Title: Hotel Misión Palenque - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Misión Palenque Luxury hotel with a full-service spa and free valet parking ![Outdoor dining](https://images.trvl-media.com/lodging/1000000/450000/443400/443360/d4b17c3e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/450000/443400/443360/cc27fbf1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/450000/443400/443360/a911c16c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/450000/443400/443360/792d82ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/1000000/450000/443400/443360/2eba1914.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Misión Palenque offers a serene city center retreat with a pool, poolside bar, and gardens. Enjoy deep-tissue massages, outdoor tennis, and a playground for kids. Free WiFi in rooms and barbecue grills available. 8.2 Very good ## Popular amenities - Spa - Pool - Bar - Pet-friendly - Breakfast available - Gym ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=443360&PinnedHotelID=443360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=443360&PinnedHotelID=443360&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=443360&PinnedHotelID=443360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=443360&PinnedHotelID=443360&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=443360&PinnedHotelID=443360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=443360&PinnedHotelID=443360&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=443360&PinnedHotelID=443360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=443360&PinnedHotelID=443360&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![1 bedroom, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/450000/443400/443360/1094e94f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Preferencial) ### Highlights Individually decorated Air conditioning LED TV Down duvet Pillowtop bed Separate bedroom Private bathroom Free bottled water - Sleeps 4 - 2 Double Beds ![1 bedroom, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/450000/443400/443360/1b268d4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Preferencial) ### Highlights Individually decorated Air conditioning LED TV Down duvet Pillowtop bed Separate bedroom Private bathroom Free bottled water - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed | Living area](https://images.trvl-media.com/lodging/1000000/450000/443400/443360/098a2b32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Individually decorated Air conditioning LED TV Down duvet Pillowtop bed Separate bedroom Private bathroom Free bottled water - Sleeps 2 - 1 King Bed ![1 bedroom, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/450000/443400/443360/ebf9f01a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Dog Friendly) ### Highlights Individually decorated Air conditioning LED TV Down duvet Pillowtop bed Separate bedroom Private bathroom Free bottled water - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Mision-Palenque.h443360.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Mision-Palenque.h443360.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.50959%2C-91.97257&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7cll3R-oHJFfwxwxr_NHOfcMFK0=) Periférico Oriente s/n, Palenque, CHIS, 29960 #### What's nearby - Museo Del Textil - 8 min walk - 0.7 km - El Panchán - 18 min walk - 1.5 km - Aluxes Eco Park - 17 min drive - 5.4 km - Palenque National Park - 19 min drive - 7.2 km - Palenque Archaeological Zone - 24 min drive - 10.8 km #### Getting around - Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive #### Restaurants - ‪Café Ajau - ‬12 min walk - ‪Restaurante Xkatsime - ‬11 min walk - ‪Las Tinajas - ‬14 min walk - ‪Tropitacos - ‬15 min walk - ‪Antojitos Carmita - ‬14 min walk ## About this property ### Hotel Misión Palenque Luxury family-friendly hotel in the city center You can look forward to a poolside bar, a terrace, and a garden at Hotel Misión Palenque. Treat yourself to a massage at the onsite spa. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Free self parking and valet parking - Full breakfast (surcharge), an outdoor tennis court, and express check-out - Express check-in, smoke-free premises, and multilingual staff Room features All 208 individually decorated rooms have perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and free bottled water. Extra conveniences in all rooms include: - Pillowtop mattresses and down comforters - Bathrooms with showers and free toiletries - 23-inch LED TVs with cable channels - Childcare services, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/104000000/103160000/103154500/103154495/b9693e91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MAYA PALENQUE Palenque - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 161 reviews CA $81 CA $96 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=103154495&PinnedHotelID=103154495&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/34000000/33280000/33271000/33270994/6299c70e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maya Tulipanes Express Palenque - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 123 reviews CA $121 CA $144 total includes taxes & fees Nov 25 - 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Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 93 reviews CA $96 CA $113 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=27575115&PinnedHotelID=27575115&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 10 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2320000/2315700/2315678/675f0975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tulijá Palenque Palenque - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 338 reviews CA $109 CA $120 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=2315678&PinnedHotelID=2315678&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/4e7c161c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Palenque