Beds were a little soft but comfortable and every room had a nice bathroom. Did not prefer the open shower in the master though. Air conditioning is ice cold and water pressure throughout the home was adequate. Great TVs in every room with YouTube TV. Elevator worked perfectly and was a huge bonus! Tons of parking space with easy access to elevator. Huge porch with sitting and eating areas while listening to the waves. Home is in between two other water front homes without pools which made the pool area more private. Overall very quiet and relaxing stay. We would stay here again. ##### Francis C. Stayed 7 nights in Jun 2025 ### 8/10 Good #### Ashley H. Aug 9, 2025 Liked: Check-in, communication, location, listing accuracy Our family recently stayed at Rocco’s Retreat. Overall, it was a spacious & private getaway that met our needs well. The location was stunning, sunsets were absolutely breathtaking, & the views from the property were serene. We enjoyed the sense of luxury, the open layout, & that it easily accommodated our whole family. Outdoor water sources made for easy rinsing. Check-in was smooth. The kitchen had a good selection of cookware & utensils, though we did find that some pots & pans needed extra scrubbing before use, likely from previous guests (part of checkout).While the property itself was beautiful, we did encounter some maintenance issues in the master bathroom. The toilet was loose/rocked each time it was used, the drain was clogged, & the bathtub was dirty, did not plug, & none of the features worked. Maintenance was responsive in bringing a new plug/clearing the sink drain, but we were told the toilet could not be fixed until after our stay. Thankfully, with just our family, we could share the other restrooms.One thing to note is that the maintenance person arrived without prior notice the first time. On subsequent visits only gave a 5–10 minute heads-up. We were told he was the only maintenance person working, which may explain the delays.Despite these inconveniences, the peaceful location, privacy, & amenities like the pool, & beautiful views made it a relaxing stay. With a few updates & more attention to cleanliness, Rocco Retreat could be truly exceptional. ![Guessing someone dumped or drained dirty water after a stay and didn’t scrub out tub? Disappointed by the lack of functionality of tub. Maintenance did respond to plug during out stay.](https://a.travel-assets.com/ugc/hotel-reviews/51a38069-76bc-4790-bd95-c9ab76baa099-1754764971683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outdoor seating was a nice accommodation. Great place for meals, games, reading, and more. Screened in prevent many bugs, creatures, and some weather. Sturdy furniture. ](https://a.travel-assets.com/ugc/hotel-reviews/1d0ef84d-22a2-4e91-bc5e-cf95c324a492-1754764973986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Terrific views.](https://a.travel-assets.com/ugc/hotel-reviews/2e147d5b-fd64-4aa7-bd63-bbacd7e49f87-1754764972402.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beginning of August. Quality sunset pictures were between 8:00-8:30.](https://a.travel-assets.com/ugc/hotel-reviews/31d5b1b8-3521-4b19-bb82-3234881d9cc2-1754764975178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley H. Stayed 7 nights in Aug 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Robbie K. May 18, 2025 #### Great place. Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very relaxing. Nice place for family fun. ##### Robbie K. ### 10/10 Excellent #### Kim B. Mar 23, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Spring Break Getaway This home was absolutely beautiful and comfortable to stay in. The elevator was very helpful, especially for one of my kiddos recovering from knee surgery. Rocco’s Retreat offers the perfect location into town as well as the priceless views. ##### Kim B. Stayed 7 nights in Mar 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Stormy S. Jan 3, 2025 #### Absolutely gorgeous home!! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family frequents Florida beaches often. I would have to say this was a special experience. Having a heated pool in the winter and a fire pit at night. You can also ride horseback on the beach and have a fire on the beach! We also didn’t have to pack any beach chairs, umbrella or carts because they have it all provided!! Thank you for sharing your slice of paradise with our family! ##### Stormy S. ### 10/10 Excellent #### Amanda J. Sep 12, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great house & location This property is really nice with everything you would need. Amazing oceanfront views and close to everything. ##### Amanda J. Stayed 7 nights in Sep 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Moises D. Aug 20, 2024 #### Beautiful Place Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice house, good ocean views, pool and elevator a plus. We love every minute of our week long vacations. Cape San Blas, FL has the best beaches in the Gulf of Mexico. No grocery stores, no fast food. ##### Moises D. Stayed 7 nights in Aug 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Thomas H. Jul 29, 2024 #### A sunny vacation Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A beautiful, well equipped house with a perfect pool and location made our vacation one to remember! ##### Thomas H. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Michelle K. Jul 8, 2024 #### Excellent Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had an amazing week! The home was immaculate, spacious, and efficient. The elevator came in useful as I had just broken my leg 2 weeks before vacation, and it was a life-saver! The pool was the BEST amenity as well as the ice machine! Love Rocco's Retreat! ##### Michelle K. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Alexia S. May 14, 2024 #### Great Vacation! