Titre : Muirfield Elegance | Villa spacieuse avec vue sur le parcours de golf / l'eau, 4 suites – Avis, offres et photos 2026 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&selected=21677655&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Maison entière # Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites Propriété de vacances de type familial avec parc aquatique et centre d’entraînement physique ## Galerie de photos de l’hébergement Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites ![Piscine chauffée](https://images.trvl-media.com/lodging/22000000/21680000/21677700/21677655/5e826be5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/22000000/21680000/21677700/21677655/e05d44e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Intérieur](https://images.trvl-media.com/lodging/22000000/21680000/21677700/21677655/c31194b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Extérieur](https://images.trvl-media.com/lodging/22000000/21680000/21677700/21677655/efb8de9f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Intérieur](https://images.trvl-media.com/lodging/22000000/21680000/21677700/21677655/11e21255.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Emplacement - Commodités - Politiques ## Avis 6,0 ### Maison entière 5 chambres6 salles de bain10 personnes4959 pi² ## Commodités populaires - Piscine - Cuisine - Laveuse - Sécheuse - Wi-Fi gratuit - Climatisation ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe. ### Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites Property Reference RVH\_366ER Welcome to paradise in Reunion! This gorgeous 5 Bedroom 5.5 Bath situated in the Masters Landing neighborhood of the exclusive Reunion Resort. The home was built with and furnished with Luxury in mind. Walk up to the grand entrance and be prepared to have the vacation of your dreams. The home has been furnished with no expense spared as you step through the doors and be awed by the grand foyer, and beautiful chandelier. A formal living and dining area for 8 greet you as you proceed back through the home. The large kitchen is a chef\`s dream and is perfect for large families. Boasting granite counter tops, state of the art stainless steel appliances and butlers wet bar. A large dining table for seating for 8 and a family room with plush seating surrounds the 50-inch TV with Blu-ray. Two of the bedrooms are located on the first floor. A large master king suite with patio access has a 42-inch cable ready complete with ensuite featuring a jetted tub, walk-in shower, double vanity, and his and hers closets. There is also a queen bedroom with optional ensuite cable-ready TV and Blu-ray player. Step out into your private oasis featuring a swimming pool with spill over spa. The home features a summer kitchen with outside seating for 6\. Grill up for the family, and relax poolside and catch a game on the outside TV. A grand staircase in the foyer leads you up to the second floor featuring a family area with 50-inch tv, Blu-ray player and wet bar. The games area has two pub tables with half bath and full-size pool table. A set of doors will lead you out to the balcony with breathtaking views a table, seating for 4 and an outside TV. For convenience, there is a spiral staircase that will lead you down to the pool area. You will also find the other bedding arrangements on the second floor including a grand master suite with balcony access, ensuite bath featuring double vanity and large walk-in shower. Another king suite with ensuite bath with walk-in shower and a room with a king bed completes the second floor. This property offers complimentary high-speed wireless internet, ensuring you stay connected throughout your stay. The smoke-free and pet-free environment guarantees a pristine atmosphere for your comfort. Towels and linens are provided, allowing you to travel light and stress-free. The fully equipped kitchen, washer, and dryer add to the convenience, while keyless entry ensures a seamless arrival and departure experience. All this and more with the comforts of home, what are you waiting for and reserve this home today! ​​​​​​​Property Summary General Complimentary high-speed wireless internet Smoke-free and pet-free for your comfort Towels and linens are provided Fully equipped kitchen Keyless entry Bedroom/Bed Sizes Master Suite #1 - King (Downstairs) Bedroom #2 - Queen (Downstairs) Master Suite #3 - King (Upstairs) Master Suite #4 - King (Upstairs) Master Suite #5 - King (Upstairs) Living Area 50-inch LED HD TV Blu-ray player Stereo System Surround sound Luxury furnishings Den Second Floor 50-inch TV Pool Slate Wet bar DVD Player Loft 50-inch TV Pool Table Two Pub Tables Second Floor Balcony Outside Seating for 4 Spiral Staircase to patio Pool Area Outdoor TV Luxury outdoor furnishings Lake Front Summer Kitchen Overlooking golf course Laundry Room Full-size washer and dryer Ironing board Iron This property has resort membership, therefore when you book with a Preferred Partner of Reunion Resort, you will have