Mizumoto Japanese Stroll Garden Tours and Activities

There was chlorine powder left on a table in the pool area that our 3 year old came into contact with. Told the staff with nothing more than a thank you for letting is know from them and never heard from them again. Had to call poison control as she ingested some of it. No follow up from the staff…never heard anything!! Very disappointing!!! I hope you do better for the next child that stays there!!!

We checked in, discovered we had been put in a handicap room. Ask for a different room to no avail. discovered trash under our bed, and the coffee maker still had the coffee pack in it from some time before us getting the room. Also I have two 100.00-dollar charges on my credit card from Element, which we did not charge or use anything in addition to the room.? So at this point I am very unhappy with our experience at Element. We used Expidia to make our reservation in advance, to insure we received the room we had reserved. Dan Flannery