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Aparthotel

Coconut Grove

5.0 star property

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Located in the city center, Coconut Grove provides a luxurious escape featuring an outdoor pool surrounded by a beautiful garden. Guests unwind on the sunny terrace while having access to on-site car rentals for exploring beyond the property.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 percent for credit card payments

The front desk is open Monday - Saturday (8:30 AM - 5:00 PM) and Sunday - Sunday (9:00 AM - 3:00 PM)

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for AUD 50.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 60.50 per person (one-way)
  • Airport shuttle fee per child: AUD 30.25 (one-way), (up to 12 years old)
  • Housekeeping fee: AUD 130 per night; may vary based on unit size
  • Crib (infant bed) fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Coconut Grove have a pool?

Yes, this property has an outdoor pool.

Is Coconut Grove pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Coconut Grove?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM.

What time is check-out at Coconut Grove?

Check-out is at 10 AM.

Does Coconut Grove provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 60.50 per person applies.

Where is Coconut Grove located?

Located in the heart of Port Douglas, this luxury aparthotel is within a 10-minute walk of Four Mile Beach, Port Village Shopping Centre, and Port Douglas Splash Park. Anzac Park and Court House Museum are also within 10 minutes.

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Reviews

Reviews

9.8

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 166 out of 197 reviews
Rating 8 - Good. 26 out of 197 reviews
Rating 6 - Okay. 4 out of 197 reviews
Rating 4 - Poor. 0 out of 197 reviews
Rating 2 - Terrible. 1 out of 197 reviews

Reviews

Verified

10/10 Excellent

stuart

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool was good. Great locatiob
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Therresa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment in a great location.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort, communication

Amazing - must stay here.

Amazing stay and super friendly staff / owner. Rooms were massive, clean and had all the amenities you could want. The location was perfect. Parking underground on site was really helpful. Highly recommend.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, communication
Absolutely perfect in every way! We went here on our honeymoon after a 26 hour journey from the US. Josephine and the front desk staff were stellar in every way. The top floor penthouse apartments are gorgeous and very large with stunning views and private plunge pools. Loved every minute. Bespoke boutique 5 star experience. We will be back! A experience!!
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartment suite
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Janine

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great. The staff warned us a week out that if we had an early flight the morning we were checking out that there was a major bike race on and that we should consider staying in Cairns the night. This was truly appreciated. I booked accommodation in Cairns, and then was refused a refund for the last night of our accommodation, this was very disappointing as they were the ones that told us we shouldn’t stay… apart from that the apartment was great, they could have been more generous on coffee pods, 4 for two people for 6 nights was very light on, especially for an expensive resort. Parking was easy as they have on sight car parks. The pool was beautiful, especially at night and the option of getting fresh towels daily was good too
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, room comfort, communication

Definite Stay!

Fantastic on every level. Will definitely stay again, albeit longer!
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Great position and handy to everything. We had the terrace with the plunge pool. The apartment was very well appointed and very comfortable. The staff were amazing. We had a thoroughly enjoyable time. We will definitely come back again.
Stayed 7 nights in Mar 2022
Verified

8/10 Good

Merv

Liked: Cleanliness, property conditions & facilities, communication
The stay was very nice but having to clean the room ourselves on checking out at the price of the room was a bit rude
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Sam

Liked: Cleanliness, room comfort, communication

Amazing and perfect location

Amazing property. Definitely will be back!!
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, communication
Close to everything and just so clean and quality in every sense
Stayed 3 nights in Nov 2020
Verified

10/10 Excellent

Esme

Liked: Cleanliness, property conditions & facilities, communication
For a property that is over 10 years old. Very well maintained, beautiful Tropical gardens, Apartment still Modern and clean. Rooftop area had amazing views. Pool and spa lovely although could do With some maintenance tiles etc.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Lois

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic location, apartment spotless and had everything we needed, extremely helpful staff. We will definitely be back!
Stayed 6 nights in Sep 2020
Verified

10/10 Excellent

MartinSeymour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was quiet and tranquil and in a perfect location to access Four Mile Beach and for the town shopping.
Stayed 7 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect. I really liked the foyer concept as to not be disturbed by housekeeping staff. The grill was a wonderful touch.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

GM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service: Morgaine, Ronal and Nicky are great, helped me with anything I needed, including booking activities
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness
Great Nice manager Beautiful rooms Lovely private pool Great location
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

The best apartment hotel ever
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern apartments and facilities in an excellent location within walking distance of cafes and shops. We stayed in an apartment with a pool and spa on the balcony which was brilliant! Only minor issue was that we were in the end apartment which has a property next door with quite a number of balconies looking in through a glass fence. However, overall a great property and we highly recommend.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top spa and seating area was fab. Spacious apartment
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with everything in walking distance. Property is well maintained, and very well appointed, making for a very comfortable stay. Staff are friendly and happy to meet customer needs
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious size rooms and location superb. Everything you need in a place to stay.
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about Coconut Grove. Accommodation was 5 Star. Full kitchen, BBQ on balcony, spa bath, washing machine and dryer. Like home away from home. Beach 2 minutes walk. Location fantastic. Close to shops and restaurants. Would recommend to anyone who does not like to stay in a crowded resort. Will definitely stay again.
Stayed 7 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Apartment was spacious. Very helpful and friendly reception staff.
Stayed 5 nights in Nov 2019