Title: Brand new villa in amazing resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=33694804&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Brand new villa in amazing resort Family-friendly vacation home with a water park and a fitness center ## Photo gallery for Brand new villa in amazing resort ![Exterior - Brand new villa in amazing resort (Kissimmee)](https://images.trvl-media.com/lodging/34000000/33700000/33694900/33694804/b8be8113.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Brand new villa in amazing resort (Kissimmee)](https://images.trvl-media.com/lodging/34000000/33700000/33694900/33694804/34ba0227.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop - Brand new villa in amazing resort (Kissimmee)](https://images.trvl-media.com/lodging/34000000/33700000/33694900/33694804/cfd85ba5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop - Brand new villa in amazing resort (Kissimmee)](https://images.trvl-media.com/lodging/34000000/33700000/33694900/33694804/041fb067.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sport court - Brand new villa in amazing resort (Kissimmee)](https://images.trvl-media.com/lodging/34000000/33700000/33694900/33694804/bfb0bc20.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to Windsor at Westside, one of Orlando's premier developments with easy access to Disney and theme parks. This 4BR home boasts an open concept living area with high-end furnishings and a huge kitchen perfect for cooking meals together. Unwind in the private pool or explore resort-style amenities like the lazy river, water park, arcade, fitness room and more. ## Reviews 9.0 Wonderful ### Entire home 4 bedrooms3 bathroomsSleeps 82102 sq ft ## Popular amenities - Pool - Kitchen - Washer - Dryer - Air conditioning - Gym ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Brand new villa in amazing resort !!!! Please contact us for monthly specials (up to 3 months)!!! Gorgeous newer home located in Windsor at Westside, one of Orlando's premier new developments with very easy access to the Theme parks, restaurants and shopping. Very close to Disney. This 4BR, 3.5 Bath Home has been professionally decorated with high end furnishings and is better than the model homes! Spacious, bright and stylish open concept living room and dining area connect to a huge kitchen with enormous granite island suitable for many guests to sit at while enjoying a home cooked meal or a drink after a long day of activities. The sliding door in the living area opens up in its entirety for true indoor/outdoor living! Private large splash pool, perfect for winding down after a full day at the Theme Parks. There is a downstairs master with full bath off the main entrance. A Loft upstairs is perfect for a family game night or just a quiet place to read a book away from the hustle and bustle of what is going on downstairs with the rest of your party. This home has a very special children's room with dual bunk beds that can sleep up to four and modeled after Disney's new Toy Story Land at Hollywood Studios! See if you can spot all of the characters and design elements from Toy Story on the custom painted mural on the walls! Your kids will flip for this room! A spacious and inviting master bedroom, exquisitely designed with its own ensuite is off to one side of the upstairs floor for privacy. A third guest bedroom upstairs round out the home. Upstairs and downstairs rooms have partial water views of the surrounding ponds. All beds have luxury linens, comforters and high end mattresses as well as custom made designer pillows. There are high end ceiling fans everywhere including the outdoor pool area. Full sized washer and dryer for your use. There is even a separate pool bathroom, so you do not have to go back into the home with wet feet and clothes! Very convenient. Outside this beautiful home, enjoy the multi million dollar true resort style amenities this community has to offer including a substantial lazy river, huge pool, water park, arcade and fitness room. Grounds also have a bar and restaurant, basketball and volleyball courts and soccer field! Note this is one of the newer built units at Windsor at Westside that has parking for two vehicles in front of the home and a standard front entrance through which to enter the home. You will not have to park in the rear and enter through the back pool area in this home! Great home, great community and easy access to everything - begin your dream vacation today! IMPORTANT TO KNOW: \*\* Pool heating is NOT included in the rental unless specified in your rate. Please contact us to get a quote. You can still use the pool without heating, of course. \*\* Only the guests who have been registered are allowed to stay in the property. \*\*\* Pool heaters are set to 86 prior to your arrival. The reached temperature will depend on the weather. Pool heaters run 12 hours during the day. No refund or compensation will be given if the pool heater does not work unless the guests paid for the heating of the pool and it is proven that there was a technical issue that created an inconvenience. The refund or compensation will never exceed the amount