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Hotel Popayán Plaza

2.5 star property
Travelers can savor local flavors at the snack bar/deli while helpful staff handle laundry services, freeing guests to discover the vibrant cityscape around them

Choose dates to view prices

Hotel Popayán Plaza sits in the heart of Popayán, welcoming visitors with a full breakfast each morning. Guests appreciate the practical amenities that make exploring easier - from dry cleaning and concierge services to assistance with tour bookings and tickets.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: COP 10000 per night (656 ft away; open 5:30 AM to 11:30 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Popayán Plaza pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Popayán Plaza?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Popayán Plaza on May 28, 2026 start from CA $49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Popayán Plaza?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Popayán Plaza?

Check-out is at 1 PM.

Where is Hotel Popayán Plaza located?

Situated in Popayán, this hotel is steps from Iglesia de San Francisco, Museo Guillermo Leon Valencia, and Negret Museum of Modern Art. Torre del Reloj and Caldas Park are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.8

Cleanliness

6.0

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 6 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

10/10 Excellent

WILLIAM

Liked: Amenities
Simple clean facilty well located. Friendly and helpful front desk personnel
Stayed 1 night in Jan 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Stayed 1 night in Aug 2025
Verified

4/10 Poor

MONICA

no hay parqueo
Stayed 1 night in Dec 2025
Verified

8/10 Good

carlos e

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel pequeño, buen desayuno , apenas para llegar del trabajo a descansar
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Fabian

Liked: Staff & service
.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pillows were awful, room was hot without a fan, very noisy.
Stayed 1 night in Jan 2019
Verified

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sympa tres bien situé

Stayed 3 nights in Mar 2025
Verified

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Verified

8/10 Good

luke

Stayed 1 night in Nov 2020