Title: Muthu Sovereign Suites & Spa, Limuru Road, Nairobi - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Muthu Sovereign Suites & Spa, Limuru Road, Nairobi Luxury hotel with a sauna and spa services ## Photo gallery for Muthu Sovereign Suites & Spa, Limuru Road, Nairobi ![Outdoor pool - Muthu Sovereign Suites & Spa, Limuru Road, Nairobi (Limuru)](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/4d9777b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Muthu Sovereign Suites & Spa, Limuru Road, Nairobi (Limuru)](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/de2eba56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Muthu Sovereign Suites & Spa, Limuru Road, Nairobi (Limuru)](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/8e06f6bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard Room | Terrace/patio - Muthu Sovereign Suites & Spa, Limuru Road, Nairobi (Limuru)](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/6c386b5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Muthu Sovereign Suites & Spa, Limuru Road, Nairobi (Limuru)](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/20db0aa0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Muthu Sovereign Suites & Spa offers peaceful lake views and garden surroundings. Guests can spend time at the outdoor pool, book a rejuvenating massage, or enjoy coffee at the café. The Main Restaurant earns praise from visitors for its international cuisine. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Hot tub - Pool - Bar - Spa - Breakfast available - Room service VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=4680505&PinnedHotelID=4680505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=4680505&PinnedHotelID=4680505&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=4680505&PinnedHotelID=4680505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=4680505&PinnedHotelID=4680505&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4680505&PinnedHotelID=4680505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4680505&PinnedHotelID=4680505&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4680505&PinnedHotelID=4680505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4680505&PinnedHotelID=4680505&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Presidential Suite ![32-inch flat-screen TV with cable channels, TV, first-run movies](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/4ab54186.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Soundproofed Individually furnished Flat-screen TV Pillow menu Renovated in 2016 Premium bedding Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 2 - 1 Twin Bed ### View all photos for Penthouse ![32-inch flat-screen TV with cable channels, TV, first-run movies](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/131f2842.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse ### Highlights Soundproofed Individually furnished Flat-screen TV Pillow menu Renovated in 2016 Premium bedding Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite ![Premium bedding, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/46959060.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Individually furnished Flat-screen TV Pillow menu Renovated in 2016 Premium bedding Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Suite ![Premium bedding, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/825c4661.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Soundproofed Individually furnished Flat-screen TV Pillow menu Renovated in 2016 Premium bedding Blackout drapes/curtains Private bathroom - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### View all photos for Courtyard Room ![Premium bedding, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/3a7a9c73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Courtyard Room ### Highlights Soundproofed Individually furnished Flat-screen TV Pillow menu Renovated in 2016 Premium bedding Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Room ![Premium bedding, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/5000000/4690000/4680600/4680505/3a7a9c73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Soundproofed Individually furnished Flat-screen TV Pillow menu Renovated in 2016 Premium bedding Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22420000/22412900/22412850/5dea9577.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Sovereign-Suites.h4680505.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Sovereign-Suites.h4680505.