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a fantastic stay at Rocco's Retreat! We were 6 adults and 2 kids in total. The house was perfect size for everyone to have their own space. We spent most of our time outside but the kitchen/living room and screened porch were perfect for gathering. The house was clean and well decorated. Everyone loved having their own bathrooms. The pool area was super nice and perfect for young kids. Proximity to the beach was awesome and made for easy back and forth. The area is quiet which was nice a nice change as we normally go to Seacrest Beach on 30A but wanted to switch is up! We will definitely return. ##### Alexia S. ### 10/10 Excellent #### Jolie H. Mar 21, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect wknd getaway! Booking, check-in, communication, arrival and checkout all flawless. Bikes were delivered to the home before we arrived and were a great addition for morning & nightly rides. Recommend the boardwalk trail to the marsh on the bike ride! House was just as described, absolutely breathtaking views, perfect separate areas to sit and relax. Screened in porch was perfect for Bfast, lunch and relaxing at nights!! We didn’t use the fire pit but it’s a great addition. BBQ down the street was excellent! Port St Joe for lunch at Peppers. Dinner at Brickwall. Both had great food & service. If you want a true Florida get away to relax this is the place for you!! ##### Jolie H. Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Constance H. Nov 6, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family weekend Beautiful home in a great location! Our family really enjoyed our time at Rocco's Retreat. ##### Constance H. Stayed 3 nights in Nov 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Jeremy W. Aug 3, 2023 #### roccos retreat Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:great family vacation spot ##### Jeremy W. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Martha P. Jul 18, 2023 #### Beautiful home! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home is beautifully decorated and ultra clean! It is spacious and is conducive to relaxing and socializing. Having the elevator was amazing - not having to carry everything up several flights of stairs was wonderful and much appreciated. I would definitely recommend this home for a stellar vacation. ##### Martha P. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Robert L. Jun 6, 2023 #### Rocco’s Retreat Rebiew Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was super nice and clean and all of our family members had a great time and would detstay there again!! ##### Robert L. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Greg M. May 24, 2023 #### Family vacation Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Fantastic ##### Greg M. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent Jan 1, 2023 #### Awesome Stay Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed twice at this awesome house. New pool and firepit were nice additions! ### 10/10 Excellent #### James H. Jun 30, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Getaway Overall the property was great. However a patio dining table and chairs would have suited us a little better than just lounge chairs as we could have had meals and played cards on the patio if that had been there. We did have one issue with the 3rd level not being screened in as a Bat entered one of the rooms when a door was left open for a brief period. Luckily we were able to get it out rather easily but he was a frequent visitor to that 3rd floor balcony throughout the rest of the stay. ##### James H. Stayed 7 nights in Jun 2022 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Helen M. Jun 16, 2022 #### Beautiful but there was one thing Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This is a beautiful property and it was our second visit. The home does not allow pets. That makes us happy to stay there due to allergies. However, this time we stayed the home had an odor of wet dog and the property management's solution for the problem was demeaning and unsatisfactory. ##### Helen M. ### 10/10 Excellent #### Jeremy W. Jun 11, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great property Perfect experience ##### Jeremy W. Stayed 7 nights in Jun 2022 ### 6/10 Okay #### Channing L., Panama City FL Jun 1, 2022 Liked: Location, listing accuracy Disliked: Cleanliness, communication #### Great house with management problems. We really enjoyed the house, but our visit was marred by management failings that were, in our opinion, not addressed well. Our party was my wife and me and our two elderly (80 and 92) mothers. I called the management company, Coastal Joe, at around 10am on our check in day. They told me that we could arrive any time, the house was ready. However, when we arrived around 5, the house had not been cleaned since the last guest had left. Beds were unmade, linens were dirty, dishes unwashed, fridge dirty, etc. The office was closed so we called the after hours line, and were told that they would contact housekeeping and get right back to us. After 20 minutes of no word, we tried calling back only to get voicemail...frustrating. With the house dirty, we had not unloaded our luggage or the food we had bought. Finally, after about 45 minutes, we got a text saying that housekeeping was on the way. We had intended to eat in that night, but decided to change plans and find dinner out. We arrived back around 8, right after the cleaners had left. The extra activity had exhausted the elderly moms, and we still had to unpack and unload the food that had been sitting in the hot car for hours. So, the problem was addressed, but we felt that the managers should have been more communicative as they searched for a housekeeping crew instead of letting us sit and wonder. Coastal Joe offered us a $100 credit for our trouble, which they never provided, and which I thought was insufficient. Our second problem had to do with pool heat. I notified Coastal Joe that we would like the pool to be heated 5 days before our arrival, knowing that it takes a while for a pool to heat up. When we got to the house, the pool was cold, and it was after noon the next day before the pool heater was turned on. It took the rest of the day for the pool to heat, so we lost a day and a half of swim time. To their credit, Coastal Joe did not charge us their normal $300 for pool heat, but we felt that the heater should have been turned on before our arrival. On checkout day, I dropped by the office to discuss the issues we had and request some amount of credit back for our trouble. I spoke to Scott, who did not have the authority to do anything, but he assured me that the lady who did was aware of our situation and would reach out to me in a day or two. That never happened. I sent two emails to Coastal Joe after we returned home, both were ignored. Great house, bad management ##### Channing L. 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