4/10 – Médiocre
Gary L.
28 avr. 2026
Imagine walking into a cold home at 6 pm and not being able to find or operate the heating system.After trying to contact the rental agency and finding the wall panel (light out in the hallway made it more difficult) my partner and I took matters into our own hands.We popped open the panel and saw there were batteries,but could not replace them.We took the risk and pulled this portion off of the wall.We did the work that should have been done before we arrived.Searching the home there were many batteries,but not AA.So we went in both directions on Rt 7 and found a Stop and Shop.There we purchased 4 new AA's and two bundles of firewood and starters.Considering the only two questions I had for you were pertaining to heat and the fireplace...I was particularly put out.Berkshire rentals offered to pay for the batteries and the wood.Unfortunately the damage was already done.If I had arrived after sunset,this would have been a complete fiasco.I would have turned around and asked for a complete refund. Having used another rental company many times throughout my travels,this is completely opposite of what we have experienced.Our last trip in the Eastern Townships of Quebec,we arrived at 10 pm.The 350 year old farmhouse was heated and a fire was stacked only requiring a match.I would fire your current administrative service on the spot.I would not recommend your home until you either assume control over the workings of the home or find another provider of services.
Gary L.
Séjour de 4 nuits en avril 2026



















