Title: Karen View Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=69543630&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Karen View Palace Apartment in Nairobi ## Photo gallery for Karen View Palace ![Deluxe Room | Living area - Karen View Palace (Nairobi)](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/4920ed92.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, electric kettle - Karen View Palace (Nairobi)](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/d6ad381f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Karen View Palace (Nairobi)](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/26afac8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Karen View Palace (Nairobi)](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/1f545a14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, electric kettle - Karen View Palace (Nairobi)](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/805f0f6a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Karen View Palace provides everything you need. Guests can connect to free in-room WiFi. ## Reviews 4.0 ## Popular amenities - Kitchen - Washer - Free WiFi - Breakfast available - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/15b34ad0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Refrigerator Smart TV Washing machine Private bathroom Bathrobes Microwave Free bottled water Electric kettle - Sleeps 2 - 1 King Bed ### View all photos for Luxury Apartment ![Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/1e6a0cf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Refrigerator Smart TV Washing machine 2 bedrooms Bathrobes Private bathroom 2 bathrooms Microwave - 2 bedrooms - Sleeps 6 - 2 King Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/114000000/113930000/113921900/113921837/w2084h956x0y62-86b5f271.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Zedek Suites Embakasi - Kitchen - Washer - Parking included - Free WiFi CA $43 CA $51 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Nairobi-Hotels-Zedek-Suites.h113921837.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=3277708e-0781-4e60-924b-d948f675e99b&top_cur=CAD) Ad ![Family Twin Room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/113000000/112700000/112696400/112696313/w1000h665x0y1-5331b33f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JKIA Boutique Inn Syokimau - Breakfast included - Parking included - Free WiFi - Restaurant 4.0 5 reviews CA $50 CA $60 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Nairobi-Hotels-JKIA-Boutique-Inn.h112696313.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=3277708e-0781-4e60-924b-d948f675e99b&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22420000/22412900/22412850/5dea9577.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 143 reviews CA $83 CA $106 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Nairobi-Hotels-City-Lodge-Hotel-At-Two-Rivers.h22412850.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=3277708e-0781-4e60-924b-d948f675e99b&top_cur=CAD) Ad ![Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/24000000/23480000/23478400/23478390/9a870d70.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trademark Hotel Gigiri - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 327 reviews [](https://www.expedia.ca/Nairobi-Hotels-Trademark-Hotel.h23478390.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=3277708e-0781-4e60-924b-d948f675e99b&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2060000/2051800/2051788/2bcd38c3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tribe Hotel Gigiri - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 252 reviews CA $297 CA $380 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Nairobi-Hotels-Tribe-Hotel.h2051788.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=3277708e-0781-4e60-924b-d948f675e99b&top_cur=CAD) Ad ![Property amenity](https://images.trvl-media.com/lodging/12000000/11100000/11092000/11091999/6f21c4b9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sportsview Hotel Kasarani Kasarani - 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Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 71 reviews CA $226 CA $282 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Nairobi-Hotels-Kwetu-Nairobi.h89920236.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=3277708e-0781-4e60-924b-d948f675e99b&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/ad83322a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nairobi Serena Hotel Kilimani - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 328 reviews CA $299 CA $356 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=3277708e-0781-4e60-924b-d948f675e99b&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/23000000/22480000/22473200/22473160/5cb7f5be.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Hotel & Residences Nairobi Highridge - Pool - Spa - Kids pool - Parking included 8.8 Excellent 236 reviews CA $185 CA $231 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Nairobi-Hotels-Movenpick-Hotel-Residences-Nairobi.h22473160.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=3277708e-0781-4e60-924b-d948f675e99b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Karen-View-Palace.h69543630.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Karen-View-Palace.h69543630.Hotel-Information) ## About the area Nairobi is home to Karen View Palace. Thika Road Mall and The Junction Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Karura Forest. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. [Visit our Nairobi travel guide](https://www.expedia.ca/Nairobi.dx178290) [View more Apartments in Nairobi](https://www.expedia.ca/Nairobi-Apartments.d178290-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.30723%2C36.73452&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TnFWSzIX07hGMS2VcRl-D-oWCBw=) Ngong Rd, Nairobi, Nairobi County ### What's nearby - ![Zebras in Nairobi national park with Nairoby city in the background. Zebra puts head on back of other zebra in Nairobi, Kenya.](https://images.trvl-media.com/place/508010/37159409-0c4e-4b13-a6de-99f9fcde091e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nairobi National Park 9 min drive \- 7.8 km - ![Giraffe manor is truly a once in a lifetime experience both in the sheer enjoyment it gives and the cost. I cant come close to explaining the experience but it you ever have the chance dont think to hard just do it.](https://images.trvl-media.com/place/2523/42c4b5db-ade9-484a-8a98-7e8c1e02ebfe.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Giraffe Centre 12 min drive \- 10.3 km - Nairobi Business Park 7 min walk \- 0.6 km - Yaya Centre 9 min drive \- 7.4 km - Thika Road Mall 25 min drive \- 23.7 km ### Getting around - Syokimau Station 22 min drive - Nairobi (WIL-Wilson) 18 min drive ### Restaurants - Shalom Conference and Restaurant 5 min drive - Tamarind Brasserie 6 min drive - Esmeralda Wines & Spirits 8 min drive - The Pastry Palace 5 min drive - The Tankard 4 min drive ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Karen View Palace Apartment in Nairobi This apartment features an elevator and designated smoking areas. Each apartment features thoughtful touches like bathrobes and slippers, along with a washing machine and a Smart TV with digital channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include free WiFi and a TV. Karen View Palace offers 3 accommodations with complimentary bottled water and bathrobes. