Pavilion at the Music Factory Tours and Activities

I really love this property and the clinic and work out facilities are great and well kept. The problem is the hotel is so run down it is in dire need of an upgrade before it totally falls apart . The people working there are very nice and accommodating while the building around them needs major renovations. The rooms are also not as clean as they should be and you don’t want to look behind the bed and see the amount of dust and dirt , it needs to be PROFESSIONALLY Cleaned ASAP! Lastly the cable system has been broken for at least the last 3 years I’ve been staying there as it will go black in the middle of a game or reprograms itself and the guide and channel numbers don’t line up which is very weird. With all that said I do love the location and outdoor walking path at night and the gym is great !!

Needs a facelift. Tired property, as more competition comes to Dallas on the higher end The Crescent won't be my first or second choice any longer. Great location. That's the highlight.

This place is one of worst apartments we have rented from. Per email we’re supposed to have code for the key box 72 hours. Then it said 30 mins before check in. No code was ever given. We had to then call 4 numbers to even a property manager to let us in. When you walked into apartment all you could smell was weed. We finally got into apartment at 345. We change clothes and head to pool for an hour. Which there is no signage or map to property any where. Mind this is why rented this space for weekend was to be able to relax at the pool only to find out it was chain shut down. When asked the manager on text because your contact info didn’t have enough service mind that was supposed to be 24/7. Now let’s go sercuirty. While showering to get ready for the evening I hear a knock on the door. I’m in the middle of the shower and didn’t answer it. My people were inside the apartment the maintenance man walked in apartment. And was knocking on the bathroom door. If this a not a violation I don’t know what is. To find out he was in wrong apartment. Now let’s go main security issue. The main door doesn’t lock. You shut the door and you can open right up with no keys. The bedroom door have key on the living room side but no way to lock it on inside so we are having to secure all belongs 24/7 because our apartment doesn’t lock or even the bedrooms. How well do you think you could sleep. Let talk about the little details. Have you actually tried to sleep on bed ?