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.16929%2C36.69953&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-Xkt6SO_O_1K9ETQqO0QhLMtNGI=) Plot No. 166/5 - Limuru Road, Redhill Kiambu, Limuru, 00101 #### What's nearby - Village Market \- 18 min drive \- 16.2 km - United Nations Office at Nairobi \- 20 min drive \- 17.3 km - Thika Road Mall \- 29 min drive \- 28.3 km - Nairobi National Park \- 33 min drive \- 30.2 km - Giraffe Centre \- 40 min drive \- 41.4 km #### Getting around - Syokimau SGR Railway Station - 38 min drive - Nairobi (WIL-Wilson) - 51 min drive #### Restaurants - ‪Fig And Olive - ‬8 min drive - ‪Muna Tree - ‬13 min drive - ‪Como - Steph The Chef - ‬16 min drive - ‪Anza - ‬11 min drive - ‪Camellia Gardens - ‬25 min drive ## About this property ### Muthu Sovereign Suites & Spa, Limuru Road, Nairobi Luxury hotel by the lake, remodeled in 2016 Consider a stay at Muthu Sovereign Suites & Spa, Limuru Road, Nairobi and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in - Luggage storage, a banquet hall, and meeting rooms Room features All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like first-run movies and pillow menus. More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 32-inch flat-screen TVs with cable channels and first-run movies - Coffee/tea makers, daily housekeeping, and phones ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/55000000/54220000/54218500/54218463/31aee3d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brackenhurst Conference and Retreat Centre Limuru - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=54218463&PinnedHotelID=54218463&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch served; local and international cuisine, pool views ](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/0363e173.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cloud Hotel & Suites Parklands - Pool - Hot tub - Parking included - Free WiFi 7.2 Good 107 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/119000000/118670000/118667500/118667462/96eba653.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Upperhill View Palace Apartment Upper Hill - 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Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=114466029&PinnedHotelID=114466029&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/120000000/119340000/119335200/119335148/17ae8fb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thayu Farm Hotel Limuru - Breakfast included - Parking included - Free WiFi - Restaurant CA $391 CA $465 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=119335148&PinnedHotelID=119335148&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/119000000/118500000/118491900/118491807/10f2b222.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Olsupat Lodge Kenya Ongata Rongai - Kids pool - Parking included - Free WiFi - Breakfast available 8.0 Very good 1 review CA $63 CA $75 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=118491807&PinnedHotelID=118491807&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily full breakfast available 6:30 AM to 10:00 AM for a fee: KES 2,000 for adults and KES 1,000 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Hot tub - Outdoor pool - Sauna - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - On a lake - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk (43 inches high) ### More - 2 floors - Banquet hall - Built in 2002 - Fireplace in lobby - Renovated entire property - 2016 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels - First-run movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Express check-in available ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KES 5000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately KES 2000 for adults and KES 1000 for children - Airport shuttle fee: KES 5000 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: KES 3000 (one-way), (from 5 to 12 years old) - Rollaway bed fee: KES 5000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Sovereign Suites Sovereign Suites Hotel Sovereign Suites Hotel Nairobi Sovereign Suites Nairobi Sovereign Suites Hotel Limuru Sovereign Suites Limuru ## Frequently asked questions ### Does Muthu Sovereign Suites & Spa, Limuru Road, Nairobi have a pool? ### How much does it cost to stay at Muthu Sovereign Suites & Spa, Limuru Road, Nairobi? ### Is Muthu Sovereign Suites & Spa, Limuru Road, Nairobi pet-friendly? ### How much is parking? ### What time is check-in at Muthu Sovereign Suites & Spa, Limuru Road, Nairobi? ### What time is check-out at Muthu Sovereign Suites & Spa, Limuru Road, Nairobi? ### Does Muthu Sovereign Suites & Spa, Limuru Road, Nairobi provide a shuttle to the airport? ### Where is Muthu Sovereign Suites & Spa, Limuru Road, Nairobi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Muthu Sovereign Suites & Spa, Limuru Road, Nairobi Reviews ## Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 31 8 - Good 16 6 - Okay 5 4 - Poor 3 2 - Terrible 3 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 6.