Hotel des Arts

Property class: 3

Choose dates to view prices

A playground, dry cleaning/laundry services, and conference space are just a few of the amenities provided at Hotel des Arts. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double or Twin Room

A modern hotel room with two beds, a bright window with sheer curtains, and a small orange table.

Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room

A hotel room with a bed, bedside table with lamp, desk with chair, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

A modern hotel room with a bed, a sofa, a small table with a vase of flowers, and a dining table.

Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Balcony

A hotel room with a bed, a desk, a chair, a table, and a balcony with a view of buildings.

Double Room, Balcony

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Twin Bed

A hotel room with a bed, a bedside table, a mirror, a door, and a hallway.

Economy Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

A hotel room with a bed, a desk with a laptop, a chair, a television mounted on the wall, and a window with curtains.

Family Room

9.4 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, Non Smoking

A bedroom with a bed, bedside tables, a desk, and a skylight.

Standard Double or Twin Room, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Vieille Ville (Old Town), a neighborhood in Neuchatel, Hotel des Arts is near a metro station and near a boardwalk/promenade. Chasseral Nature Park and Doubs Nature Park reflect the area's natural beauty and area attractions include Place Pury and Botantical Garden. Tobbogan Géant and Bois du Petit-Chateau Zoo are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Neuchatel travel guide
Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000

What's nearby

  • A modern bridge over calm water under a cloudy sky.
    Lac de Neuchatel
    3 min walk - 0.3 km
  • A historic town with a prominent castle overlooking a river.
    Chateau de Neuchâtel
    11 min walk - 1.0 km
  • Casino Neuchatel
    2 min walk - 0.2 km
  • Theatre du Passage
    6 min walk - 0.6 km
  • Place Pury
    9 min walk - 0.8 km

Getting around

  • Neuchatel (QNC-Neuchatel Train Station)
    7 min walk
  • Geneva International Airport (GVA)
    73 min drive

Restaurants

  • Brasserie B'art
    2 min walk
  • Les Brasseurs
    7 min walk
  • Le Bouchon
    5 min walk
  • Le Quai
    6 min walk
  • Waves Sky Lounge Bar
    4 min walk

About this property

Hotel des Arts

  • Hotel located in Vieille Ville (Old Town)
  • Consider a stay at Hotel des Arts and take advantage of a playground, dry cleaning/laundry services, and conference space. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), a vending machine, and a computer station
    • Multilingual staff, a banquet hall, and free newspapers
    • A front-desk safe, smoke-free premises, and 1 meeting room
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Hotel des Arts feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and espresso makers.
  • Extra conveniences in all rooms include:
    • Heating and portable fans
    • Bathrooms with showers and hair dryers
    • 40-cm flat-screen TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and desks

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Frequently asked questions

Is Hotel des Arts pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel des Arts?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel des Arts on Oct 25, 2026 start from CA $242, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel des Arts?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Hotel des Arts?

Check-out is at noon.

Where is Hotel des Arts located?

Located in Vieille Ville (Old Town), this hotel is steps from Casino Neuchatel and Musée d’Art et d’Histoire. Lac de Neuchatel and Trans Swiss Trail are also within 10 minutes. Neuchatel (QNC-Neuchatel Train Station) is 7 minutes by foot and Neuchâtel Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel des Arts Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 291 out of 649 reviews
Rating 8 - Good. 272 out of 649 reviews
Rating 6 - Okay. 67 out of 649 reviews
Rating 4 - Poor. 14 out of 649 reviews
Rating 2 - Terrible. 5 out of 649 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a quick overnight trip and nice staff.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind people working there, good hotel, great location.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, very good accommodations and affordable price. Strongly recommend!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Clean facilities, close to dining, etc.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, nice view from my balcony and the staffs were really friendly and helpful! Location is good too, short 10mins walk to city centre and walkable to places of interest. Love the beer at the bar next to the hotel. Strongly recommended!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, walking proximity to everything.

Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the lake and University. Kind and accommodating staff.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay here. From first stepping through the front door, the staff were very friendly and welcoming. The lovely light filled room was very spacious, clean and comfortable. The shower was wonderful and spacious. The hotel is perfectly located just near the funicular down the hill from the station. Making it very easy to access. It is near the boat harbour for ferries, the museum and a quick and easy walk to the old town. I regret that I only had one night here. I would definitely recommend it.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good option. Clean room. Very quiet.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent choice close to the city centre

Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was clean
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Stayed 3 nights in May 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice, convenient place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.
Stayed 2 nights in Jul 2025