Piazza della Mercede Tours and Activities

I had ordered a room in the hotel with at least Wifi. They ran out of rooms and tried to save the situation by offering us a cottage. The cottage had a terrible bad smell and there was no internet (Wifi) connection. Breakfast was terrible, instant coffee, only croissants, no proper bread and only one cheese and ham. Because they had overbooked we had to explain why we were at the breakfast, for cottage users there is no breakfast. But we payed for it, so after some discussion we could stay, but it's embarrassing.

Wonderful hotel ! Everything was perfect. The room was so nice with an outdoor terrace and two chaise lounges, and partial view of the water. The lobby, the pool area and the beach club were all 5 stars! The beach area is not sandy but so unique with day beds nestled between rock formations. And the sunset from there is spectacular! The breakfast was wonderful and if you don’t want a big dinner there is also a pizza restaurant on the property open late. In summary, we loved it and would come back in a heat beat !

Super friendly staff. Pretty beach onsite. Great restaurants on site. Advertisement of shuttle service to/from airport non existent. That was not good because the transfer fees were over $100 each way and I should have ordered a car at the airport had I known.