Old Customs House Tours and Activities

The hotel is excellent. Nice clean rooms, v helpful staff. Shout out to liezl who was lovely. Just one issue, v rude and cheeky long dark haired server in pizza bar. Honestly, awful. It was so bad listening to her talk to people that it was laughable.

No air con so the weather had a big bearing on my overall experience but hotel was great overall.

A reasonable hotel. Room was clean and comfortable but I didn’t like the shipping container decor. Just opening the wardrobe made such a clang that it probably woke up people in the adjoining rooms. Lacked charging points for our devices. The safe didn’t work. No dressing gowns as advertised. One tea bag for two people for 2 nights, no milk and no kettle so had to use coffee machine that only produced lukewarm water. I didn’t have the energy to complain for what are only small things but they add up to a feeling that the hotel isn’t well maintained. Food in restaurant was OK but nothing special.