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Warda Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a wonderful stay, the staff were welcoming, attentive, and professional. The room was clean and comfortable, and the overall ambiance was peaceful. We especially appreciated the small details and hospitality that made our visit special. Would happily return and recommend to others. ##### Warda Stayed 1 night in Oct 2025 ### 8/10 Good #### Keith Jan 15, 2025 Liked: Cleanliness Beautiful site and classic older luxury home. The utilities should be upgraded, this includes power and plumbing. Steam room was great. ##### Keith Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Vikas Aug 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay, if you want to stay north of Nairobi. Place has a unique colonial character, service is more reflective of times gone by. Food was great and well priced. Property is geared towards big events hosting so felt empty on many days and then suddenly full. Overall enjoyed it as a great sleeping pad for our north of Nairobi trips like hells gate national park, ziplining and ol pejete trips. Grounds were pretty, so you can enjoy a day or two in the property itself. ##### Vikas Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Nique Mar 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended A great place for a couple of days staycation. The personell was amazing. Fantastic food, specially the breakfast. An old mansion turned in to a hotel as I understand. It is not super modern and has a bit of wear and tear but for me it is part of the charm. Very calm surroundings. Maybe not for the traveller that is looking for an action filled adventure. For me, that wanted a couple of lazy days, away from "it all", this was perfect. ![](https://a.travel-assets.com/ugc/hotel-reviews/020752710C774B6B85272F152CCAC6DB2EC831E11710954838180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06D24C306CA736D8827654443AED79D544B6B9DF1710954864334.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/263437B64CC29BF4C76AE0F3199C54063AC94BB51710954892020.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/009B36158B74FC741B1504D3999238504E84F3E31710954908082.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nique Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Andrew May 3, 2022 It’s ok ##### Andrew Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Reza Aug 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a magical place. Old mansion turned to a boutique hotel. The staff including the manager Mr. Peterson are wonderful and friendly. The property is stunning and the rooms are extremely large. Great place to stay if you are on your way to Masai Mara. ##### Reza Stayed 1 night in Aug 2019 ### 10/10 Excellent #### David, Scotland Aug 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service was excellent and the staff very friendly, the food was also very good. ##### David Stayed 10 nights in Aug 2018 ### 8/10 Good #### Raj Nov 26, 2017 Liked: Cleanliness, staff & service #### Sovereign Stay Hotel is a nice secluded area - ideal for a getaway weekend. Hotel needs brucing up bit dated and certainly could do with better lighting and hit water system. ##### Raj Stayed 1 night in Nov 2017 ### 6/10 Okay #### Storrim, Eng Feb 25, 2017 Liked: Staff & service Disliked: Cleanliness #### Not as good as before Last year 2016 it was outstanding, beautifully clean, this year the shower didnt work, water was dirty, curtains in our room were torn here and there. I can only describe as grubby :-(, really disappointing. 2016 it was pristine and the manager had an eye for detail and it showed. However the staff are wonderful, helpful kind and genuine, they make the hotel what it is. It needs a good tidy up. ##### Storrim ### 6/10 Okay #### Verified traveller Sep 8, 2016 Disliked: Staff & service, room comfort #### Nice hotel building/ poorly trained staff. Great building, poor service at front desk ( rude , non engaged front desk) . Very far from the city thus not easy to access. Breakfast takes long ( 50 minutes) time to prepare. ##### Verified traveller ### 10/10 Excellent #### rex, Manorville, NY 11949 Aug 13, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a gem This was a gorgeous private mansion which was converted to a extremely comfortable suites. The square footage of a presidential suite must have exceeded >2,000\. The staff are extremely friendly. With a very reasonable price, plus free breakfast from it's own restaurant, this