access to all of Reunion's amenities below: Access to 5 acre Water Park with Lazy River Shuttle to Walt Disney World Shuttle Service throughout the resort Access to three signature Golf Courses designed by Arnold Palmer, Tom Watson, and Jack Nicklaus\* Golf Short Game Practice Area Tennis Centre\* Miniature Golf Course\* Access to 10 community pools throughout the Resort On-site restaurants and bars. Pickleball\*\*, FootGolf\*\*, Bocce Ball Golf Cart Rental\* (Based on availability upon arrival) Access to Seven Eagles Fitness Center Access to self-service Business Center Eleven - Rooftop Bar/Restaurant After Hours Cover Entry WiFi internet access All Activities are based on availability \*Additional fees apply \*\*Fees will apply for rental rackets and balls. FootGolf is available after 3:00 pm on select days Terms And Conditions: A rental agreement must be signed by the lead guest making the reservation, along with a full list of guest names that will be staying in the property Check-in time is 4:00 pm Check-out time is 10:00 am All properties are non-smoking and no pets are allowed Tax is not included in nightly rates There is a one-time departure cleaning fee for all stays Final payment due 45 days prior to your arrival Accidental Damage Protection of $115 plus tax will be required against any reported damages or loss to this property and its contents. Pool heat is available for a fee and is recommended from the 31st Oct. to the 31st Mar. If the property has a spa you would need to heat the pool in order to heat the spa. The complimentary BBQ grill is provided free of charge. Reunion Vacation Homes and/or the Owner do not accept liability for equipment failure. It is the guests' responsibility to clean and maintain the barbecue. The guest making the reservation must be 25 years of age or older. Bookings made inside of 30 days of the arrival date must check-in during office hours before the access information is released. The credit/debit card used for payment must be shown along with a valid driving license or passport in the same name as the card. As well as a utility bill with the same address as the card billing address. Pre-Paid cards are not accepted. Vacation rentals may not be used for events or group gatherings that exceed the maximum occupancy. This home has an outdoor pool without a screen enclosure that is cleaned and serviced once a week. Please be aware that in-between the weekly clean all outdoor pools are susceptible to some minor debris such as mulch or leaves being blown into the pool. Especially during periods of heavy rain. A skimmer net is provided to remove any debris in between the weekly cleans. We use a third party to verify identification and fraud risk, based on the findings we could cancel the reservation. Third party platforms such as Airbnb may not allow optional fees to be displayed in the check-out cart of their website. Optional fees can include items such as early check-in, late check-out, mid stay cleans and pool heat. These items can be added directly with Florida Vacation Homes after the reservation has been made. ## Commodités de l’hébergement ### Piscine/spa - Piscine chauffée - Piscine commune - Piscine privée ### Internet - Disponible dans la maison : Wi-Fi gratuit ### Stationnement et transport - Stationnement sur place ### Cuisine - Batterie de cuisine, vaisselle et couverts - Cafetière à espresso - Cafetière-théière - Four - Four à micro-ondes - Grille-pain - Îlot de cuisine - Lave-vaisselle - Réfrigérateur - Surface de cuisson ### Restauration - Table de salle à manger ### Chambres - 5 chambres - Draps fournis ### Salle de bain - 5,5 salles de bain - Baignoire - Baignoire ou douche - Douche - Séchoir à cheveux - Serviettes fournies ### Lieux de séjour - Salle à manger séparée - Salle de séjour - Table de salle à manger ### Divertissement - Lecteur de DVD - Téléviseur connecté avec chaînes par câble/satellite ### Espaces extérieurs - Balcon - Barbecue ### Buanderie - Installations de buanderie - Laveuse-sécheuse ### Confort - Chauffage - Climatisation ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Hébergement non-fumeurs ### Services et commodités - Entretien ménager sur demande - Fer et planche à repasser ### Points d’intérêt de l’endroit - À proximité d’un centre de magasins d’usine - Hôpital à proximité ### Activités - Golf - Parc aquatique - Piscine chauffée - Privilèges de golf (en option) - Salle d’entraînement - Table de billard - Tennis - Baignade à proximité - Golf à proximité - Parc d’attractions à proximité ### Dispositifs de sécurité - Présence d’un détecteur de monoxyde de carbone non signalée (L’hôte n’a pas indiqué s’il y avait un détecteur de monoxyde de carbone dans l’hébergement; envisagez d’apporter un détecteur portable.