paid by the guest for the heating of the pool. \*\* This property is self-catering. A small starter kit is provided for your arrival, including 3 dishwasher tablets, 2 trash bags, 1 new sponge, 1 kitchen paper towel, 1 starter soap per bathroom, and 1 roll of toilet paper per toilet. Guests are responsible for purchasing additional supplies as needed during their stay. What to Expect Before Check-in Just like when you check in at a hotel, Florida law (Florida Statutes, Chapter 509.101(2)) requires a quick guest registration before your stay. We’ve made this process fully digital so it’s simple and secure, while also protecting both you and us from the scams that unfortunately occur in the Orlando area. Here’s how it works: After booking, you’ll receive a short online form to complete. You’ll be asked to upload a photo of your ID and a selfie holding the ID to confirm your reservation. For added security, we’ll also request a photo of the card used for the booking and a selfie holding the card—similar to how hotels verify your ID and credit card at check-in. Once everything is verified, we’ll provide your digital door code so you can go straight to your vacation home. Please note: at least one guest must be 21 years or older and present during the stay. Important: If registration is not fully completed as described above, guests will not be granted access to the property and no refund will be issued. In such cases, the reservation is considered a no-show. Important House Rules No smoking and no pets are permitted inside any of our properties. Homes are for vacation use only and may not be used as a permanent residence. Maintenance or pest control visits may be scheduled during your stay; our team reserves the right to access the property if needed. Security Deposit $500 for stays up to 28 nights. $1,000 for stays of 29 nights or more. The security deposit is charged to your credit card and refunded after check-out once our cleaning and inspection team confirms there are no issues. Please allow 7–14 days for the refund to appear, depending on your bank or credit card provider. Pool Heating (Optional) Available upon request for $35 + tax per day (7-day minimum). For same-week requests, a $50 service activation fee applies. Heating runs daily from 8 AM to 8 PM, with temperatures subject to weather conditions. Cancellation Policy By booking this property, you agree to the cancellation policy listed on the booking site. A 5% processing fee applies to all cancellations (deducted from the amount already paid). Please note: Failure to complete the registration process (as outlined in the check-in requirements) will result in denial of access to the property and no refund will be issued. This will be considered a no-show. We highly recommend travel insurance for added peace of mind. ## Property amenities ### Pool/Spa - Communal pool - Private pool ### Internet - Available in the house: WiFi ### Parking and transportation - Car recommended - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Microwave - Oven - Refrigerator - Stovetop ### Bedrooms - 4 bedrooms - Bedsheets provided ### Bathroom - 3 bathrooms - Free toiletries - Hair dryer - Towels provided ### Living spaces - Living room ### Entertainment - TV ### Outdoor areas - Patio ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Ceiling fan - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near an outlet shopping mall ### Things to do - Arcade/game room - Gym - Water park - Birdwatching nearby - Ecotours nearby - Motor boating nearby - Wildlife walks nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Property located in a resort - Unit size: 2,102 square feet ## Similar properties ![Pool](https://images.trvl-media.com/lodging/23000000/22130000/22129400/22129393/fc276d16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gated Resort- Pool- Amenities- Close to Theme Parks Solana - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=22129393&PinnedHotelID=22129393&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/39000000/38730000/38724000/38723904/13645b1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful & Stylish Home with Pool & Spa Located Within a Gated Resort Solana - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 12 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=38723904&PinnedHotelID=38723904&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/49000000/48230000/48224900/48224849/d4f26d40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 5/4 Pool Home With THREE Master Suites In Coveted Windwood Bay Community Windwood Bay - Pool - Hot tub - Kitchen - Washer [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=48224849&PinnedHotelID=48224849&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/74000000/73790000/73780900/73780897/1b4062ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Private pool and game room near Disney!!! 