Playa Agujas Tours and Activities

The staff is friendly. I would be very cautious at the bar especially at the pool. They tried to charge me $33 for four pieces of toast. My name affect my bills like I should have. I’m sure they overcharged me for other things. After I return home, they sent an email said that they did not charge me over $500 in charges I don’t know what they are talking about. I checked out paid my bill properly. They definitely have errors in their billing process. I would be very cautious about this resort. I was there seven years ago and didn’t have any problems this time a lot of problems with their building. I think I would try a different resort. Definitely would not return to this resort.

Staff made this place feel like heaven! They are the best! The property is beautifully curated. The rooms are gorgeous with sliding doors opening into the lush green vegetation. I could spend the whole day on the bridge over the stream. They have a small waterfall on the property. The complimentary nature hike in the afternoon was informative, engaging and beautiful. Some of us did the night wildlife tour with the same guide, it was excellent! The water slide was so much fun! We had requested sugar cane juice (they grow their own), they made special arrangements to bring it to us. We truly appreciate that. Mucha Gracias! My only gripe - the "hot water springs" are not real. Water in the pool is heated by heating systems there. They are not natural. While they were still relaxing, its not the same. Not to mention the name is quite misleading. Relatedly, the pools could use a good scrubbing. They were grimy and slippery in places. They could do so much better in the food department. We've tried both restaurants on site, they were just ok. We loved their on "Gallo pinto". All the other breakfast options are American, unhealthy and not well made. They are about 30mins drive from Arenal town, so its not exactly convenient to head out for food.