Océan Vacation Packages

The hotel was nice in general The location is convenient to go by feet to the medina or to the mosque. The staff in kind. The only bad thing I asked for an iron and they didn't have one.

The hotel is fairly new, our king bed was huge and sheets clean. They gave us nice towels. The breakfast was yummy and it’s near the ocean.

If you look for a peaceful, quite and gorgeous place this is the one

I am writing the worst review I have ever written due to the unacceptable conditions and poor service we experienced throughout our stay. Upon arrival, our room had not been serviced and was dirty, creating an extremely disappointing first impression. There was no internet access in our room, and the room telephone was not working, forcing us to walk across the hotel every time we needed assistance, only to receive little or no response from the unprofessional reception staff. The hotel was operating at full capacity, as confirmed by the manager, resulting in overcrowded dining areas where it was difficult to find seating, and food items frequently ran out before they could be replenished. In addition, we had to repeatedly request clean towels several times a day without success, and despite reporting a clogged bathroom drain, the problem was never fixed during our stay. These issues significantly affected our comfort and enjoyment of the vacation and fell well below the standard of accommodation and service that was advertised and paid for. Given the extent of these failures and the hotel's inability to resolve them despite repeated complaints, I believe 0/10 is what this hotel deserves.