Palace Cinema Tours and Activities

The property was fine but needs updated. All the staff we encountered were nice and helpful!

Wonderful quirky hotel In a great location, reception staff were great and received a lovely special birthday welcome at the desk and in my room My only complaint was regarding drinks in the bar on Monday night. The barman did not have a clue what he was doing, I appreciate that he might have been learning, but I asked for a flavoured vodka, he offered me gin, when I corrected him he dug around at the back of the bar, bypassed the Absolute and pulled out something random from the back. He then struggled to pour the measures, and some considerable time later served the alcohol neat in the glass accompanied by a can of pop. I appreciate we all have to learn but I don’t think you should be behind a bar if you don’t know the basics around vodka or gin. I was then charged £18 for two drinks plus a £2 service charge! Checkout was great, again lovely friendly service. The whole feel of the hotel was very quirky and lovely and very different to anywhere I have stayed before. There was some building work taking place that we weren’t warned about which disturbed us from about 7am, but all in all a nice stay and I would definitely return