Title: Reef Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Reef Hotel Beach hotel with a 24-hour front desk and an outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/bf5abca1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room, Garden View, Garden Area](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/d822d398.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/12fab336.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/c63d2d3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/d791b014.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on Nyali Beach, Reef Hotel provides a peaceful getaway with convenient poolside and swim-up bars. Guests connect with in-room WiFi, relax in the garden, and children have fun at the playground. The multilingual staff assists with tours, tickets, and luggage storage. 6.8 ## Popular amenities - Bar - All-inclusive - Pool - Breakfast available - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=526946&PinnedHotelID=526946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=526946&PinnedHotelID=526946&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=526946&PinnedHotelID=526946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=526946&PinnedHotelID=526946&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=526946&PinnedHotelID=526946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=526946&PinnedHotelID=526946&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=526946&PinnedHotelID=526946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=526946&PinnedHotelID=526946&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/3a7cb516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking, Garden View ### Highlights Balcony Air conditioning TV Private bathroom Electric kettle In-room safe Daily housekeeping Desk - 269 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/78649af6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Sea View, Sea Facing ### Highlights Balcony Air conditioning TV Private bathroom Electric kettle In-room safe Daily housekeeping Desk - 301 sq ft - Beach view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Family Room, Garden View, Garden Area](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/e8563801.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Garden View, Garden Area ### Highlights Balcony Air conditioning TV Private bathroom Electric kettle In-room safe Daily housekeeping Desk - 301 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/b0c46092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of the House ### Highlights Balcony Air conditioning TV Electric kettle In-room safe Daily housekeeping Desk - 25 sq ft - Sleeps 3 - 1 Double Bed ![Standard Room](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/749c5607.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Air conditioning TV Private bathroom Electric kettle In-room safe Daily housekeeping Desk - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9810000/9807200/9807194/fccc9fe7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Chale Island Resort Chale Island - On private beach - Pool - All-inclusive - Spa 9.6 Exceptional 117 reviews [](https://www.expedia.ca/Mombasa-Hotels-The-Sands-At-Chale-Island.h9807194.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=586c9f32-2a7c-438e-a13e-bc51b911277f&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/6000000/5995700/5995637/4ce7796e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Diamonds Leisure Beach & Golf Resort Diani Beach - On private beach - Pool - All-inclusive - Spa 8.2 Very good 130 reviews CA $175 CA $279 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Mombasa-Hotels-Leisure-Lodge-Beach-Golf-Resort.h5995637.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=586c9f32-2a7c-438e-a13e-bc51b911277f&top_cur=CAD) Ad ![Standard Triple Room, Garden View](https://images.trvl-media.com/lodging/117000000/116860000/116850100/116850021/18c3ec4d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Milele Beach Hotel Mombasa - Pool - Kids pool - Parking included - Free WiFi 6.0 7 reviews CA $107 CA $127 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Mombasa-Hotels-Milele-Beach-Hotel.h116850021.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=586c9f32-2a7c-438e-a13e-bc51b911277f&top_cur=CAD) Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13240000/13231900/13231804/c1dbfbe3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Severin Sea Lodge Mombasa - Pool - Breakfast included - Spa - Waterslide 9.4 Exceptional 232 reviews CA $194 CA $314 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Mombasa-Hotels-Severin-Sea-Lodge.h13231804.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=586c9f32-2a7c-438e-a13e-bc51b911277f&top_cur=CAD) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11460000/11451300/11451296/46832c84.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cocoa Boutique Hotel Mombasa - Pool - Spa - Parking included - Free WiFi 6.8 41 reviews [](https://www.expedia.ca/Mombasa-Hotels-Sun-Africa-Beach-Resort.h11451296.