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Extincteur ### Information générale - Entretien ménager (sur demande) - Hébergement situé dans un complexe - Taille de l’unité : 4 959 pieds carrés ## Hébergements similaires ![Piscine chauffée](https://images.trvl-media.com/lodging/108000000/107020000/107016200/107016167/2069d32b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Muirfield Haven | Golf Course Views | Private Pool | Reunion Resort Réunion - Piscine - Cuisine - Laveuse - Sécheuse 10 Exceptionnel 2 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=107016167&PinnedHotelID=107016167&HadPinnedHotel=true®ionId=-1&adults=2) ![Téléviseur, foyer, table de ping-pong](https://images.trvl-media.com/lodging/96000000/95800000/95792900/95792897/bb5cfb1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glamorous Getaway With Themed Bedrooms at Reunion Réunion - Piscine - Cuisine - Laveuse - Sécheuse [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=95792897&PinnedHotelID=95792897&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/93000000/92710000/92707400/92707397/467a24c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marvelous Muirfield | 10 BR, Ultra Themed Kids Rooms, Movie Theater Réunion - Piscine - Baignoire à remous - Cuisine - Laveuse [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=92707397&PinnedHotelID=92707397&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/22000000/21680000/21674300/21674263/c9442087.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Mansion with Swim up Bar and Pool Slide at Reunion Réunion - Piscine - Baignoire à remous - Cuisine - Laveuse 6,0 1 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=21674263&PinnedHotelID=21674263&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine chauffée](https://images.trvl-media.com/lodging/103000000/102820000/102811400/102811368/478e2093.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful Villa with First Class Amenities in Reunion Resort, Orlando Villa 1011 Réunion - Piscine - Cuisine - Sécheuse - Climatisation [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=102811368&PinnedHotelID=102811368&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/54000000/53810000/53801400/53801311/2a5af2c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Villa with Elegant Living Space at Reunion Réunion - Piscine - Baignoire à remous - Cuisine - Laveuse 8,8 Excellent 11 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=53801311&PinnedHotelID=53801311&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine chauffée](https://images.trvl-media.com/lodging/77000000/76780000/76776700/76776622/w1024h608x0y38-c739ff0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Mansion with Swim up Bar and Pool Slide at Reunion - AUGUST DISCOUNT! Réunion - Piscine - Cuisine - Laveuse - Sécheuse 9,4 Exceptionnel 3 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=76776622&PinnedHotelID=76776622&HadPinnedHotel=true®ionId=-1&adults=2) ![Intérieur](https://images.trvl-media.com/lodging/31000000/30910000/30903300/30903219/ea7a7d61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury resort mansion with swim up bar,pool slide,restaurants, golf, and Disney! Réunion - Piscine - Baignoire à remous - Cuisine - Laveuse 9,6 Exceptionnel 39 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=30903219&PinnedHotelID=30903219&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine chauffée](https://images.trvl-media.com/lodging/71000000/70970000/70966000/70965917/04b658d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Style & Luxury: Pool, Cinema, Games, NASA, XBoxSS Réunion - Piscine - Baignoire à remous - Cuisine - Laveuse 10 Exceptionnel 4 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=70965917&PinnedHotelID=70965917&HadPinnedHotel=true®ionId=-1&adults=2) [Consulter des hébergements semblables](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=21677655&PinnedHotelID=21677655&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=21677655,107016167,95792897,92707397,21674263) ## Politiques ### Arrivée Arrivée à partir de 16 h Arrivée sans contact offerte Âge minimal pour l’enregistrement : 25 ans ### Départ L’heure limite de départ est 11 h. ### Instructions spéciales pour l’enregistrement L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ. Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique. ### Animaux de compagnie Les animaux de compagnie ne sont pas autorisés. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Aucun événement autorisé ### Fumeurs/non-fumeurs Interdis de fumer ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte n’a pas indiqué s’il y avait un détecteur de monoxyde de carbone dans l’hébergement; envisagez d’apporter un détecteur portable avec vous pendant le voyage. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend le dispositif de sécurité suivant : un extincteur. Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### Hébergement également appelé 273075 ## À propos du quartier Le quartier Réunion, un secteur à proximité de parcs d’attractions à Kissimmee, est là où se touve cette propriété de vacances. Si vous prévoyez faire une activité, Mystic Dunes Golf Club et Parcours de golf Reunion Resort en valent le détour. Prenez aussi le temps de découvrir Complexe de loisirs Walt Disney World® Resort et Vieille ville qui sont des attractions populaires auprès des touristes. Vous voyagez avec des enfants? N'oubliez pas de visiter cet attrait : Disney's Hollywood Studios®, et pour assister à un événement ou à une partie, rendez-vous à cet endroit : ESPN Wide World of Sports. Découvrez la région tout en vivant des aventures aquatiques excitantes! la natation et le golf vous attendent. [Visiter le guide de voyage pour Kissimmee](https://www.expedia.ca/fr/Kissimmee.dx7927) [Afficher plus de maisons de vacances à Orlando](https://www.expedia.ca/fr/Orlando-Residences-De-Vacances-Privees.d178294-aaResidencesDeVacancesPrivees.Guide-de-Voyage-Hebergement) ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.28368%2C-81.59947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DwlGysykR3kOCdso6MWpw7SGhZc=) Kissimmee, FL ### À proximité - ![Complexe de loisirs Walt Disney World® Resort](https://images.trvl-media.com/place/6034120/72f0831e-8a1f-4532-9296-e96104eeb131.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Complexe de loisirs Walt Disney World® Resort 9 min en voiture \- 10.5 km - ![Disney Springs® showing a river or creek, a bridge and a sunset](https://images.trvl-media.com/place/502131/67928671-2a47-49aa-9f5b-bb7b815d8ef4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Disney Springs® 10 min en voiture \- 15.8 km - ![Central Florida showing rides and signage](https://images.trvl-media.com/place/6048177/6bf4c5fb-1002-4324-b44d-335e930a4f87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parc de loisirs Universal Studios Florida 22 min en voiture \- 31.6 km - Parcours Jack Nicklaus 9 min à pied \- 0.8 km - Parcours de golf Reunion Resort 3 min en voiture \- 2.7 km ### Transport - Gare de Kissimmee : à 26 min en voiture - Kissimmee, Floride (ISM-Kissimmee Gateway) : à 31 min en voiture ### Restaurants - Wawa 9 min en voiture - McDonald's 9 min en voiture - McDonald's 8 min en voiture - Texas Roadhouse 9 min en voiture - Starbucks 9 min en voiture ## Foire aux questions ### Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites possède-t-il une piscine? ### Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites accepte-t-il les animaux de compagnie? ### Combien coûte le stationnement à Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites? ### À quelle heure est-il possible d'arriver à Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites? ### À quelle heure doit s'effectuer le départ à Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites? ### Où se situe Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites? ## Avis pour Muirfield Elegance | Spacious Villa with Golf Course / Water Views, 4 Suites ## Avis Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives. [Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 1 8 – Bien 2 6 – Acceptable 0 4 – Médiocre 0 2 – Terrible 2 ### 6,8 Propreté ### 8,6 Emplacement ## Avis ### 8/10 – Bien #### Nancy T. 15 févr. 2020 Points forts : Propreté #### Great location, great space. Needs a little work here and there Overall, we really enjoyed our stay. There were 8 of us, all adults, and it was wonderful to have a private bath in each bedroom. The pool area was a little smaller than expected but, we made it work. We were very pleased the heated pool was actually heated! We have had some frustrating experiences with heating a pool. The spa got nice and warm too. Lots of room for all of us to sit and converse, inside and out. We had a few minor glitches but, after a couple calls to management, everything was taken care of in a timely manner. When we arrived, we couldn't get in due to low battery on the keypad, and, management was unable to do it remotely. You would think they would have checked that. Some of the operating instructions were not very clear, or non-existent but, when maintenance was there, he filled us in, otherwise, we would have had to make yet another phone call to management. Otherwise, we would have given it 5 stars. Could use universal remotes for the 9 TVs. 😉 ##### Nancy T. Séjour de 4 nuits en janvier 2020 ### 2/10 – Terrible #### Jason N. 10 févr. 2020 Points faibles : Propreté #### It's a shame that the management company is horrible. 1\. Garbage Disposal: Upon arrival, there was a stench coming from the kitchen sink. The garbage disposal was broken and there was a significant amount (approximately 2 cups) of OLD (possibly weeks old) food in the disposal. I had to scoop the disgusting debris out by hand (made me literally vomit), unclog the sink, buy a tool to manually turn the disposal, and clean the sink to make it bearable for our stay. Not sure why I had to pay a cleaning fee. 2\. Pool & Spa Heating: I paid extra to have the spa heated for our stay. It was not. The water was cold and jets were not on every time we wanted to use the spa. 3\. Downstairs Master Hot Water: The downstairs master bathroom did not have any hot water. Obviously, an extreme disappointment given the high end shower jets that we were looking forward to using when we chose the home. 4\. Feces on Stairs: There was some sort of feces on the exterior spiral staircase when we arrived. Management company claimed wild animals are natural, however this does not explain what I or the previous occupant got for the cleaning fee. 5\. Walls: The walls up the staircase and in the loft area were damaged when we arrived but were not in the photos we used from your site when we chose the property. 