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The room was okay, it had a bad smell (I think it was the carpet) but we got used to it. There was only bath towels, no hand towels. The view was amazing. The restaurant downstairs was amazing. We did not spend a lot of time in the hotel, and more in the surrounding area, so that smell did not take the score down too low :)

Absolutely amazing stay — quite possibly one of the best hotels I’ve ever visited! Couldn’t recommend more and hope to stay again soon.

The service at The Dylan was superb! Everything from the desk staff to restaurant was first rate. We stayed three days before flying to London for a brief visit before returning. The staff was helpful in putting our extra luggage aside until we returned, at which time everything was brought to our room in advance. We highly recommend staying here!

Location was amazing. But, the thermostat beeped 3 times every few minutes for days. The shower was tiny, I kept turning the water off with my elbow while showering. If you took a shower early in the morning to catch a full day tour the water was not hot. Later in the day it was very hot. When I booked I read that the rooms had washers and dryers. When we checked in we found out only 2 had them and it wasnt ours. We did laundry at a laundromat that ended up costing a $100 plus a taxi to and from. The refrigerator scraped the floor everytime we opened it. It wasn't quiet.

The room they assign to us was very comfortable for 4 people. The 1 bathroom is on the hallway, and the kitchen/dinning room/sofa bedroom has a door, so everybody gets privacy. The area is not turistic so may look not safe but it is literally 2 blocks from everywhere we wanted to go, except the Guinness tour which we walk to in 22 minutes. The check in and check out process was very easy and the personnel was very responsive. I would come back here.