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=586c9f32-2a7c-438e-a13e-bc51b911277f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Reef-Hotel.h526946.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Reef-Hotel.h526946.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-4.02878%2C39.71949&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=G1fR9g78m8GxkxtdrXFM3Zw4NJA=) Mount Kenya Road, Mombasa, 80100 #### What's nearby - City Mall - 17 min walk - 1.4 km - Haller Park - 18 min walk - 1.6 km - Wild Waters - 3 min drive - 2.2 km - Bamburi Beach - 4 min drive - 4.1 km - Nyali Beach - 7 min drive - 2.2 km #### Getting around - Mombasa (MBA-Moi Intl.) - 37 min drive #### Restaurants - ‪Cafesserie - Maison de qualitè - ‬15 min walk - ‪Galitos, City Mall - ‬16 min walk - ‪Java Nyali - ‬11 min walk - ‪Tapas Cielo - ‬12 min walk - ‪Bob's Bar / Murphys Irish Pub - ‬12 min walk ## About this property ### Reef Hotel Family-friendly hotel near Nyali Beach Consider a stay at Reef Hotel and take advantage of a swim-up bar, a poolside bar, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. You'll also find perks like: - An outdoor pool along with a swim-up bar - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge) - A billiards/pool table, beach umbrellas, and free newspapers Room features All 146 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Balconies, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at Reef Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17300000/17294200/17294104/0aa92aad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel English Point Marina & Spa Mombasa - Pool - Spa - Kids pool - Parking included 8.2 Very good 362 reviews CA $174 CA $211 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=17294104&PinnedHotelID=17294104&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4020000/4016400/4016348/800c6e7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sarova Whitesands Beach Resort & Spa Mombasa - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 307 reviews CA $264 CA $335 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=4016348&PinnedHotelID=4016348&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1750000/1747500/1747416/8fcb978f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Voyager Beach Resort Mombasa - 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Free WiFi 6.0 7 reviews CA $107 CA $127 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=116850021&PinnedHotelID=116850021&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KES 1,200 per person - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Outdoor pool - Playground ### Family friendly - Arcade/game room - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference center ### Outdoors - Barbecue grill - Beach towels - Beach umbrellas - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shower - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Limited room service - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Desk - Safe ## Policies ### Check-in Check-in start time: noon; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately KES 1200 per person - Airport shuttle fee: KES 2500 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### Property is also known as Reef Hotel Mombasa Reef Mombasa Reef Hotel Reef Hotel Hotel Reef Hotel Mombasa Reef Hotel Hotel Mombasa ## Frequently asked questions ### Does Reef Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Reef Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Reef Hotel? > Self parking is free at this property. ### What time is check-in at Reef Hotel? > Check-in start time: noon; Check-in end time: anytime. ### What time is check-out at Reef Hotel? > Check-out is at 10 AM. ### Does Reef Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of KES 2500 per vehicle applies. ### Are there all-inclusive benefits at Reef Hotel? > Some rate plans available at this hotel are all-inclusive. ### Where is Reef Hotel located? > This family-friendly Mombasa hotel is located by the ocean, within 1 mi (2 km) of City Mall and Nyali Beach. Haller Park and Wild Waters are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reef Hotel Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.0 Location ### 7.4 Staff & service ### 6.6 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 18 8 - Good 42 6 - Okay 24 4 - Poor 13 2 - Terrible 12 ### 8/10 Good #### Lennie May 12, 2025 Liked: Cleanliness, staff & service, room comfort Hotel roof leaks in lobby as very old building that cou ##### Lennie Stayed 2 nights in May 2025 ### 8/10 Good #### Dennis Mar 3, 2024 Liked: Cleanliness, staff & service #### Authentic Swahili experience. What's there to say about a hotel started in 1972? If you're looking for modern amenities, you won't find it here. If you're looking for a time capsule of Swahili culture, you will find it here. Rooms have AC, a 3 pools were excellent, ocean view was excellent as well. Breakfast was authentically Swahili with really good mahamris. ![](https://a.travel-assets.com/ugc/hotel-reviews/F86DB3D1CE18688F590E60781DE084A2913DB30F1709486054232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2D020E241E50EEDE99D8AB0656115CE58A39E1B71709486065017.