is one of the "best buy." The location is a bit far from downtown Nairobi(20 min taxi drive), in the middle of nowhere. Therefore, there is no worry about terrorist attack. ##### rex ### 10/10 Excellent #### far away, london Jul 12, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### best hotel in near nairobi excellent ##### far away ### 10/10 Excellent #### Peter, Saskatoon, Canada Feb 28, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice Big rooms. Great bathrooms. Nice furnishings. Good meals. Nice chef. Pleasant and helpful hotel staff. Location is away from the city so it is a good place to get away and relax. The weather can be a bit cool though. It would be better if the gym was accessible for 24hrs (its open from 7am to 6pm) ##### Peter ### 8/10 Good #### Verner, Copenhagen Jan 31, 2015 Liked: Cleanliness, staff & service, room comfort #### Sovereign service, sporadic internet Staff at Sovereign Suites are friendly and helpful with requests. Rooms are spacious and have beautiful wooden panels. Internet access is somewhat sporadic and staff needed reminded every time a power cut had caused the wireless to be restarted. Nice terasse and good choice at friendly restaurant. ##### Verner ### 6/10 Okay #### Heli, Helsinki Jan 25, 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Unique hotel, service not on the same level yet Somehow strange visit: hotel building is very beautiful but it was quite empty so it made our feeling quite creepy. Also the personnel tried to be polite bud they are not quite there yet. ##### Heli ### 10/10 Excellent #### joyce, USA Jan 17, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### INCREDIBLE IN EVERY WAY!!!! WILL RETURN! FABULOUS!! Faith and Janet at the front desk were graciously accommodating! BEAUTIFUL FACILITIES/GROUNDS/ACCOMODATIONS!! Chef Kinsay was Amazing! Our stay couldn't have been better !!! ##### joyce ### 10/10 Excellent #### Verified traveller Jan 14, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grossartiges Hotel etwas ausserhalb von Nairobi Eines der schönsten Hotels in dem wir je waren. Es ist in sehr guten Zustand und die Zimmer sind sehr gross! Das Personal ist extrem aufmerksam, nett und zurückhaltend. Das Essen ist ausgezeichnet! Es ist ca. 30 Minuten Fahrzeit (ohne Stau) vom Zentrum entfernt. Eine Taxifahrt ins Zentrum kostet zwischen 2000 - 4000 kSh. Es fahren jedoch viele Matatus direkt vor dem Hotel (Fahrpreis pro Person 80 kSh). Wir würden dieses Hotel jederzeit wieder buchen und können es sehr empfehlen! ##### Verified traveller ### 8/10 Good #### Maxim, Moscow Jan 8, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### SS hotel Nairobi Hotel is rather good. Very far from the aeroport, in early morning it takes 1 hour to get their, during the day around 2-3 hours ##### Maxim ### 2/10 Terrible #### M.A., New York, NY Dec 12, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Customer Service I booked this hotel because it's location on Google Maps shows that it is close to the United Nations Office in Nairobi. When I gave the cab driver the address we drove around and around, and I tried calling the hotel several times and they never picked up. I ended up staying at another hotel and went online and found out that there are two Limuru Roads in Nairobi and that several people had also had the same problem I did. I called Expedia and they tried calling the hotel as well and were unsuccessful. A hotel with no one picking up the phone?! Not even an answering machine!!! I canceled the rest of my reservation through Expedia and they said it was non-refundable but they would advocate with the hotel to get my money back. Expedia got back to me a week later and told me the hotel would not give me a refund, despite the fact that I canceled. Greedy and unfair, and really terrible customer service. To those looking into this hotel: do not expect them to answer the phone, and it is NOT located near the UN or the US Embassy in Nairobi. ##### M.A. ### 8/10 Good #### Kai Oliver, Norway Dec 11, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It,s NOT close to UN and the US-embassy When I booked this hotel on www.hotel.com it indicates that this hotel is around the corner of the US-embassy and the United Nations, and was the reson i chose it. Instead it is about 15 kilometers outside and north-west of Nairobi. Really scandalous. I would never have lost my way here but it was quiet place and with fresh air outside. The hotel is OK with nice room and facilities. Not for business but for some days of to relax and cool down! So the picture on the site is not fake:-) ##### Kai Oliver ### 10/10 Excellent #### Verified traveller Dec 5, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GREAT out of town spot Great, friendly service; excellent rooms - beautiful with plenty of space ##### Verified traveller ### 6/10 Okay #### Verified traveller Nov 28, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel but too far away from city center nice hotel but far from city center. . ##### Verified traveller ### 10/10 Excellent #### Cameron, Winnipeg Canada Nov 25, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sunafrica From the booking to staff assistance, to arrival and the stay everything was better than expected. A fantastic experience and a wonderful hotel. Thank you ##### Cameron ### 8/10 Good #### Verified traveller Oct 21, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ナイロビ郊外にある豪華なホテル。 2014年10月にジュニアスイートに宿泊しました。Hotels.comやGoogle mapに表示される場所は間違っていて、ナイロビよりはリムルタウンの近くにあります。座標は-1.168626, 36.700168です。深夜の到着のため空港からホテルまでの道が不安でしたが、特に問題もなくたどり着くことが出来ました。事前に車の手配をしておくことをおすすめします。 ナイロビから離れている反面、ナイバシャ湖には近いため、日帰りでCrater Lake Game Sanctuaryとヘルズゲート国立公園にゆっくりと行ってくることが出来ました。他の国立公園へ行く際のストップオーバー用の宿としてはうってつけだと思います。 ホテル自体は本当に写真の通りで実に豪華な作りで驚きました。滞在が短いのが惜しくなりました。庭もかなり広いようですが、残念ながらそこまで見ることはできませんでした。 部屋は十分すぎるほど広く、バスルームも広く、ドレッシングルームまであります。また、部屋の前にはとても広いパブリックスペースがありソファーもおいてありました。とにかく贅沢な作りです。 建物や調度とは違い、レストランの食事はとても庶民的で値段も手頃です。数千円を覚悟していましたが、確か千数百円位でお腹いっぱいになりました。 スタッフの応対は人によってばらつきがありますが、宿代を考えれば仕方がないと思います。 Sun Africa hotels はこのホテルの他にマサイ・マラやナイバシャにも宿を持っているので安心感があります。 Wi-Fiは場所によってかなり速度が異なります。レストランでは高速でしたが、他はかなり不安定で遅く感じました。私達の部屋では入りませんでした。この点だけが唯一残念でした。 作りが歴史的な割には、部屋の鍵は非接触のカードキーでドアが完全に閉まらないと警告音が出る今まで見たことがないタイプのものでした。 私達が到着した時は、敷地への高い門はしっかりと閉ざされていて安心感がありました。 また、ナイロビに行くことがあれば検討したいホテルです。 ##### Verified traveller ### 10/10 Excellent #### Ashley, Hamilton, ON, Canada Oct 20, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous The hotel is beautiful, the staff is friendly and we loved staying here ##### Ashley ## Expedia's Latest Trends ### Hotels > [Hotels in Quispamsis](https://www.expedia.ca/Quispamsis-Hotels.d6085063.Travel-Guide-Hotels) > > [The Palms Hotel & Spa](https://www.expedia.ca/Miami-Hotels-The-Palms-Hotel-Spa.h4745.Hotel-Information) > > [Alexis Park All Suite Resort](https://www.expedia.ca/Las-Vegas-Hotels-Alexis-Park-All-Suite-Resort.h14362.Hotel-Information) > > [Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels](https://www.expedia.ca/Palm-Springs-Hotels-Avalon-Hotel-And-Bungalows-Palm-Springs.h3666.Hotel-Information) > > [Hotels near Mall of America](https://www.expedia.ca/Mall-Of-America-Hotels.0-l501836-0.Travel-Guide-Filter-Hotels) > > [Tower Inn](https://www.expedia.ca/Estevan-Hotels-Tower-Inn.h37846468.Hotel-Information) > > [Hotels in Victoria](https://www.expedia.ca/Victoria-Hotels.d4138.Travel-Guide-Hotels) > > [Hotels in Downtown Halifax](https://www.expedia.ca/Downtown-Halifax-Halifax-Hotels.0-n6217399-0.Travel-Guide-Filter-Hotels) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Hotels in Timberlea](https://www.expedia.ca/Timberlea-Hotels.d6222256.Travel-Guide-Hotels) > > [Beach Hotel in Palawan](https://www.expedia.ca/Destinations-In-Palawan-Beach-Hotel.0-0-d601955-tBeachHotel.Hotel-Filter-Destinations) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Oceanfront Hotels in Vero Beach](https://www.expedia.ca/Vero-Beach-Hotels-Oceanfront-Hotels.0-0-d6023660-tOceanfrontHotels.Travel-Guide-Filter-Hotels) > > [Casino Hotels in Coquitlam](https://www.expedia.ca/Coquitlam-Hotels-Casino-Hotel.0-0-d10583-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [Grand Residences Riviera Cancún All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Grand-Residences-Riviera-Cancun-All-Inclusive.h6302296.Hotel-Information) ### Flights > [Flights from Hanoi (HAN) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/han/yow/hanoi-to-ottawa) > > [Flights from Toronto (YYZ) to Sioux Lookout (YXL)](https://www.expedia.ca/lp/flights/yyz/yxl/toronto-to-sioux-lookout) > > [Flights from Miami (MIA) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/mia/pvr/miami-to-puerto-vallarta) > > [Flights from Vancouver (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) > > [Flights from Vancouver (YVR) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yvr/hnl/vancouver-to-honolulu) > > [Flights from Toronto (YYZ) to Ballasalla (IOM)](https://www.expedia.ca/lp/flights/yyz/iom/toronto-to-isle-of-man) > > [Flights from Edmonton (YEG) to Alberta (YOJ)](https://www.expedia.ca/lp/flights/yeg/yoj/edmonton-to-high-level) > > [Flights from Toronto (YYZ) to Paris (CDG)](https://www.expedia.ca/lp/flights/yyz/cdg/toronto-to-paris) ### Cruise ### Packages > [Disney California Adventure® Park](https://www.expedia.ca/Disney-California-Adventure-Park-Anaheim-Resort.d6123782.Vacation-Attraction)