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and slippers. Guests can surf the web using the complimentary wireless Internet access. 56-inch Smart televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested. ## Similar properties ![Business Room, 2 Bedrooms | View from room](https://images.trvl-media.com/lodging/108000000/107490000/107485100/107485082/202ffbf6_edited_36e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rose Garden Apartments Kileleshwa - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 11 reviews CA $48 CA $57 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=107485082&PinnedHotelID=107485082&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/42000000/41360000/41350800/41350710/f20c1358.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Erica Residences Kileleshwa - Kitchen - Washer - Parking included - Free WiFi 8.0 Very good 19 reviews CA $40 CA $48 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=41350710&PinnedHotelID=41350710&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/119000000/118620000/118614000/118613931/e96e318f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karen Brooks View Palace 2 Bedroom Apartments Karen - Kitchen - Washer - Parking included - Free WiFi CA $115 CA $136 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=118613931&PinnedHotelID=118613931&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Studio Suite (1 Queen Bed)](https://images.trvl-media.com/lodging/41000000/40200000/40196700/40196696/33edbb38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Affordable furnished studio apartment Ngara - Kitchen - Free WiFi - Breakfast available - Parking available 8.8 Excellent 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=40196696&PinnedHotelID=40196696&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Single Room | Private kitchen](https://images.trvl-media.com/lodging/19000000/18300000/18296300/18296260/86298e2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mdawida Homestay Lang'ata - Parking included - Free WiFi - Laundry - Housekeeping 8.6 Excellent 4 reviews CA $53 CA $62 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=18296260&PinnedHotelID=18296260&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36480000/36470500/36470498/ac67f247.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wildebeest Eco Camp Karen - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 54 reviews CA $109 CA $128 total includes taxes & fees Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=36470498&PinnedHotelID=36470498&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Single Room, City View](https://images.trvl-media.com/lodging/122000000/121470000/121467000/121466909/dfae1522.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Casa Bendita Ngara - Parking included - Free WiFi - 24/7 front desk - Microwave CA $20 CA $24 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=121466909&PinnedHotelID=121466909&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar](https://images.trvl-media.com/lodging/18000000/17690000/17682500/17682445/d8768dcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Impala Hotel Parklands - Free WiFi - Restaurant - Air conditioning - Bar 6.6 7 reviews CA $43 CA $51 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=17682445&PinnedHotelID=17682445&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/d8e12f9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Nairobi Westlands Highridge - Pool - Breakfast included - Pet friendly - Parking included 9.8 Exceptional 72 reviews CA $193 CA $242 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=101744237&PinnedHotelID=101744237&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch served; local and international cuisine](https://images.trvl-media.com/lodging/17000000/16250000/16247400/16247397/6b99037f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Hotel Nairobi Parklands - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 14 reviews CA $59 CA $71 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=16247397&PinnedHotelID=16247397&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=69543630,107485082,41350710,118613931,40196696) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Wheelchair-accessible parking available ### Food and drink - Blender - Cleaning supplies - Cookware, dishware, and utensils - Electric kettle - Microwave - Oven - Paper towels - Refrigerator - Shared kitchen access - Toaster ### Dining - Daily English breakfast available 8:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children ### Bathroom - Bathrobes - Bathtub or shower - Private bathroom - Shower - Slippers - Toilet paper - Towels provided ### Entertainment - 56-inch smart TV with digital channels ### Laundry - Washing machine ### Work spaces - Desk ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Designated smoking areas ### Services and conveniences - Daily housekeeping - Free bottled water - Iron/ironing board on request ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Window guards ### General - 3 units ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you, key retrieval ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately USD 5 for adults and USD 3 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a first aid kit and window guards ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Karen View Palace Nairobi Karen View Palace Apartment Karen View Palace Apartment Nairobi ## Frequently asked questions ### Is Karen View Palace pet-friendly? ### How much does it cost to stay at Karen View Palace? ### What time is check-in at Karen View Palace? ### What time is check-out at Karen View Palace? ### Where is Karen View Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Karen View Palace Reviews 4.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ## Reviews ### 4/10 Poor #### Verified traveller Jul 1, 2022 Disliked: Room comfort, communication #### Dont do it - we left after one night. Communication was terrible and depended on us having a local phone to contact the property manager. The name of the listing isnt the name of the apartment complex and gps doesnt bring you to the apartment. Once we finally arrived, we had no access to wifi and had to request that the apartment building security guard contact the owner for the wifi password to be able to communicate with the owner on whatsapp. Once arriving in the apartment, it was still.dirty from.previous occupant. Bathroom floors and mats still wet, sheets still dirty. Dirty linens in closets and not enough towels/linens for the number of people on our booking. We tolerated it and passed out. Booking states two king beds, they are only full beds wit mattresses hard as a rock. We all woke up sore and looking to take a shower but encountered no running water in bathrooms and trickling cold water in kitchen as well as no toilet paper. We contacted property owner and waited hours for water to "be fixed." A rude lady showd up at the door with toilet paper but no clean sheets/bedding and no mention on running water. So we left and sought another hotel for the remaining 3 nights of our reservation. Owners refused to refund the remaining days and wouldnt acknowledge we checked out. Worst hotels.com experience. 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