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SPECIALS AVAILABLE Highlands Reserve - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 66 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=18762531&PinnedHotelID=18762531&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention A car is required for transportation to and from this property ### Property is also known as Brand New In Amazing Kissimmee Brand new Villa in Amazing Resort Kissimmee Brand new Villa in Amazing Resort Private vacation home 274455 ## About the area Kissimmee is home to this vacation home. Old Town and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney World® Resort and Disney's Animal Kingdom® Theme Park. Traveling with kids? Make time for Disney's Hollywood Studios®, or check out an event or a game at ESPN Wide World of Sports Complex. Be sure to check out the area's animals with activities such as game walks and birdwatching. [Visit our Kissimmee travel guide](https://www.expedia.ca/Kissimmee.dx7927) [View more Vacation homes in Orlando](https://www.expedia.ca/Orlando-Private-Vacation-Homes.d178294-aaPrivateVacationHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.30682%2C-81.64335&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NABcTqINdpfLj7MQCzp9vPtvuyw=) Kissimmee, FL ### What's nearby - Northeast Regional Park \- 4 min drive \- 2.7 km - Lake Davenport \- 4 min drive \- 2.8 km - Highland Reserve Golf Club \- 7 min drive \- 4.0 km - Surfari Water Park \- 8 min drive \- 7.9 km - Mystic Dunes Golf Club \- 10 min drive \- 10.4 km ### Getting around - Kissimmee Station - 33 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min drive ### Restaurants - ‪Dutch Bros Coffee - ‬6 min drive - ‪McDonald's - ‬6 min drive - ‪7-Eleven - ‬20 min walk - ‪Chick-Fil-A - ‬9 min drive - ‪Twistee Treat Berry Town - ‬6 min drive ## Frequently asked questions ### Is Brand new villa in amazing resort pet-friendly? ### How much is parking? ### What time is check-in at Brand new villa in amazing resort? ### What time is check-out at Brand new villa in amazing resort? ### Where is Brand new villa in amazing resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Brand new villa in amazing resort Reviews ## Reviews ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 33 8 - Good 10 6 - Okay 0 4 - Poor 2 2 - Terrible 2 ### 8.8 Cleanliness ### 8.6 Location ## Reviews ### 10/10 Excellent #### Jacob M. May 5, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Would stay again. Overall very pleased with the stay! The carpets didn’t appear to be vacuumed when we arrived but everything else was good and clean. Beds were very comfortable, and we enjoyed the privacy of the pool area. Will look for this property again in the future for vacation rental. ##### Jacob M. Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Lauren F. Apr 23, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Stay Enjoyed our stay! Felt like the place was well cleaned. ##### Lauren F. Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Karen G. Jul 23, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome property Thank you for an amazing stay. Everything was perfect. Communication was great, easy to check in and out. ##### Karen G. Stayed 10 nights in Jul 2024 ### 10/10 Excellent #### Bernie W., Kitchener, Ontario, Canada Feb 28, 2024 Liked: Cleanliness, communication, location, listing accuracy #### Very nice place Clean and comfy. Could maybe use a few more dishes and cutlery. The lazy river and splash pool are only a 5 minute walk away. Lots of fun ##### Bernie W. Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Michelle H. Dec 10, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Football trip We came down for my son’s football to play in Nationals and it was a great stay. House was clean and looked exactly how it did online. Codes were accurate and given with plenty of time for check in and location was close to a lot of stores and places to eat. We stayed for 9 nights and the check in and check out process was very easy and laid out in detail for us. ##### Michelle H. Stayed 9 nights in Dec 2023 ### 10/10 Excellent #### Heather m. Nov 27, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### A Disney Vacation Overall the property was well maintained. The house was clean and they provided us with some starter items in the bathroom and kitchen, as well as for laundry. I loved the layout of the house and all our basic necessities for day to day living was provided( dishes, pans and utensils, etc) My boys enjoyed the pool and the upstairs TV area. The home was close to grocery, shopping and the theme parks. The use of the coded gate was simple and I appreciated not having to keep track of a key to enter the home and instead using a code! We did have some rather loud neighbors all around us that revved engines, drove very quickly up and down the street at late night hours and some people celebrating until almost 5am, but that is beyond anyone's control. Parking was easy, until our new neighbors decided to take all the spots, but they moved a vehicle once we asked. All in all, it was a pleasant experience and I would stay again! ##### Heather m. Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Jacklyn A. Oct 17, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy This is our second time staying here. We absolutely love it here. Thank you for another great stay. ##### Jacklyn A. Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Laura B. Jun 5, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The house and pool were perfect for our family for our stay in Orlando! Great location for access to the Disney parks and other attractions. ##### Laura B. Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Abigail N. Nov 6, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great house super comfy and the cleanest was amazing It was great we enjoyed it ##### Abigail N. Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Jacklyn A. Jun 5, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Best stay We had the best time staying here and already checked for September when we got back from our trip, but it was booked. The only bad thing that happened was upon checking in late, we realized there was only 3 wash cloths for the 5 of us. My husband and daughter went to Walmart to buy some and also hand towels. We left them behind for other guests. My kids loved the pool and the Toy Story room. If your kids love Toy Story like my family, this is the best place to stay without the Disney price tag. ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/7e6ac189-913a-4cd0-80bc-3e2f667afd97-1749154792068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![My daughter working on her sock tan](https://a.travel-assets.com/ugc/hotel-reviews/301220cb-0263-43af-aa07-a1348120cf0c-1749154885968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e643a371-b9f6-4a29-9235-baed9109b45a-1749154885743.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacklyn A. Stayed 9 nights in Nov 2024 ### 10/10 Excellent #### Victor G. May 29, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very clean and beautiful Everything was espectacular I will stay here again for my next vacation ##### Victor G. Stayed 4 nights in May 2023 ### 10/10 Excellent #### Don M. Feb 22, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Place to Stay at This is such an amazing house. Glad we rented it. We had such an amazing time in Florida. ##### Don M. Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### Martha C. Apr 7, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacation fun! This location and property had everything we needed for a fabulous and relaxing family vacation! We were able to swim, cook meals, sleep comfortably and go to all of the Disney attractions so close by! This is our second time staying in this community and won’t be our last! ##### Martha C. Stayed 6 nights in Apr 2023 ### 10/10 Excellent #### Melissa D. Nov 2, 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Orlando family vacation The property was very spacious and very well furnished for our family. We loved having our own private pool, and the resort pool and amenities were awesome! We would definitely return! ##### Melissa D. Stayed 6 nights in Oct 2019 ### 10/10 Excellent #### Nicole G. May 1, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Long weekend The property is clean and a quick drive to all the Disney parks. It was a great landing space for 2 families with children participating in athletic events at Wide World of Sports. ##### Nicole G. Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### RHONDA M. Apr 19, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great resort and location to Disney parks We were very pleased with all aspects of the home. It was cleaned very well and had everything we needed to make meals in the home. We enjoyed the pool very much. It is bigger than your typical splash pool and it was also very clean. Communication was great during the booking process and we had no issues during our stay. A big thank you to our hosts! ##### RHONDA M. Stayed 7 nights in Apr 2023 ### 10/10 Excellent #### Tiffany D. Dec 21, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very nice I would definitely rent again. The host was very understanding and nice. The pictures are just like the house very clean and upkeep house. ##### Tiffany D. Stayed 7 nights in Dec 2022 ### 8/10 Good #### Allanzy S. Jul 8, 2023 Liked: Cleanliness, check-in, location, listing accuracy #### Thanks The stay was great! Could Of had more toilet paper, wash pods, etc. Deposit of 500 is way to high! It’s not told to you until after you book! Overall my family enjoyed the stay house was exactly as listed. ##### Allanzy S. Stayed 4 nights in Jul 2023 ### 8/10 Good #### Andrew K. Aug 12, 2021 Liked: Check-in, communication, location, listing accuracy #### Great layout, loved the amenities We loved the amenities. The house w open floor plan was perfect for what we needed. Good showers, comfy beds. The pool was pretty gross when we arrived (cleaned the day before we left which was too late for us to use it). The baseboards in the home were pretty nasty - they haven’t been cleaned in a long time. The kitchen is not well stocked if you are planning to cook there - only the minimum/ basics. ##### Andrew K. Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Jean-Luc B. Jan 24, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent Property - But VRBO offer Zero Customer Service The Property was excellent but beware of VRBO as they offer zero customer service. Even at the moment of writing this review, I am still struggling with the absence of any human support. They just want your money without offering any kind of support, and of course ...absolutely no phone number. After they get your money, they are hiding forever. ##### Jean-Luc B. Stayed 11 nights in Jan 2024 ### 4/10 Poor #### Deb U. Mar 5, 2025 Liked: Check-in Disliked: Cleanliness, communication, location, listing accuracy #### Tired & dirty The space and configuration is excellent, but this unit is in desperate need of a refresh. Baseboards are dirty. Bathmat actually had dirt in it. Rug in family room looked filthy--carpeting was stained and needs to be ripped up and replaced with hard surface flooring. The few washcloths provided need to be used for cleaning and car washing. Not enough hand towels. I called and emailed several times and while the employees were always exceedingly polite, I did not appreciate being told we would be getting more washcloths & towels each time. It never happened. The vertical blinds kept falling off. We tried to fix, but they just kept falling off. We never wanted to walk barefoot in the unit and were very happy to leave. We have always been happy with our vrbo rentals, but this was a bummer. ##### Deb U. Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Nicholas M. May 10, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Take pictures and get insurance First off, this property is absolutely perfect. I have zero complaints about the house or the pool area. The community clubhouse is really nice but the water is extremely dirty. A lot of bugs floating in water and the lazy river is absolutely disgusting with leaves and mulch floating in river. Only thing I would recommend is taking out the damage insurance. The property requires a $500 refundable deposit (even if you have insurance) which I thought was suspect and of course I was right. The back patio had nice patio set with matching chairs by the pool but there was one odd ball older loung chair. Well when my daughter (100lbs) sat on it she fell through obviously ripping A hole in the fabric. Upon inspection of the chair the seams were all stretched and dry rotted leaving the chair a completer hazard to sit on. I let the company know right away as it was our first day there and they responded quickly hoping my daughter was alright and wishing us well on the rest of our vacation. Upon checking out they let me know I would be charged $100 to replace their POS hazard of a chair. I guess it my fault for expecting different but now I’ll jump through hoops to get my money back through the insurance company’s. Take pictures as soon as you arrive. Other than that this place is and will be a really nice place to vacation at. ##### Nicholas M. Stayed 6 nights in May 2023 ### 8/10 Good #### Chelsey D J. Jun 5, 2023 Liked: Check-in, communication, location, listing accuracy #### Great Property with a few issues Overall, we had a great experience with this property. Check in was seamless, but there were some inconsistencies with how to get into the gate. They sent out super detailed instructions for how to access the gate with a code and a pass, but there was no mention that the passes they were sending were for a specific gate. It is possible that they could have mentioned it in one of the emails and I may have missed. We got in, so overall, it wasn't a huge deal. Accessing the property itself was super easy. One area where I do wish they would have paid more attention to was the level of cleanliness in the place. It was clean on the surface, but overall, the place could use a good deep clean. The walls, baseboards and carpets were dirty and the furniture really needed to be cleaned due to stains. Again, I get it with a rental property, stuff obviously gets used, but since we're literally paying for a cleaning fee, these are things that I pay attention to. Also, we could have used an extra roll of paper towels and extra rolls of toilet paper. I had to have some delivered because we went through them pretty fast and I could not find anymore on the property. Lastly, there was an incident with the refrigerator ice dispenser that I mentioned to them. Hopefully it will be fixed by the time a new family checks in. Again, overall, we enjoyed our stay. I basically lived in the pool for the three days we were there. It was the perfect temperature. ##### Chelsey D J. Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Julieta B. Feb 14, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excelente propiedad La casa es muy cómoda, muy bien equipada y el barrio en el que se encuentra es hermoso. Nuestra estancia fue excelente. Muy recomendable. ##### Julieta B. Stayed 8 nights in Jan 2023 ### 10/10 Excellent #### Jennifer S. Nov 22, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### This property was very clean, spacious, and stocked well. We enjoyed our stay. We had no complaints. Very spacious and clean. A nice private pool is available with an option to full access to the resort amenities. ##### Jennifer S. 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