Mission San Jose Vacation Packages

Excelente servicio y precio el personal muy amable

While the property itself is great (clean, quiet, good amenity), communication and management is poor. We were given a code to a wrong room in the Latch app as they re-assigned us to a new room on the day of check-in but didn’t update in their system properly. We stepped in a room that was clearly occupied! What’s worse was we were emailed that all staff would be on Thanksgiving break and we should call some back up phone number, but the back up person clearly belongs to a different firm and was not sure how to handle this and told us there is a chance nobody would be given it’s night before Thanksgiving (so very stressful for us after a long day of driving). And even more funny was we tried to call the original number after all, and they were actually not on break at all! They were indeed able to help. It seems the property is subcontracted through many firms and between each layer there is some communication barrier. Too many miscommunication and mismanagement made an otherwise wonderful stay stressful.

Clean room since cleaned every night we were there

Very cool retro. Felt like I stepped back into the 50's (though I wasn't alive then). Tiki style bar. Old school motel-restaurant. With s tropical vibe. Breakfast was good and a good price. Great staff.

I would’ve given it. Five stars had the pool been operable, but they did tell me in advance that it was not in use and being worked on. Also, the beds could be a little bit more comfortable. .