Palenque - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 104 reviews CA $179 CA $211 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2480000/2479900/2479818/e9b0dd71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Mercedes Palenque Palenque - Pool - Spa - Pet-friendly - Kids pool 8.8 Excellent 623 reviews CA $126 CA $139 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=2479818&PinnedHotelID=2479818&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite, 1 King Bed | Private pool](https://images.trvl-media.com/lodging/4000000/3840000/3838900/3838851/7257b0c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Quinta Chanabnal Palenque - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 169 reviews CA $184 CA $222 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3838851&PinnedHotelID=3838851&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7090000/7083200/7083172/91362011.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nututun Palenque Palenque - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 214 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=7083172&PinnedHotelID=7083172&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to noon for a fee: MXN 150 for adults and MXN 150 for children - A bar/lounge - A poolside bar - A restaurant ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool - Outdoor tennis court - Playground - Sauna - TV in common areas ### Family friendly - Children's pool - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting room ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Full-service spa - Deep-tissue massages - Hot stone massages - Sauna - Spa open daily - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 23-inch LED TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning - Desk - Individual decor - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 400 per pet, per day Welcoming dogs only 1 total (up to 33 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children - Pet fee: MXN 400 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as Mision Hotel Palenque Mision Palenque Mision Palenque Hotel Palenque Palenque Mision Hotel Mision Palenque Hotel Hotel Mision Palenque Mision Palenque Hotel Misión Palenque Hotel Hotel Misión Palenque Palenque Hotel Misión Palenque Hotel Palenque ## Frequently asked questions ### Does Hotel Misión Palenque have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Hotel Misión Palenque pet-friendly? > Yes, Hotel Misión Palenque allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 400 per pet, per day. ### How much is parking at Hotel Misión Palenque? > Self parking and valet parking are free at this property. ### What time is check-in at Hotel Misión Palenque? > Check-in start time: 3 PM; Check-in end time: 6 PM. ### What time is check-out at Hotel Misión Palenque? > Check-out is at noon. ### Where is Hotel Misión Palenque located? > This family-friendly hotel is located in the city center, within 1 mi (2 km) of Museo Del Textil and El Panchán. Palenque National Park and Palenque Archaeological Zone are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Misión Palenque Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Location ### 8.6 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 202 8 - Good 232 6 - Okay 69 4 - Poor 23 2 - Terrible 13 ### 8/10 Good #### ROBERTO Apr 3, 2024 Liked: Cleanliness, staff & service, amenities Staff was very helpfull and kind ##### ROBERTO Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Gerardo May 21, 2022 Disliked: Staff & service, amenities, property conditions & facilities Terriblemente desorganizado, mala actitud de algunos administradores, no respetaron mi reservación, aire acondicionado deficiente, instalaciones deficientes, área de gimnasio en ruinas ##### Gerardo Stayed 2 nights in May 2022 ### 8/10 Good #### Friederich Jan 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Awesome grounds but beds need upgrading The location of this hotel is great, as well as the grounds! Rooms are large and well appointed except for the beds...the mattress need to be upgraded. They are hard and feel old tech...providing low quality rest. Although we had superb service in our room, other rooms in our group did not...of course we where there during the week after x-mas and the hotel was packed...this caused customer service to suffer specially at restaurant and bar. Overall we would return and recommend this hotel when you visit Palenque! ##### Friederich Stayed 3 nights in Dec 2021 ### 6/10 Okay #### Alfredo Jan 3, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Vista agradable. No me gusto el hecho de que comentan que el desayuno es incluido y al estar ahí dicen que solo es americano, no son claros en lo que incluye el hospedaje, éramos 4 y solo nos dieron 2 toallas y tardaron un día en darnos las 2 extras ##### Alfredo Stayed 3 nights in Dec 2021 ### 4/10 Poor #### Dolores Jan 3, 2022 Disliked: Property conditions & facilities, room comfort #### Viejo, feo y descuidado. El hotel esta igual que cuando lo visitamos hace 20 años. Las puertas no cierran tienen tantas capas de pintura que ya no enbonan, porque la chapa esta rota. Espacio super reducido. La regadera tiene cortina de plastico. Alberca mínima. El andador del hotel para acceso al auto, es un camino de hoyos. Los jardines bonitos y bien cortado. En general feo y viejo. Les urge una remodelación. Yo no vuelvo. ##### Dolores Stayed 1 night in Dec 2021 ### 6/10 Okay #### Pedro Dec 31, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities Malisimo el trato en recepción, una señorita en reservaciones. Además muy caro para lo que se ofrece. ##### Pedro Stayed 3 nights in Dec 2021 ### 6/10 Okay #### Carlos Dec 29, 2021 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Podrían mejorar el mobiliario y condiciones de la infraestructura del hotel. Se ve con poco mantenimiento. No porque sea viejo se tiene que ver descuidado ##### Carlos Stayed 2 nights in Dec 2021 ### 2/10 Terrible #### Verified traveller Jun 7, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing ##### Verified traveller Stayed 1 night in Jun 2021 ### 6/10 Okay #### Sandra Jun 1, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Eviten al dueño El lugar super bonito, ya lo conocía, me encanta todo, el personal super amable, pero en el restaurante el nuevo dueño del hotel porque ya no es del grupo misión tratando horrible a los empleados gritándoles groserías, muy desagradable no volveremos, para nada les recomiendo si está el, nos queríamos quedar otro días pero después de eso mejor nos fuimos, una lastima q se abuse de la necesidad de trabajo de las personas q aparte son super amables ##### Sandra Stayed 2 nights in May 2021 ### 10/10 Excellent #### Verified traveller May 31, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is nice and near from downtown ##### Verified traveller Stayed 3 nights in May 2021 ### 10/10 Excellent #### Verified traveller Apr 14, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Restaurant food was nosotros great small portions, ##### Verified traveller Stayed 5 nights in Apr 2021 ### 10/10 Excellent #### Verified traveller Apr 14, 2021 Liked: Staff & service, amenities Se escuchaaba mucho ruido las habitaciones. Olia a humedad. Clientes dejaban ropa colgada afuera de las habitaciones ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Verified traveller Apr 12, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar muy cómodo ##### Verified traveller Stayed 2 nights in Apr 2021 ### 10/10 Excellent #### mayra Apr 12, 2021 Liked: Cleanliness, staff & service great atmosphere! ##### mayra Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Ximena M Apr 9, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El servicio de ama de llaves, restaurante y bell boy es fantástico. Me gustaría poder decir lo mismo del servicio en recepción, dónde en un momento había cinco personas y sólo una estaba atendiendo a los huéspedes. En general, una excelente estancia. ##### Ximena M Stayed 2 nights in Apr 2021 ### 6/10 Okay #### Verified traveller Apr 6, 2021 Liked: Cleanliness El estacionamiento esta bien esta cerca de la recepcion ##### Verified traveller Stayed 3 nights in Apr 2021 ### 8/10 Good #### Verified traveller Apr 5, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención del personal fue muy buena 😊, por la condición actual hay puntos que faltaron pero muy buena experiencia, solo faltó la tina de baño que aparecía en la página web ##### Verified traveller Stayed 2 nights in Apr 2021 ### 10/10 Excellent #### SANDRA Apr 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel. Excelente hotel mision palenque, nos encanto, desde que llegas, hasta que te vas. La comida de bufett muy rica, vale la pena pasar unas vacaciones en el hotel. El personal excelente. Muy bien regresaremos pronto. ##### SANDRA Stayed 1 night in Apr 2021 ### 10/10 Excellent #### daniel Mar 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien. Todo muy bien, instalaciones bien. Comida bien. Habitación bien. Cómoda. Solo que, no habia control de tv. Lo pedi y pues nada. Pedí una toalla mas, y lo mismo, nada. Pero en general bien. ##### daniel Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Verified traveller Feb 16, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the monkeys howling in the trees outside the hotel...at 6AM. :-) ##### Verified traveller Stayed 2 nights in Feb 2021 ### 10/10 Excellent #### Verified traveller Feb 4, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso hotel, el restaurant muy rico, los jardines muy bonitos, tienen un árbol espectacular en la entrada, el servicio muy amables todos. ##### Verified traveller Stayed 1 night in Feb 2021 ### 6/10 Okay #### Gamaliel Feb 2, 2021 Liked: Property conditions & facilities, room comfort #### Hospedaje En general bien, instalaciones lindas adecuadas me gusto. Fallo la señal de televisión y no hubo. El servicio de limpieza no estuvo bien pues no colocaron cortina de baño y cuando se solicitó no fue buena la respuesta. Fue un cuarto para 4 y solo había día toallas. Las instalaciones de cuarto pues son viejas, llaves dañadas regaderas vieja, tal vez no es el asunto de Misión, pero si no fuera por el jardín y áreas comunes no hubiera pensado q fuera un hotel Mision. ![](https://a.travel-assets.com/ugc/hotel-reviews/3113E747B8A33C340874C675F1B0D99BECFD38E31612283527950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gamaliel Stayed 2 nights in Jan 2021 ### 2/10 Terrible #### ROSA HELENA Jan 26, 2021 Disliked: Staff & service #### Exageradamente caro para el pésimo servicio. Lo terrible fue que necesitaba bañarme a las 06:00 (mi estancia claramente fue por trabajo) y no salía agua caliente. La persona que estaba en recepción en ese momento, no podía resolver nada en absoluto y me sorprendió que me colgó tres veces para rematar y preguntarme ¿cuánta agua necesita para bañarse? y después reirse. Al final dejé correr el agua como 5 mins -mientras me animaba a meterme con agua fría- y por fin salió el agua caliente. Pero el momento desagradable lo tuve, gracias!! Me hospedé el martes y es momento (hoy es lunes) que no recibo la factura. Pésimo servicio al cliente. ##### ROSA HELENA Stayed 1 night in Jan 2021 ### 8/10 Good #### Ana Victoria, Quintana Roo Jan 13, 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Esperaba algo más moderno para la cadena que es y el costo , no hay teléfono en las habitaciones, frigobar ni cafetera para la cadena que es😒 ##### Ana Victoria Stayed 1 night in Jan 2021 ### 10/10 Excellent #### Verónica Jan 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad internet Everything das cool. Ckeck Inn was quick. 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