Find Hotels by Independent in New Preston

"Always an enjoyable experience !! Safe area .. very welcoming staff and friendly !!"

"Breakfast was very good"

"Room was lovely and very spacious. Bed was very comfortable. Very friendly staff. We would stay here again. "

"The breakfast was very good. Hot, real eggs and bacon, potatoes, choices of breads and cereals/oatmeal. No fruit to speak of. The staff was all very professional and friendly. However, the hotel condition was subpar. The elevator was filthy, debris all over the floor and scuff marks on the walls. The stairwell reminded me of a parking garage stairwell. The hallway needed vacuuming. The room was clean enough, but our toilet seat was loose, the floors are tile, no rugs. So overall, a clean enough place to sleep and a good breakfast, but definitely needs some updating and maintenance."

"Parking lot was well lit, rooms were clean."

"Very worn badly. ONE step from POOR. Parking vacant. No hot water in sink ot shower. Keys worked half the time. SHOULD NOT HAVE BEEN RENTED "

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."

"I wish the restaurant were open 7 days a week. I think it is closed on Mondays and Tuesdays. Our room was clean, just needing a little updating. We've been staying at Wyndham for 16 years and have seen a decline. The food is excellent. Overall, I do recommend it. "

"No spa"