Title: The Freshwater - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # The Freshwater Ski apartment in Kutchan with free parking ![Balcony view](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/0d805871.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 Bedroom Penthouse Residence | Living area](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/f459f503.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/63fac365.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV, DVD player](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/ba46c838.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/dac74eef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies A short walk from Niseko Mountain Resort Grand Hirafu, The Freshwater provides amenities like dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this apartment offering ski passes, ski equipment rentals, and ski lessons. Guests can connect to free in-room WiFi. 8.6 Excellent ## Popular amenities - Parking available - Laundry - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Superior Studio](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/a53daaa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Separate sitting area Heating Kitchenette Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Twin Bed OR 1 King Bed ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/0a777019.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Suite ### Highlights Separate dining area Separate sitting area Fireplace Heating Kitchen Refrigerator Dining table Dishwasher - 721 sq ft - 1 bedroom - Sleeps 4 - 1 Twin Bed OR 1 King Bed ![2 bedrooms, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/e672f488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite ### Highlights Separate dining area Separate sitting area Fireplace Heating Kitchen Refrigerator Dining table Dishwasher - 818 sq ft - 2 bedrooms - Sleeps 6 - 2 Twin Beds OR 2 King Beds ![Balcony view](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/0d805871.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Penthouse Suite ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Heating Kitchen Refrigerator Dining table - 915 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 2 Twin Beds OR 2 King Beds ![2 Bedroom Penthouse Residence](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/091e3fb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Penthouse Residence ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Heating Kitchen Refrigerator Dining table - 915 sq ft - 2 bedrooms - Sleeps 6 - 2 Twin Beds OR 2 King Beds ![Balcony view](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/0d805871.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Penthouse Suite ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Heating Kitchen Refrigerator Dining table - 1184 sq ft - 3 bedrooms - Mountain view - Sleeps 8 - 3 Twin Beds OR 3 King Beds ![3 Bedroom Penthouse Residence | In-room dining](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/17cda9ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Penthouse Residence ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Heating Kitchen Refrigerator Dining table - 1475 sq ft - 3 bedrooms - Mountain view - Sleeps 8 - 3 Twin Beds OR 3 King Beds ## You may also like Ad ![4 Bedroom Yotei Penthouse Residence | Living area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/47000000/46970000/46965200/46965120/ec737ed7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Intuition Kutchan - Hot tub - Parking included - Free WiFi - Restaurant 9.2 Wonderful 15 reviews CA $271 CA $308 total Nov 9 - Nov 10 [](https://www.expedia.ca/Niseko-Hotels-Intuition.h46965120.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6126709&destination=Kutchan&destType=MARKET&latLong=42.898872,140.737534&searchId=864c895a-7ee0-462c-852c-bdb2abc50da9&top_cur=CAD) Ad ![Comfort Villa, Mountain View](https://images.trvl-media.com/lodging/118000000/117440000/117435000/117434901/5cbf4f31.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Minn house Niseko Hirafu Kutchan - Kitchen - Parking included - Free WiFi - Air conditioning 8.0 Very good 1 review CA $176 CA $197 total Nov 14 - Nov 15 [](https://www.expedia.ca/Kutchan-Hotels-Minn-House-Niseko-Hirafu.h117434901.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=6126709&destination=Kutchan&destType=MARKET&latLong=42.898872,140.737534&searchId=864c895a-7ee0-462c-852c-bdb2abc50da9&top_cur=CAD) Ad ![3 Bedroom Yotei Panorama Penthouse Suite | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9850000/9848400/9848363/aca6f7c2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Vale Niseko Kutchan - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 71 reviews CA $302 CA $379 total Nov 12 - Nov 13 [](https://www.expedia.ca/Niseko-Hotels-The-Vale-Niseko.h9848363.