Parque da Ponte Tours and Activities

Great location. Except for the fact there is a massive building project on the adjoining wall. It would have been nice to know that before booking. As at 0800 the Roto Hammer’s start a massive concert is n jackhammering noises. And this project will be ongoing for some time. If this would have been known before hand? I wouldn’t have booked. As I spent a lifetime in construction and wanted to leave the noise behind me. In affection, the A/c is more of a suggestion as it wouldn’t cool the room off as it should. I also ended up having to empty the water collection for the a/c 3 times. If not? There would have been gallons of water spilled on the floor. This was not disclosed about having to preform preventative maintenance. Check in? Was after 1500, not by much, but then they are strict about Che k out time they should be as strict about check in time. For the price? The value just wasn’t there.

We had a lovely stay at Lenscape Coterie! The front desk team was amazing—welcoming, helpful, and always friendly. The hotel was clean, and the warmth of everyone we encountered made us feel comfortable and well cared for. The one area that could use improvement is the service for hot breakfast orders. On our first morning, we waited about an hour and ultimately had to leave for a scheduled tour before our meals arrived. We experienced a similar delay the following morning. Although we were seated first in the smaller breakfast room, our order was taken after another table’s, and guests who arrived later received their meals before us. Our food came last, after roughly an hour. Better coordination of breakfast orders would make a big difference, especially for guests with morning plans. Despite this, we really appreciated the wonderful hospitality and cleanliness. The front desk team deserves special recognition for making our stay so welcoming!

It was a great hotel! Very unique. Staff was always helpful and nice! I would recommend the hotel in a heartbeat