6/10 – Acceptable
Desirae K.
24 juin 2024
Beautiful condo, I would stay again even though there were a few inconveniences during my stay
I would stay here again but this company does have some opportunities for improvement. They did not communicate very well but the condo itself was great
Cons
1. The building for check-in was 25 minutes from the actual condo. The welcome email did give the address for where to check in and an address for the condo so I should have clicked the first address but I do feel that they could do a better job about making it *abundantly clear* that the check in office is almost half an hour away so make sure to stop there first. Spent all day driving then had to do 50 minutes roundtrip to check in. The email could have put emphasis on how far the check in office was.
2. This company and the front desk of hotel both couldn’t answer questions I had. I asked if there was an ice machine anywhere in the building (there was not) and I asked if there was a vending machine so I could get some water (there was not). But both places acted clueless when I asked about those things. Asked if there was public wifi for the building, this company told me there was not. That’s not true, there is wifi.
3. There was a lot of leftover sand on the floor when we arrived. I just swept it myself and didn’t complain but the cleaner did not clean the floors before we arrived.
5. Two parking spaces included. Check-in employees told me $20 for both parking passes when I asked to clarify. It was actually $20/each so $40.
Pros:
Condo just as pictured
Beautiful ocean view
Easy walk to beach and beach bar
Desirae K.
Séjour de 3 nuits en juin 2024