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=6126709&destination=Kutchan&destType=MARKET&latLong=42.898872,140.737534&searchId=864c895a-7ee0-462c-852c-bdb2abc50da9&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15780000/15775900/15775833/8f9b264d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Always Niseko Kutchan - Parking included - Free WiFi - Restaurant - Breakfast available 8.4 Very good 230 reviews CA $78 CA $99 total Nov 18 - Nov 19 [](https://www.expedia.ca/Niseko-Hotels-Always-Niseko.h15775833.Hotel-Information?chkin=2025-11-18&chkout=2025-11-19&rm1=a2®ionId=6126709&destination=Kutchan&destType=MARKET&latLong=42.898872,140.737534&searchId=864c895a-7ee0-462c-852c-bdb2abc50da9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-The-Freshwater.h15003947.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-The-Freshwater.h15003947.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.86005%2C140.70665&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bqWz-UNwmeaawSDv4tud7ZbT6hk=) 165-19, Yamada, Abuta, Kutchan, Hokkaido, 044-0081 #### What's nearby - Niseko Mountain Resort Grand Hirafu - 6 min walk - 0.6 km - Niseko Takahashi Dairy Farm - 8 min drive - 6.5 km - Kutchancho Asahigaoka Ski Area - 10 min drive - 7.5 km - Niseko Annupuri Gondola - 14 min drive - 11.8 km - White Isle Niseko Snowmobile Park - 18 min drive - 15.8 km #### Getting around - Kutchan Station - 8 min drive - New Chitose Intl. Airport (CTS) - 117 min drive #### Restaurants - ‪AFURI ramen + dumpling - ‬2 min walk - ‪Méli Mélo -Yuki No Koe- - ‬2 min walk - ‪Tamashii - ‬2 min walk - ‪しゃぶしゃぶ森 - ‬1 min walk - ‪Kanon - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### The Freshwater Ski apartment in Kutchan with free parking Hit the slopes and relax with The Freshwater's amenities, including ski storage, ski passes, and free self parking. Each apartment has 2 bedrooms and offers free WiFi and a DVD player. Guests can appreciate conveniences like a sitting area and a refrigerator, and other amenities include a microwave and a flat-screen TV. Limited housekeeping is available. The Freshwater offers 33 accommodations with DVD players and rice cookers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kutchan apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Studio King Bed](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/w4561h3442x39y6-1f2fb3cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chatrium Niseko Kutchan - Kitchen - Parking included - Free WiFi - Restaurant 9.2 Wonderful 160 reviews CA $158 CA $178 total Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=54178123&PinnedHotelID=54178123&HadPinnedHotel=true®ionId=-1&adults=2) ![Deep soaking bathtub](https://images.trvl-media.com/lodging/16000000/15230000/15222800/15222791/d2b4459b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Setsumon Kutchan - Parking included - Free WiFi - Laundry - Parking available 8.8 Excellent 24 reviews CA $224 CA $276 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=15222791&PinnedHotelID=15222791&HadPinnedHotel=true®ionId=-1&adults=2) ![3 Bedroom Yotei Panorama Penthouse Suite](https://images.trvl-media.com/lodging/25000000/24190000/24181200/24181138/43849ad4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Maples Niseko Kutchan - 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Free WiFi - Restaurant - Breakfast available - Laundry 8.8 Excellent 267 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=58975020&PinnedHotelID=58975020&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/97000000/96991300/96991274/38f82379.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MUWA NISEKO Kutchan - Breakfast included - Spa - Free WiFi - Restaurant 9.4 Exceptional 65 reviews CA $251 CA $285 total Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=96991274&PinnedHotelID=96991274&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room (Deluxe Family View)](https://images.trvl-media.com/lodging/102000000/101160000/101152400/101152306/a39a7f51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nikko Style Niseko HANAZONO Kutchan - Parking included - Free WiFi - Restaurant - Gym 9.0 Wonderful 100 reviews CA $126 CA $162 total Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=101152306&PinnedHotelID=101152306&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 2 Bedrooms](https://images.trvl-media.com/lodging/17000000/16090000/16089400/16089311/4fdb4b21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Niseko Landmark View Kutchan - Kitchen - Washer - Dryer - Free WiFi 9.4 Exceptional 30 reviews CA $232 CA $288 total Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=16089311&PinnedHotelID=16089311&HadPinnedHotel=true®ionId=-1&adults=2) ![Youtei Tracks Condo 3 Bedrooms Penthouse](https://images.trvl-media.com/lodging/28000000/27730000/27725100/27725077/9ef0b23b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Niseko