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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
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3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationThe Sarit Centre3 min walk
    Popular LocationKenya National Theatre10 min drive
    Popular LocationNairobi National Museum11 min drive
    AirportNairobi (NBO-Jomo Kenyatta Intl.)39 min drive

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  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 3
    More detailsSuperior Double Room

About this area

Nairobi

Located in Nairobi, Jacaranda Nairobi Hotel is in the business district. Nairobi National Museum and Kenya National Theatre are cultural highlights, and travellers looking to shop may want to visit The Sarit Centre and Westgate Shopping Mall. Travelling with kids? Consider Giraffe Centre and AFEW Giraffe Centre. Spend some time exploring the area's activities, including golfing.
Visit our Nairobi travel guide
View in a map
Popular Location

What's nearby

  • The Sarit Centre - 3 min walk
  • Aga Khan University Nairobi - 3 min drive
  • University of Nairobi - 10 min drive
  • Kenya National Theatre - 10 min drive
  • Nairobi National Museum - 11 min drive

Getting around

  • Nairobi Station - 37 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.) - 39 min drive

Restaurants

  • The Node Restaurant — 1 min walk

About this property

Jacaranda Nairobi Hotel

3.5-star, family-friendly hotel near The Sarit Centre
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 128 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. For a bit of entertainment, guests will find plasma TVs with satellite channels, and other amenities include balconies and 24-hour room service.
Jacaranda Nairobi Hotel offers 128 forms of accommodation with minibars and a safe. Rooms open to balconies. Beds feature memory foam mattresses. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between noon and midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Jacaranda Nairobi Hotel
Jacaranda Nairobi
Jacaranda Hotel Nairobi
Jacaranda Hotel
Jacaranda Nairobi Hotel Hotel
Jacaranda Nairobi Hotel Nairobi
Jacaranda Nairobi Hotel Hotel Nairobi

Frequently asked questions

Can I cancel my reservation for free at Jacaranda Nairobi Hotel and receive a full refund?
Yes, Jacaranda Nairobi Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Jacaranda Nairobi Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Jacaranda Nairobi Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Jacaranda Nairobi Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Jacaranda Nairobi Hotel?
Self-parking is free at this property.
What time is check-in at Jacaranda Nairobi Hotel?
Check-in is from noon to midnight. After-hours check-in is not available.
What time is check-out at Jacaranda Nairobi Hotel?
Checkout is at 10 AM.
Does Jacaranda Nairobi Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Jacaranda Nairobi Hotel located?
This family-friendly Nairobi hotel is located in the entertainment district, within a 10-minute walk of The Sarit Centre and Westgate Shopping Mall. Arboretum and Nairobi National Museum are also within 2 mi (3 km).
3.9
Good
125 reviews
5 - Excellent
30
4 - Good
63
3 - Okay
20
2 - Poor
11
1 - Terrible
1

4.0/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 7 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness
nice place, beautiful garden, nice staff. location makes it accessible to great restaurants and shops
Stayed 4 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019