Title: The Helm - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Helm Travelers can enjoy evening meals and drinks at this retreat's restaurant and bar after exploring nearby attractions, then relax in the cozy garden setting ![Restaurant](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/98a526c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/de3fe72a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/f777a129.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private kitchen](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/73c4c9d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/4d3a7261.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Helm offers a picturesque garden for guests to unwind. Start your day with breakfast before exploring nearby attractions. Enjoy high-speed WiFi, evening meals at the on-site restaurant and bar, and hassle-free express check-out. 3.8 ## Popular amenities - Bar - Laundry - Breakfast included - Kitchen - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 25 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 26 - Oct. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=100474767&PinnedHotelID=100474767&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Triple Room](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/e47972af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hair dryer 2 bathrooms Free bottled water - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/686615bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hair dryer 2 bathrooms Free bottled water - Sleeps 2 - 2 Twin Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/0722fc07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hair dryer 2 bathrooms Free bottled water - Sleeps 2 - 1 Queen Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/0722fc07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hair dryer 2 bathrooms Free bottled water - Sleeps 2 - 1 Queen Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100480000/100474800/100474767/dd4e46ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room ### Highlights Separate dining area Heating Flat-screen TV Washer/dryer Fan Hair dryer 2 bathrooms Free bottled water - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPembroke-Dock-Hotels-The-Helm.h100474767.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPembroke-Dock-Hotels-The-Helm.h100474767.Hotel-Information) ## About the area Pembroke Dock is home to The Helm. Milford Haven Heritage & Maritime Museum and Torch Theatre are cultural highlights, and some of the area's attractions include Upton Castle Gardens and Heatherton World of Activities. Manor Wildlife Park and Manor House Wildlife Park are also worth visiting. [Visit our Pembroke Dock travel guide](https://www.expedia.ca/Pembroke-Dock.dx182876) [View more B&B in Pembroke Dock](https://www.expedia.ca/Pembroke-Dock-Bed-And-Breakfast.d182876-aaBedAndBreakfast.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.69382%2C-4.94788&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cUh2ylaf-p4oBuF_1cLiIm2eefE=) 11 Commercial Row, Pembroke Dock, Wales, SA72 6JN ### What's nearby - Pembroke Castle - 7 min drive - 4.5 km - Freshwater East Beach - 15 min drive - 13.6 km - Freshwater West - 19 min drive - 18.3 km - Tenby Beach - 20 min drive - 20.7 km - New Quay - 30 min drive - 17.0 km ### Getting around - Pembroke Dock Station - 8 min walk - Cardiff International Airport (CWL) - 131 min drive ### Restaurants - ‪Ferry House Inn - ‬11 min drive - ‪McDonald's - ‬16 min walk - ‪Seven Spice - ‬12 min walk - ‪Y Cerrig Glas - ‬7 min walk - ‪Charlton Hotel - ‬6 min walk ## About this property ### The Helm Property highlights Take advantage of free self-serve breakfast, a garden, and laundry facilities at The Helm. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Other perks at this bed & breakfast include: - Free self parking - Express check-out, barbecue grills, and coffee/tea in the lobby - Outdoor furniture Room features All guestrooms at The Helm feature perks such as laptop-friendly workspaces and separate dining areas, in addition to amenities like free WiFi and free bottled water. Extra conveniences in all rooms include: - Heating and portable fans - 2 bathrooms with tubs or showers and hair dryers - Separate dining areas, communal kitchens, and limited housekeeping ## Similar properties ![Standard Double Room, 1 Double Bed | Room amenity](https://images.trvl-media.com/lodging/46000000/45970000/45963300/45963297/748a78c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Lamphey Hall Hotel Pembroke - Breakfast included - Parking included - Free WiFi - Laundry 8.2 Very good 97 reviews CA $110 CA $146 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=45963297&PinnedHotelID=45963297&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - Free self-serve breakfast available daily 7:00 AM to noon - A bar/lounge - A restaurant - Coffee and tea in common areas - Hosted evening meal available daily for a fee of GBP 20 ### Family friendly - In-room washer/dryer - Laundry facilities - Separate in-room dining area ### Conveniences - Laundry facilities - Limited-hour front desk ### Guest services - Change of towels on request - Housekeeping (weekly) ### Outdoors - Barbecue grill - Garden - Outdoor furniture ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bathroom - 2 shared bathrooms - Bathtub or shower - Hair dryer - Shampoo - Soap - Towels provided ### Entertainment - 40-inch flat-screen TV ### Food and drink - Free bottled water - Separate dining area - Shared kitchen access ### More - Access via exterior corridors - Desk - Electrical adapters - Heating - Iron/ironing board on request - Laptop workspace - Laundry detergent - Portable fan - Shared accommodations - Washer/dryer ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 20 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: GBP 20 Express check-out available ### Special check-in instructions The front desk is open daily from 4:00 PM - 11:00 PM Front desk staffed during limited hours ### Renovations and closures This property is closed from April 27 2025 to December 31 2025 (dates subject to change). The following facilities or services will be unavailable from December 9 2024 to December 31 2025 (dates subject to change): - Bar/Lounge(s) - Dining venue(s) ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Early check-in fee: GBP 20 (subject to availability) - Late check-out fee: GBP 20 (subject to availability) - Hosted evening meal: GBP 20 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators ### Property is also known as The Helm Pembroke Dock The Helm Bed & breakfast The Helm Bed & breakfast Pembroke Dock ## Frequently asked questions ### Is The Helm pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Helm? > Self parking is free at this property. ### What time is check-in at The Helm? > Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 20 (subject to availability). ### What time is check-out at The Helm? > Check-out is at 11:00 AM. Late check-out is available for GBP 20 (subject to availability). ### Where is The Helm located? > Situated in Pembroke Dock, this bed & breakfast is 2.2 mi (3.6 km) from Wogan Cavern and 2.2 mi (3.6 km) from Pembroke Castle. Pembrokeshire Coast National Park and Lamphey Bishop's Palace are also within 6 mi (10 km). Pembroke Dock Station is 8 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Helm Reviews 3.