Central Condominiums Kutchan - Free WiFi - Laundry - Parking available - Soundproof rooms 9.2 Wonderful 35 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=27725077&PinnedHotelID=27725077&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Ski - Downhill skiing nearby - Ski equipment rentals - Ski lessons - Ski passes - Ski storage ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free secured, uncovered self parking on site - Limited onsite parking (max 2 spaces per unit) ### Family friendly - Babysitting (surcharge) - Children stay free (see details) ### Food and drink - Cookware, dishware, and utensils - Microwave - Oven - Refrigerator - Rice cooker - Stovetop - Toaster ### Bedrooms - 2 bedrooms ### Bathroom - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Towels provided ### Living spaces - Separate sitting area ### Entertainment - DVD player - Flat-screen TV ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Desk ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Concierge services - Housekeeping (limited availability) - Iron/ironing board - Luggage storage - Phone ### Things to do - Ski equipment rentals - Ski lessons - Ski passes - Ski storage ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Fire extinguisher ### General - 33 units - 5 floors - Built in 2008 ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District\] Guests must contact the property in advance for check-in instructions; access will be through a private entrance If you arrive at the property after hours, you'll need to check in at an alternate location: \[Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District, Hokkaido 044-0078, Japan\] To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation The listed optional crib/infant bed fee applies every 4 days. Guests may be required to change rooms during their stay. Room upgrades are subject to availability. ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for JPY 7000.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - An effective city/local tax rate of 2.00 percent will be charged We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: JPY 7000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher and a security system This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Freshwater Hotel Kutchan Freshwater Kutchan Freshwater Apartment Kutchan The Freshwater Kutchan The Freshwater Apartment The Freshwater Apartment Kutchan ## Frequently asked questions ### Is The Freshwater pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Freshwater? > Self parking is free at this property. ### What time is check-in at The Freshwater? > Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at The Freshwater? > Check-out is at 10 AM. ### Where is The Freshwater located? > Conveniently located near the ski slopes, this Kutchan apartment building is within 2 mi (3 km) of Niseko Mountain Resort Grand Hirafu, Annupuri, and Niseko-Shakotan-Otarukaigan Quasi-National Park. Noasc and Shikotsu-Toya National Park are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Freshwater Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 19 8 - Good 9 6 - Okay 2 4 - Poor 1 2 - Terrible 2 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 8.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### MIZUKI Feb 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 何度も泊まっています！ 快適な施設です！ 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです！ ##### MIZUKI Stayed 3 nights in Feb 2025 ### 8/10 Good #### Mizuki Feb 17, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 洗濯機もありよかった！ ##### Mizuki Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Keith Dec 19, 2023 Liked: Cleanliness, room comfort, communication #### Best Value in Town This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town. ##### Keith Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Tayah Feb 4, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times. ##### Tayah Stayed 7 nights in Jan 2023 ### 6/10 Okay #### YATO Nov 7, 2021 Liked: Cleanliness, communication ウォシュレットと湯船が有れば最高でした。 ##### YATO Stayed 8 nights in Oct 2021 ### 4/10 Poor #### Alicia Feb 26, 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street. ##### Alicia Stayed 3 nights in Feb 2020 ### 6/10 Okay #### Kent Feb 9, 2020 Liked: Staff & service, property conditions & facilities Good location, very small rooms for price, rooms are a lot smaller than photos appear ##### Kent Stayed 6 nights in Feb 2020 ### 8/10 Good #### JC Jan 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor. ##### JC Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent and cozy apartment with well-equipped kitchen. Staff are so nice. Just next to the main road in Girafu. 