Monasterio de la Encarnacion Tours and Activities

Upscale and perfectly located amazingly clean hotel in Madrid centro near Puerta del Sol and walking distance to El Retiro Park, the main museums, restaurants, shops and Royal Palace. This is my 4th time staying at the Regina Hotel and I wouldn’t go anywhere else when visiting Madrid. Great professional and very friendly staff that aids you with any kind of planning, reservations. The rooms are beautifully appointed, all times we stayed in the penthouse rooms with hot tub and terrace. Excellent breakfast and perfect air conditioning. Highly recommended!!!

The hotel cancelled my reservation after my flight got delayed. Neither Expedia nor the hotel informed me or event attempted to get ahold of me; I had to make multiple calls to even try to get someone to help me. Still trying to workout how and if I am getting my money back

Great helpful service, great location, great breakfast! We would definitely stately stay here again. The front desk helped us with dinner reservations, tours, and gave us a free upgrade. Overall a very positive experience!