Pointe-à-Pitre Vacation Packages

Il y a une chose — enfin, deux choses — à dire : premièrement, vous avez besoin d'un meilleur parking, et surtout d'un parking équipé de bornes de recharge pour voitures électriques. J'ai entendu dire qu'en Guadeloupe, les voitures sont électriques et se rechargent sur secteur, ce ne sont pas des véhicules à essence ; il vous faut donc des bornes de recharge, car nous avons dû garer notre voiture à l'hôtel voisin. Deuxièmement, le nettoyage des plages doit être irréprochable après la pluie et lorsque les algues ont envahi le sable ; il faut que tout soit impeccable pour les prochains visiteurs. Vous ne voulez pas que les gens disent du mal de vos plages ; vous voulez qu'ils laissent de bons avis pour que d'autres personnes viennent séjourner dans votre hôtel.

Pros: * super friendly staff * good location Cons: * no restaurant - the hotel emailed us 6 times before our stay. Not a single time did they let us know their cook had quit so they closed the restaurant. This was one of the reasons we had picked this hotel. * no AC - the air conditioner wasn't working in our room with 90F weather. As it blew hot air, I turned it off and asked them to fix it. So insulting, they told me it worked, I just had to find the remote and turn it on! So I called them again, day 2 of no AC. Then they realized it wasn't working. They said it'd take a week for someone to come fix it, so I was lucky there was a small AC in the entrance of the room, I just had to blast it super cool so some cold air could come to the bedroom. After 5 days I was offered to switch room, a little late as we were about to leave. * no basic toiletry - no big deal, but beware you need to being your own shampoo and hair conditioner. Can't remember last time I stayed at a hotel that did not provide these basic toiletries. * clean your own dishes - with the restaurant shut down, at least there was a small kitchenette. But... not only don't they do the dishes, if you don't wash your own dishes, they charge you 50 euros for it! At a 4 star hotel with no restaurant?!? * from day 1 I tried to book a pedicure. Took 3 days to get an answer, which was not possible. This place is ridiculous and not worth its 4 stars. The kindness of the staff saves it from a 1 star review!

The AC didn’t work at first but the mgr got back to me quickly and it was resolved. It was a very good stay after that, the staff were lovely to me and the bed was super comfy!!! Small space but comfortable for one person or a couple.