6\. Bedroom/Bathroom Locks: A number of the bedroom and bathroom doors did not have working locks. We had to devise an "occupied" protocol. Management company claimed this was to protect the children. However, they only protected the children from disaster in some of the rooms. 7\. The exterior patio fans are not operational. 8\. Wi-Fi: Note sent to management company…I am writing you this email while sitting downstairs instead of at the desk since the Wi-Fi does not extend upstairs at an operational level. They make routers that can cover a house this size and they are not that expensive. This was disappointing since the upstairs work desk in the master bedroom was one of the reasons I chose this house. Management company response was to blame the owners not paying for better internet service and/or neighborhood coverage issues (obviously ignoring the fact they router the management company installed had limited range, etc.) 9\. Security: The front porch light was not operational, the balcony doors were not secured when we arrived, and there was an unannounced employee scampering around the property on the afternoon we arrived. The management company said they were checking to make sure the house was cleaned. ##### Jason N. Séjour de 4 nuits en décembre 2019 ### 2/10 – Terrible #### Becky R. 23 janv. 2020 Points forts : Propreté #### The time and hassle dealing with the mgmt co, took away from the stay Arrived on 28th to have two master showers that had no hot water and the spa jacuzzi that we paid to have be heated was 85 degrees. Called in for service/work order on 28th. No one came until evening of the 30th. On the 31st, same issues with no hot water and pool cleaner reset settings into service mode. Pool cleaner eventually came back out and took it out of service. Still had issues with heating pool/spa and called/emailed throughout our stay and never heard the same explanation or solution twice. No one ever came back out again to the property to help us or follow up. No instructions in the house for the spa/pool. After all of this, i requested that we get some of Heating expense money back that we paid. The answer was no. They referenced that "the heater was working because the pool was in the 80's; and then said that mgmt is not responsible for working equipment in the house. It was the the most outrageous answer.. There response to the no hot water is that i was not letting the water run long enough - "up to 20 minutes" .... and i said why are you just now telling me this? And who has a hot water system where this is ever acceptable? Lastly, we left our Harry Potter wand at the house... notified them immediately, followed up the day after, and now today.... no answer and not even sure if anyone has taken the time to see if its in the house. "They are still having someone go inspect the property" Bye bye wand..... Registered for a day at the waterpark before our stay. Go to the membership center to pick up our passes and they don't have record or our registration or the passes ready. So, no, i don't think it's too much to expect compensation if you dont have a working spa and a hot shower when you're spending a large sum for the week. ##### Becky R. Séjour de 7 nuits en décembre 2019 ### 10/10 – Excellent #### Abdulla A. 1 juin 2019 #### Amazing house!!! The house is just perfect, we find everything we were looking for. We stayed in the house for 5 days. The swimming pool, the bbq setting, the rooms, and the view were fabulous. Moreover, the property management was very helpful from the check-in until check-out and whenever we asked for something. 5 stars is not enough! ##### Abdulla A. Séjour de 5 nuits en mai 2019 ### 8/10 – Bien #### Jennifer B. 4 mai 2018 #### Gorgeous Home- clean, comfortable beds The home was beautiful. Had a few issues with the cable tv and wifi and the property managers were prompt to respond and the cable company came to replace the router. The wifi does not service the entire home, the upstairs bedrooms do not receive the wifi signal from downstairs. Also, the surround sound from the downstairs tv plays in all the speakers throughout the house (even the speakers upstairs outside of the bedrooms). This was in issue with the kids sleeping in the AM and the early risers trying to watch TV. When we called the property manager to ask if there is a setting to shut this off, they said no that this is the way the sound is wired. Overall the house is gorgeous but needs an extender for the router and the sound system fixed. ##### Jennifer B. Séjour de 7 nuits en avril 2018