4/10 Poor
Denise
Nov 26, 2023
We booked the penthouse suite.
It was fabulous, great views, great size, great furniture, however we learned later that night, they have a nightclub above the penthouse suite!
The music was far too loud during the wee hours of the morning (until about 3.30am), finally the music seemed to have just stopped, however, early morning, around 6.00am, we were woken up by what we think was the cleaning crew cleaning the nightclub!
We asked to be moved, and were moved to the 6th floor (no compensation was offered considering we (thought) we booked the best room in the hotel, but could still hear the music from the nightclub (although it was a lot less quiet).
I felt like that walls were paper thin. We could hear people in the hallway and we could hear the cleaners cleaning the room above us.
in addition, the restaurant on the main floor wasn't great.
We will not stay there again.
Denise
Stayed 4 nights in Nov 2023