Forfaits vacances – Nord-Ouest de Peoria

« Hotel appeared in disrepair, almost like it was a renovation project. Pool was broken, boxes scattered all over…. »

« The furniture in the rooms and lobby was torn and stained. Bathtub stoppers were disabled and not able to bathe the children. Staff was not offer any solutions just stating under new management and renovation staff was very dismissive to the customer concerns. Observed staff do the same to other customers. I encouraged customer to write a complaint. Staff would not provide information to corporate. We came for the 4th of July our best ti.e was being away from the hotel. »

« meme pas bonjour l employee demande le passeport ce qui est normal mais demande en plus une piece d i dentite supplemantaire. anormal on lui demande une chambre en hauteur elle nous repond que c est 10 dollars en plus que ns avons refuse de payer et le pire si vs etes placer vers l autoroute vs ne dormez pas de la nuit tellement bruyant. et j oubliais. odeurs de cigarette dans les chambres et dans le hall sinon la chambre est grande dommage »

« We love this property. It is always well maintained and trustworthy employees. The food is great and the service is wonderful. »

« Nice location and affordable »

« Rooms were not sound proof. »

« Breakfast wasn’t until 6:30.. I had to be at work at that time »

« Stayed there for the top gun softball tournament. The hotel was close to the fields and convenient location for other amenities. Had an issue with our air conditioner and they quickly got us into a new room. »