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Overview of Pandanus Resort

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Guest reviews

4.4 / 5Excellent
295 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

Popular LocationMui Ne Beach1 min walk
Popular LocationMui Ne Sand Dunes4 min walk
Popular LocationRed Sand Dunes5 min walk

Choose dates to view prices

  • Superior Standard

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    More details
  • Bungalow Garden/Pool view

    4.7/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 3
    More details
  • Family Suite

    4.7/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 5
    More details
  • Superior Comfort

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    More details
  • Superior Room (Deluxe)

    Room amenities

    • 312 sq ft
    • Sleeps 4
    More details
  • Executive Suite

    Room amenities

    • 818 sq ft
    • Sleeps 6
    More details
  • Signature Suite

    Room amenities

    • 893 sq ft
    • Sleeps 4
    More details
  • Bungalow, Sea View

    5/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sea view
    • Sleeps 4
    More details

About this area

Phan Thiet

Located in Phan Thiet, Pandanus Resort is in a rural location and on the beach. Travellers eager for a bit of culture can stop by Muine Fishing Village, while those wishing to experience the area's natural beauty can explore Mui Ne Beach and Mui Ne Sand Dunes.

Map
Popular Location

What's nearby

  • Mui Ne Beach - 1 min walk
  • Mui Ne Sand Dunes - 4 min walk
  • Red Sand Dunes - 5 min walk
  • Mui Ne Market - 2 min drive
  • Muine Fishing Village - 6 min drive

Restaurants

  • Café Blue Lagoon — 1 min walk
  • Sun Terrace Restaurant — 1 min walk

About this property

Pandanus Resort

Beach spa retreat, walking distance from Red Sand Dunes
Catch some rays at the beach or spend the day relaxing at Pandanus Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 134 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Pandanus Resort offers 134 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in September 2017.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle up to 12 km
Train station pick-up shuttle (surcharge)
Free shopping centre shuttle

Food and drink

Free buffet breakfast available daily 6:30 AM–10 AM
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Arcade/game room
Basketball
Beach volleyball
Children's pool
Fitness centre
Full-service spa
Motorised watercraft
Outdoor pool
Outdoor tennis court
Playground
Sauna
Shopping
Steam room
Volleyball
Yoga classes

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Laundry facilities
Outdoor pool
Playground
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Russian
Spanish
Vietnamese

Business services

24-hour business centre
Meeting rooms

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Bathrobes
Free toiletries
Hairdryer

Entertainment

TV channels
LCD TV
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Access via exterior corridors
Connecting rooms available
Desk
Individually decorated
Individually furnished
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 860000 per night.
Free cots (infant beds)

Property payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: VND 1100000 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 3267000 per vehicle (one-way)
  • Rollaway bed fee: VND 860000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a smoke detector and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Pandanus Resort Phan Thiet
Pandanus Phan Thiet

Frequently asked questions

Can I cancel my reservation for free at Pandanus Resort and receive a full refund?
Yes, Pandanus Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Pandanus Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pandanus Resort?
As of Jun 1, 2020, prices found for a 1-night stay for 2 adults at Pandanus Resort on Jun 5, 2020 start from CA $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does Pandanus Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Pandanus Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pandanus Resort?
Self-parking is free at this property.
What time is check-in at this resort?
Check-in is from 2:00 PM to midnight.
What time is check-out at this resort?
Checkout is at noon.
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 3267000 per vehicle, one-way, applies.
Where is Pandanus Resort located?
Nestled on the beach, this Phan Thiet resort is within a 5-minute walk of Mui Ne Beach and Mui Ne Sand Dunes. Red Sand Dunes and Mui Ne Market are also within 1 mi (2 km).

Guest reviews

4.4
Excellent
5 - Excellent
163
4 - Good
97
3 - Okay
24
2 - Mediocre
7
1 - Poor
4
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Found the resort a bit of a drive from Saigon but well worth the it. The resort itself was very well maintained. Staff was for the most part friendly. In my opinion their food was a bit expensive but worth it to eat at the property. We had a great room overlooking the ocean.

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great resort at a reasonable price. The service is excellent. The landscaping is gorgeous, the staff is always meticulously maintaining the charm of the gardens. For such a windy area, I hardly saw any leaves littering the grounds. The hotel upgraded us when room rates suddenly dropped due to lack of travel demand at this time. We had a non-refundable rate so it was a very nice gesture for them to do so. I saw some negative reviews about the food prices of the resort restaurants but honestly it’s very reasonable for a resort of this caliber and the food is generally good. The free breakfast buffet is excellent and we will surely miss this every morning. I’ve been to beach resorts like this all over the Caribbean, Central America, etc. and there the food is much more expensive than Pandanus. If there is any improvement to recommend to the hotel - it would be to revise the drop off location of the shuttle service to have more stops along Ham Tien strip, we found ourselves walking very far to reach more local restaurants, then running back to catch the only shuttle bus going back. Another general comment is specifically about the seafood preparation in this town, there’s a ton of fresh seafood being caught every morning, but the restaurants here do not maximize it by grilling it with flavor. Went to several restaurants, including the resort’s: there’s just not enough salt, not enough flame, grill seafood should have char marks. Please learn from Portugal.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was incredibly nice. Great pools. Amazing room with super view . Beach was perfect.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful resort with great facilities. The location is quite far from the main Mui Ne strip, but the stunning beach makes up for this. Make sure you visit the white sand dunes and also the free walking trip arranged by the property while there. It is worth getting up early for. We would definitely stay again.

Stayed 4 nights in Jan 2020