At Hotel Mercury, you can look forward to free full breakfast, a free daily manager's reception, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to 4 bars, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Located in Nairobi, Hotel Mercury is in the business district. Nairobi Gallery and Kenya National Theatre are cultural highlights, and some of the area's activities can be experienced at Kenya Railway Golf Club and Muthaiga Golf Club. Chandaria Centre for Performing Arts and Nairobi Railway Museum are also worth visiting. Visit our Nairobi travel guide
Consider a stay at Hotel Mercury and take advantage of free full breakfast, a free daily manager's reception, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and 4 bars are available to all guests.
You'll also find perks like:
A 24-hour front desk and coffee/tea in the lobby
Room features
All guestrooms at Hotel Mercury have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Mercury on Nov 2, 2026 start from CA $26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This bed & breakfast doesn't offer parking.
What time is check-in at Hotel Mercury?
Check-in start time: 6:00 AM; Check-in end time: anytime.
What time is check-out at Hotel Mercury?
Check-out is at 11:00 AM.
Where is Hotel Mercury located?
Located in Nairobi Central, this bed & breakfast is within a 10-minute walk of National Archives, Maasai Market, and Tom Mboya Statue. City Hall and August 7th Memorial Park are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Mercury Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
4.8
Amenities
5.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 6 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 6 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 6 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 6 reviews
2 - Terrible
2
Reviews
Verified review
6/10 Okay
Harold
Sep 10, 2024
Location impressive. Easy access to transport. Lively atmosphere and wonderfully for sports fans.
Stayed 12 nights in Aug 2024
Verified review
6/10 Okay
Martin Bernhard
Aug 6, 2024
Liked: Cleanliness, staff & service
There was no toilet Seat, you couldnt close the window so the room was Full of dirt from the construction site next to the Hotel
Disappointing Stay – Not Worth the Money
Unfortunately, my stay at this hotel was extremely disappointing and far below expectations. From the moment I arrived, there were multiple issues that made the experience stressful rather than enjoyable.
The room was not properly cleaned, with noticeable hygiene issues that made me uncomfortable. Basic amenities were either missing or not working properly, and the overall condition of the hotel felt neglected and poorly maintained.
Customer service was equally disappointing. Staff were unhelpful and seemed uninterested in resolving concerns when they were raised. Communication was poor, and it felt like guest comfort was not a priority.
Noise levels were also a major problem, making it difficult to rest, and the overall atmosphere did not feel welcoming or professional.
For the price paid, I expected much better standards. I would strongly advise future travellers to read recent reviews carefully, ask detailed questions before booking, and consider alternative hotels nearby. A hotel can make or break your trip—and unfortunately, this one made it much harder to enjoy.
I hope management takes guest feedback seriously and makes significant improvements.