You can look forward to a free breakfast buffet, free water park access, and 5 poolside bars at BN Hotel Thermal & Wellness. Indulge in hydrotherapy, reflexology, and a facial at Beauty & Nature, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Enjoy the gym, as well as activities like hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a free daily manager's reception.
Located in Toroslar, a neighborhood in Mersin, BN Hotel Thermal & Wellness is in the mountains. Castle of Gozne and Cleopatra's Gate are local landmarks, and travelers looking to shop may want to visit Forum Mersin Shopping Mall and Sayapark AVM. Traveling with kids? Consider Mersin Denizpark, or check out an event or a game at Mersin Arena. Visit our Mersin travel guide
You can look forward to a free breakfast buffet, free water park access, and 5 poolside bars at BN Hotel Thermal & Wellness. Indulge in hydrotherapy, reflexology, and a facial at Beauty & Nature, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Enjoy the gym, as well as activities like hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a free daily manager's reception.
You'll also find perks like:
15 indoor pools and a seasonal outdoor pool, along with a waterslide, sun loungers, and pool umbrellas
Free valet parking
Hot springs on site, a porter/bellhop, and free newspapers
An elevator, coworking spaces, and 3 meeting rooms
Room features
All 246 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
Highchairs, baby baths, and children's dinnerware
Free tea bags/instant coffee and electric kettles
Showers, children's robes, and free toiletries
43-inch Smart TVs with premium channels
Wardrobes/closets, separate sitting areas, and children's books
Yes, this property has 15 Indoor pools, a seasonal outdoor pool, and a children's pool. Pool access is from 8:00 AM–10:00 PM.
How much does it cost to stay at BN Hotel Thermal & Wellness?
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at BN Hotel Thermal & Wellness on Oct 27, 2026 start from CA $351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is BN Hotel Thermal & Wellness pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is free at this property.
What time is check-in at BN Hotel Thermal & Wellness?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at BN Hotel Thermal & Wellness?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is BN Hotel Thermal & Wellness located?
Located in the mountains, this family-friendly hotel is within 12 mi (20 km) of Castle of Gozne, Cleopatra's Gate, and Ataturk House Museum. Mersin Grand Mosque is 12 mi (19.4 km) away.
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Reviews
BN Hotel Thermal & Wellness Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.
The property doesn’t communicate with the SPA staff. It would be nice if the front desk is aware of the SPA rules to inform the guests when they check in instead of one gets surprised by rules which require additional purchase. In addition, to the SPA staff are selective to who they want to enforce the rules to & who to ignore.
Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.
Sind mit zwei Erwachsenen und zwei Kindern in diesem Hotel untergekommen. Das Wort thermal kann man hier groß schreiben, denn da gab es reichlich schwimm und Erholungbereiche. Das Personal war versucht, freundlich zu sein. Es war aber natürlich schwierig, mit der Menge an Besuchern und deren teils sehr unfreundlichen Art auszukommen. Die Zimmer waren sauber und man konnte sich ganz auf das Relaxing konzentrieren. Ich kann dieses Hotel nur wärmstens empfehlen.
Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve d üzenliydi memnun kaldık bir daha geliriz
Stayed 1 night in Jan 2026
Verified review
2/10 Terrible
Can
Dec 31, 2025
Disliked: Amenities
Ne kahvaltıda ne diğer alanlarda iyi bir kahve bulmak zor kahvenin ücretli olmasını geçtim musluk suyuyla veya kötü ürün kullanımı nedeniyle içelecek seviyede değil oteli kullanan ve daha eski gelen konuklar geçen sene yemeklerin ve kahvaltının daha iyi durumda olduğunu söylüyor çalışanlar güler yüzlü değil
Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.
**Gesamturteil: Absolut nicht empfehlenswert**
Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals.
### **Negative Erfahrungen im Detail:**
1. **Unfreundliches Personal:**
- Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht.
Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.
**Gesamturteil: Absolut nicht empfehlenswert**
Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals.
### **Negative Erfahrungen im Detail:**
1. **Unfreundliches Personal:**
- Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht.
Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.
Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor.