Pointe D'esny Beach Tours and Activities

The room I reserved had a picture with beautiful ocean view from its balcony. Upon arrival I was assigned to a room without such view. I showed the hotel reception staff a picture of the view that was advertised but they said the hotel is full and cannot move me. They did promised to move me to that room with ocean view in a couple of days but that never happened. When I approached the relations manager about the promise made to me she said she will inquire about it and get back to me. Needless to say, she never got back to me and I never got the room with the view I expected.

The staff was very welcoming and helpful. It was difficult to get in touch with them before I arrived but once there they did everything to be accommodating and helpful.

This place blew me away! It was just what we needed at the end of an action packed vacation. The property was beautiful, and the views were unbelievable. The chalet was pristine. The staff were incredibly helpful and attentive. And the food was delicious. While it didn't take away from our experience at all, it would have been nice to have some kind of blinds on the full length windows in the shower. As there was no door blocking off the shower and the bedroom, the morning sun was pretty bright, despite the dark out blinds in the bedroom. I will say that one night is definitely not enough. I can't wait to come back!