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04A1C25552CBE5FFCAB59BD89BEDD6ABC3606E611709486066872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BAC82D11C607C8ABBCEC5526601DAE265A926F051709486066416.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dennis Stayed 3 nights in Feb 2024 ### 8/10 Good #### Samuel Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities After doing a 2 week long mission trip in Kenya, my partner and I ventured to Reef Hotel to enjoy R and R on the beach. Overall great value and enjoyable experience! ##### Samuel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gary Sep 25, 2025 Liked: Amenities very noisy at night because of rhe music coming from the bar/club and the room needs to be updated. But pools staff and the beach are fantastic. ##### Gary Stayed 2 nights in Sep 2025 ### 8/10 Good #### Suleiman Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice beach front property ##### Suleiman Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Teresa Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay and beautiful hotel! Reef Hotel is a fantastic place to stay—truly a super hotel in a stunning location. It’s set right on the ocean, with its own deck chairs in the resort with a small path down to the public beach, making it perfect for relaxing by the water. Our room was excellent—spacious, well-equipped, and everything worked perfectly. We had constant hot water, a working fridge and safe, excellent air conditioning, and a lovely balcony to enjoy the view. The hotel also felt very sustainable and blended beautifully into the local surroundings. One of the standout features was the variety of eating and drinking options—two restaurants, several bars, and even a club, offering something for every mood and time of day. We also felt very safe during our stay; security was clearly a priority, with a guard even watching over guests' belongings while swimming. The only downside was a lack of communication and coordination between different parts of the hotel, which led to a few minor inconveniences. However, this didn’t take away from what was otherwise a really enjoyable and memorable stay. ![Our bedroom - one huge double bed and a single bed ](https://a.travel-assets.com/ugc/hotel-reviews/5a810d8a-b498-4875-9d18-eadb2912a8f6-1751809118173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This is the huge double bed with a lovely towel design ](https://a.travel-assets.com/ugc/hotel-reviews/c69adc2e-4030-4f97-bf92-50305b133fbb-1751809118423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The view from the deck chairs above the beaches ](https://a.travel-assets.com/ugc/hotel-reviews/2d0d17dc-140e-4e6e-a6f0-2e0a3b096c77-1751809118745.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The beach by the hotel ](https://a.travel-assets.com/ugc/hotel-reviews/13f54f19-bd88-4d8a-98ae-1b1badebb93e-1751809118888.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Teresa Stayed 3 nights in Jul 2025 ### 4/10 Poor #### THOMAS KLAUS Jun 21, 2025 Disliked: Property conditions & facilities, room comfort las fotos de la publicidad no reflejan la realidad las habitaciones son horribles del año 1972 sin reformar no hay ascensor la playa sucia en general todo viejo nada recomendable ##### THOMAS KLAUS Stayed 10 nights in Jun 2025 ### 2/10 Terrible #### Michael Feb 2, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing in the bathroom work.I had to become a plumber in order to us the bathroom. The food was overpriced The bedroom was very uncomfortable for me get a goodnights rest. Everything in the room was very old and out of date. Even the TV refuses to respond. ##### Michael Stayed 2 nights in Jan 2025 ### 6/10 Okay #### JAMES Nov 25, 2024 1.Like....the external environment was good. 2.The rooms needs retouch.They are currently in bad state. ##### JAMES Stayed 4 nights in Nov 2024 ### 8/10 Good #### hafswa Aug 4, 2024 Liked: Staff & service Good customer Service ##### hafswa Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Michael Jan 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Option Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service! ##### Michael Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Sharleen Nov 16, 2023 Liked: Property conditions & facilities This is a great hotel on the beach. Lots of security so always felt safe. So nice to o have all inclusive so no messing about where to eat. Many choices and all included. ##### Sharleen Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Tesfa Nov 13, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 2 star hotel Photo of the property needs to be updated because everything is old. Also the room’s toilet has bad odor coming from the sink. Break fast lack variety and cleanliness . Terrible experience!!! ##### Tesfa Stayed 1 night in Nov 2023 ### 8/10 Good #### Gavril Mar 30, 2023 Disliked: Property