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 4.4 Cleanliness ### 6.0 Amenities ### 4.0 Staff & service ### 3.0 Eco-friendliness ### 3.6 Property conditions & facilities 10 - Excellent 0 8 - Good 2 6 - Okay 0 4 - Poor 3 2 - Terrible 6 ### 4/10 Poor #### Luke Jul 16, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not stay here Does not meet safety regulations, no smoke detectors in room, no fire doors, the place is not clean or friendly ##### Luke Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Harsh Aug 25, 2024 Liked: Property conditions & facilities Disliked: Cleanliness Hygiene was okish but the mattress on bed were very uncomfortable couldn't sleep whole night. The mattress on the bed seem to be very old and needs replacement. ##### Harsh Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Andy Mar 20, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tatty, scruffy, cold, unwelcoming and dirty. Awful place. One star is too much. More like a doss house. Unopened post piling up at the door. Floors could do with a good clean. Hand written paper signs stuck on the door and walls. Very scruffy looking. I arrived at about 2am. My room was very cold. I asked for the heating to be put on. They said "OK" but didn't do it. Heating didn't come on later either. Bedside lamps from the local Sue Ryder shop were tatty and plugged into an extension bar. The only power outlet was on the other side of the room meaning there was a cable on the floor (trip hazard). There was no sign of breakfast and nobody there to talk to about it. Didn't matter as we wanted out of the place as soon as possible. ##### Andy Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Anjan Aug 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible It was terrible! Not recommending anyone. Spend £10 more and get a decent room in other hotels in the area. As a couple we stayed in a twin bed room for 2 night. Shared bathroom, was listed free breakfast and thought sort of english breakfast but they had a kitchen with stuff like, egg, banana, beans, bread coffee, etc.. which you have to prepare yourself. All banana finished in the first day and they didn’t put more the 2nd day. Couldn’t sleep til 1:30am as the old guy next door came drunk, slammed the door kept making noises despite his wife tried to calm him. The hotel staff knew this and didn’t bother to do anything. Room had barely enough space to love around, bed was third class. Bedding was stinking. ##### Anjan Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Christopher Feb 25, 2025 Disliked: Staff & service, property conditions & facilities, room comfort ##### Christopher Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Craig Feb 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Craig Stayed 2 nights in Feb 2025 ### 4/10 Poor #### mary Sep 14, 2024 ##### mary Stayed 2 nights in Aug 2024 ### 8/10 Good #### Joline Jul 28, 2024 Liked: Staff & service ##### Joline Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Verified traveller Jul 3, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Verified traveller Jul 1, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Im appalled this is on your website. The food rating is one so the accommodation is a 0. I had no curtain in my room and i was explained the access in and out of the building. Their is a communal kitchen with no milk provided and also it was extremely noisy, i was woken up at 4am constantly. I expect a refund or i will report this property & your so called respectively company (Hotels.com) to the relevant accusations. I have been a member for several years and i will be deleting my account as this was and will tarnish my experience physically & mentally . You cannot add photos to the page but if you provide a alternative email i will provide. Absolutely shocking!!!. ##### Verified traveller Stayed 2 nights in Jun 2024 ### 8/10 Good #### Stefan Jun 19, 2024 Liked: Cleanliness, staff & service ##### Stefan Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Glasgow Airport by IHG](https://www.expedia.ca/Paisley-Hotels-Holiday-Inn-Glasgow-Airport.h809324.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [The Garrison](https://www.expedia.ca/Fort-William-Hotels-The-Garrison.h24101351.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Beautiful Country Cottage private Indoor Swimming Pool ,Hot Tub, & Games room.](https://www.expedia.ca/Swindon-Hotels-Beautiful-Country-Cottage-Private-Indoor-Swimming-Pool.h34047025.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.ca/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Days Inn by Wyndham Peterborough](https://www.expedia.ca/Peterborough-Hotels-Days-Inn-By-Wyndham-Peterborough.h2928593.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [JA Mar Hall Scotland](https://www.expedia.ca/Bishopton-Hotels-Mar-Hall-Golf-Spa-Resort.h1077249.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [The Pearl Hotel](https://www.expedia.ca/Peterborough-Hotels-The-Pearl-Hotel.h6335144.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.ca/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Days Inn by Wyndham Hamilton](https://www.expedia.ca/Hamilton-Hotels-Days-Inn-By-Wyndham-Hamilton.h3924670.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Holiday Inn Express Glasgow Airport by IHG](https://www.expedia.ca/Paisley-Hotels-Holiday-Inn-Express-Glasgow-Airport.h519994.Hotel-Information) > > [Sandman Signature London Gatwick Hotel](https://www.expedia.ca/Crawley-Hotels-Sandman-Signature-London-Gatwick-Hotel.h6579.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information)