Title: Phoenix Chalets - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Phoenix Chalets Luxurious ski vacation home with restaurant ![3 bedrooms, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19260000/19252600/19252597/29c2314d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Chalet | Terrace/patio](https://images.trvl-media.com/lodging/20000000/19260000/19252600/19252597/030a5217.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room (Phoenix One) | In-room dining](https://images.trvl-media.com/lodging/20000000/19260000/19252600/19252597/faa8feb7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/20000000/19260000/19252600/19252597/911b8532.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bedrooms, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19260000/19252600/19252597/6d64d54e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Take advantage of a terrace, laundry facilities, and a bar at Phoenix Chalets. With amenities like a free ski shuttle and ski storage, this vacation home is a great place to hit the slopes. In addition to a restaurant, guests can connect to free in-room WiFi. 9.4 Exceptional ## Popular amenities - Dryer - Pet-friendly - Breakfast available - Washer - Bar - Kitchen ## Room options ### Check availability for these dates # Tonight [Sep. 16 - Sep. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=19252597&PinnedHotelID=19252597&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=19252597&PinnedHotelID=19252597&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=19252597&PinnedHotelID=19252597&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=19252597&PinnedHotelID=19252597&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=19252597&PinnedHotelID=19252597&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=19252597&PinnedHotelID=19252597&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=19252597&PinnedHotelID=19252597&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=19252597&PinnedHotelID=19252597&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 4 of 4 rooms ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19260000/19252600/19252597/dfbfb3db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Chalet, 2 Bedrooms (Phoenix) ### Highlights Balcony Soundproofed Air conditioning Heating Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Separate tub and shower, deep soaking tub, free toiletries, hair dryer](https://images.trvl-media.com/lodging/20000000/19260000/19252600/19252597/36c0ff0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Chalet, 3 Bedrooms (Phoenix) ### Highlights Balcony Soundproofed Air conditioning Heating Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV - 3 bedrooms - Sleeps 6 - 1 Double Bed and 4 Twin Beds ![Family Chalet | Private kitchen](https://images.trvl-media.com/lodging/20000000/19260000/19252600/19252597/7e72786b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Chalet ### Highlights Balcony Soundproofed Air conditioning Heating Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV - 3 bedrooms - Sleeps 8 - 1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk Beds ![Luxury Room (Phoenix One) | In-room dining](https://images.trvl-media.com/lodging/20000000/19260000/19252600/19252597/689082d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room (Phoenix One) ### Highlights Balcony Soundproofed Air conditioning Heating Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV - 4 bedrooms - Sleeps 8 - 2 King Beds and 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Phoenix-Chalets.h19252597.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Phoenix-Chalets.h19252597.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.70587%2C137.84058&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lpHepaBy4JPr90yUnb90-XSPsk0=) 4690-2 Hokujo, Hakuba, Nagano, 399-9301 #### What's nearby - Hakuba Happo-One Ski Area - 6 min walk - 0.5 km - Happo-one Adam Gondola - 8 min walk - 0.7 km - Happo One Sakka Ski Lift - 15 min walk - 1.3 km - Hakuba Iwatake Ski Resort - 3 min drive - 2.4 km - Hakuba Goryu Ski Resort - 7 min drive - 4.4 km #### Getting around - Hakuba Station - 6 min drive #### Restaurants - ‪Hand Made House 4260 - ‬10 min walk - ‪Blizzard (Pizza) - ‬13 min walk - ‪レストラン シャモニー - ‬3 min walk - ‪Mark Matsuoka Grill Hakuba - ‬8 min walk - ‪らあめん寸八 - ‬13 min walk ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Phoenix Chalets Luxurious ski vacation home with restaurant Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Chalets for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and complimentary wireless internet access. All 10 soundproofed homes have 3 bedrooms and feature free WiFi and espresso makers. Guests can enjoy deep soaking tubs, and other standard amenities include kitchens with refrigerators and ovens. Phoenix Chalets offers 10 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. The recreational activities listed below are available either on site or nearby; fees may apply. ## Property amenities ### Ski - Close to skiing - Free ski shuttle - Ski area nearby - Ski equipment rentals nearby - Ski lessons nearby - Ski lifts nearby - Ski runs nearby - Ski storage - Snowboarding nearby ### Internet - Available in the house: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up shuttle from 7:00 AM to 10:00 PM - Train station shuttle at scheduled times, on request - Free ski shuttle - Car not required - Free self parking on site - Limited onsite parking ### Family friendly - Children stay free (see details) ### Kitchen - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Espresso maker - Freezer - Full-sized refrigerator/freezer - Griddle - Microwave - Mixer - Oven - Paper towels - Rice cooker - Stovetop - Toaster - Toaster oven ### Dining - Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,500 for adults and JPY 1,750 for children - A bar/lounge - A restaurant ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Slippers - Towels provided ### Living spaces - Living room - Window screens ### Entertainment - 0-inch smart TV with digital channels - Netflix ### Outdoor areas - Balcony - Terrace ### Laundry - Laundry detergent - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Ceiling fan - Heating ### Pets - Pet friendly - Welcoming dogs only - One pet total (up to 33 lbs per pet) - Fee: JPY 25,000 per pet per stay - Service animals exempt from fees - Pets allowed in specific rooms - Food and water bowls ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Upper floors accessible by stairs only - Smoking not allowed ### Services and conveniences - Concierge services - Free bottled water - Guidebooks - Iron/ironing board - Limited-hour front desk - Local maps - Luggage storage - Multilingual staff - Phone - Restaurant dining guides - Safe at front desk - Tour and ticket assistance ### Things to do - Ski storage - Fishing nearby - Hiking/biking trails nearby - Snowmobiling nearby - Snowshoeing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 10 units - Soundproofing ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 6:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7 AM - 10 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of JPY 25000 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 33 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children - Pet fee: JPY 25000 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Long-term renters welcome Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property ### Property is also known as Phoenix Chalets House Hakuba Phoenix Chalets House Phoenix Chalets Hakuba Phoenix Chalets Hakuba Phoenix Chalets Private vacation home Phoenix Chalets Private vacation home Hakuba ## Frequently asked questions ### Is Phoenix Chalets pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 25000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Phoenix Chalets? > As of Sept 16, 2025, prices found for a 1-night stay for 2 adults at Phoenix Chalets on Sept 25, 2025 start from CA $518.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Nagano-Hotels-Phoenix-Chalets.h19252597.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Phoenix Chalets? > Self parking is free at this property. ### What time is check-in at Phoenix Chalets? > Check-in start time: 4 PM; Check-in end time: 6:00 PM. ### What time is check-out at Phoenix Chalets? > Check-out is at 10 AM. ### Where is Phoenix Chalets located? > Located near the slopes, this Hakuba vacation home is within a 10-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area and close to winter sports such as skiing lessons and snowshoeing. Happo-one Adam Gondola and Happo One Sakka Ski Lift are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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