conditions & facilities I am a repeat customer that stayed here for weeks at the time. It is not too bad. The rooms need a lot. The entire place need a renovation. The landscape is poorly maintained. The water in the pool smells like birds feathers. The food is good. Compared to similar places is even better. The all inclusive is a joke. While bottled beer and some bottle sodas are included, bottled water is not. I just don't get it! Maybe I am not too smart! At the restaurant they charge you for the free bottle water they put in the rooms unless they serve it by the glass (and the glasses do not look too clean, I doubt that the hotel has a commercial steam dishwasher). The good news is that you can buy good bottled water (Keringet) from the gift shop. The bottled water they put in rooms (Aquelle) does not taste good. The people are nice yet they are properly trained how to explain all inclusive customers why bottled water is not included but bottled sodas are! ##### Gavril Stayed 1 night in Mar 2023 ### 6/10 Okay #### PETER Sep 16, 2022 Liked: Cleanliness, amenities Great beach location. Good service ##### PETER Stayed 3 nights in Sep 2022 ### 2/10 Terrible #### Robert Jan 15, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Run down and too many non residents who pay a small entrance fee to use the facilities while residents who pay much more have no privacy....take care there are thieves working in this hotel also seperately reported by other on line reviewers. ##### Robert Stayed 14 nights in Dec 2021 ### 8/10 Good #### pradeep Nov 24, 2021 Liked: Staff & service, amenities Gòod view of ocean, very good gardens and friendly staffing team ##### pradeep Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Okumu Nov 21, 2021 Disliked: Staff & service, property conditions & facilities The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock. ##### Okumu Stayed 3 nights in Nov 2021 ### 8/10 Good #### Tony Sep 13, 2021 Liked: Room comfort #### Good value Good value for the money ![](https://a.travel-assets.com/ugc/hotel-reviews/8CBE4651A0924F27510D54BC181C20ECC2047B951631518659077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/687E798F4870FD991D846FB5504C4A932C92216F1631518677376.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tony Stayed 1 night in Sep 2021 ### 8/10 Good #### Vince, Bolton Dec 27, 2020 Liked: Staff & service, amenities, property conditions & facilities I paid in full upon arrival. However upon checking out they demanded a furyher 2000 KES because the dollar / KES rate had changed. I'm sure if it had moved the other way, they would offer me a small refund. I refused to pay but did when it became apparent that the cashier would have the diffetence deducted from his salary. The garden and pool are is fabulous, as are the staff. The rooms are tired though and not really worth the money. The AC is ineffective. I would not stay here again though purely because of the odious practice I've described above. ##### Vince Stayed 4 nights in Dec 2020 ### 6/10 Okay #### Ronnie, Nairobi Oct 9, 2020 Disliked: Amenities In general a tired hotel. Bedrooms plain and towels that needed to be replaced 3 years ago. ##### Ronnie Stayed 3 nights in Sep 2020 ### 8/10 Good #### Sami, Lilongwe, Malawi Dec 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The property is nice, with good reseaurants so you don't need to go out for dinner or food if you don't want to. But there is a mall complex less than a mile away if you do want to get some goods for breakfast. That said, they can only be non-perishables, and be careful of eating on your room's porch, because the monkeys can smell food from far away and will come to get some! but the towels are thick and smell quite bad once they get wet, ##### Sami Stayed 5 nights in Dec 2019 ### 4/10 Poor #### Michael Dec 23, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dated and not well kept Not worth the rate, the hotel was built in 1972 and it looks like it hasn’t been well kept. The cleanliness of the room was also not up to par. We felt like we didn’t get the value of what we paid and many services were beyond lacking. The pictures were misleading as well and we had to argue to get one bed as a couple. It rained on our parade. ##### Michael Stayed 3 nights in Dec 2019 ### 6/10 Okay #### Guest, Nairobi Dec 21, 2019 Liked: Cleanliness Disliked: Property conditions & facilities Generally okay hotel for the price. Dislike that they do not give bottled water in the rooms and instead have metalic refillable bottles that do not look in good condition. Found a guest at the reception upset and complaining that their phone had been stolen from his room. Good access to the beach with beautiful views of the ocean. Facility has aged and the rooms needs abit of an upgrade to modernize them. ##### Guest Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Brian, Nairobi Dec 17, 2019 Disliked: Cleanliness, amenities, property conditions & facilities Terrible condition and not worth the money. 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