2-minute-walk to ski shuttle bus stop and 5-minute-walk to convenient shop. It is so convenient that many restaurants and shops nearby. We didn’t drive this time and we took ski bus from CTS airport. The Freshwater provided compliment shuttle from & to Girafu welcome centre on arrival and departure date. We will stay here again when we go to Niseko next time. 👍 ##### Verified traveller Stayed 4 nights in Dec 2019 ### 2/10 Terrible #### kazu, 神奈川 Aug 1, 2019 Disliked: Amenities 6人で利用は無理があるのに、6人で利用できると書いてあり、２人ソファで寝ました。それなのに、２人の追加料金が２万も取られて、ホテルマネージャーに抗議しましたが、訳のわからない返答で、本当に嫌な思いをしました。 ##### kazu Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller Mar 20, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly. ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Feb 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern apartment that is very close to everything. ##### Verified traveller Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very friendly staff. Even though our buss was 30 minutes late there was someone waiting to drive us to the apartment. ##### Verified traveller Stayed 8 nights in Feb 2019 ### 10/10 Excellent #### Jinsoo Feb 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was big enough to stay for three people with very clean condition. Location is amazing probably best ever location if you have plan to ride gondola mostly. ##### Jinsoo Stayed 5 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Feb 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean. Easy to locate. Staff was helpful from before arrival till we depart. Wonderful experience! ##### Verified traveller Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Feb 3, 2019 Liked: Cleanliness, property conditions & facilities Excellent location to lifts, restaurants, and shops ##### Verified traveller Stayed 8 nights in Jan 2019 ### 10/10 Excellent #### ryoko, yokohama,japan Jan 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities レセプションなどでスタッに遭遇すると（特に男性スタッフ）食事のことから日々の送迎のことまで隅々まで気にかけてくださり、できる限りのことをしてくださいます。私の下手な英語にも一生懸命答えてくださって大変素敵な滞在となりました。 ##### ryoko Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### James Jan 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Freshwater Great option in Hirafu ##### James Stayed 2 nights in Dec 2018 ### 8/10 Good #### Verified traveller Apr 11, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service We stayed in the Freshwater and there was no one at the reception to offer assistance the whole time during our stay. The apartment is nice and the location is very convenient. ##### Verified traveller Stayed 2 nights in Apr 2018 ### 8/10 Good #### Verified traveller Mar 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, great staff and an overall great lodging experience. Only wish there was a hot tub or sauna on the premises. ##### Verified traveller Stayed 3 nights in Feb 2018 ### 10/10 Excellent #### Stephen Mar 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic convienient location and very comfy !! Spacious comfortable accomodation in a great location only a few minutes walk to the family chair, bars restaurants, massage, hire shops etc. Would definately consider again. ##### Stephen Stayed 5 nights in Feb 2018 ### 10/10 Excellent #### Annika, USA/Sweden Feb 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A hotel close to everything Maybe not a ski in and ski out hotel but with the shuttel bus it is not a problem and it is walking distance to everything anyway. ##### Annika Stayed 7 nights in Feb 2018 ### 8/10 Good #### Tom, Australia Feb 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice functional room close to everything We had the studio room with little kitchen, nice and clean and a very comfy bed. It’s was really close to the slopes and main intersection, the only downside was the adjoining room is really close and you can hear the neighbors talking, we had to tell them to be quite one night. Aside from that it was great ##### Tom Stayed 5 nights in Feb 2018 ### 10/10 Excellent #### Steve, Brisbane, Queensland, Australia Feb 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are fantastic, nothing was an issue, Very comfortable bed, great location, I highly recommend Freshwater to stay in Niseko. ##### Steve ### 8/10 Good #### Sara, Jackson Hole, WY Feb 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great cozy place but doors are thin We had an excellent stay at The Freshwater, however our neighbors were VERY loud and could hear everything from their apartment. We stayed in a studio right next to an apartment (they have the same entrance which was kind of strange) and the doors were paper-thin. Be prepared to turn on a sound machine if you stay here. On a positive note, the staff however was very friendly and helped us with everything from rides to the ski resort, dinner recommendations, and onsen suggestions. They even brought us a humidifier! ##### Sara ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)