- Disliked: Cleanliness, staff & service, property conditions & facilities
The property had nobody in the lobby on our side of the hotel,and it was so hard to get someone to take good care of you if you were in this side. I called the front desk 2 or 3 times and nobody answered, when I went downstairs to talk to the lady at the front desk, she was very rude. Also, one night I couldn't sleep because there were people talking the whole night right next to our room in the back, when I told them about that they kept denying that nobody has access over there, just to find out that there is a bar with a back door next to our window, open until 2:00 in the morning and the employees were there on their break smoking. They gave me a different room nevertheless. Also in all this movements my son lost he's teddy bear and they never called us to return it to us.