Medusentor Tours and Activities

1st want to correct my checkin review. Staff mistakes told me that stays longer than 7 days will only have room cleaning once a week & that I had no option about this! Hotel quickly corrected this and cleaned my room everyday after I informed management. Hotel potential to again be 4* is good. My room was actually well planned with 4 bottles of drink in fridge & coffee/tea pot for every night and great wifi. Love its steam room. Staff & location close to Ubahn are topnotch. Great shower & excellent toiletries including body lotion. 2 English speaking TV channels;-) I do understand completely the hard economic recession wonderful Berlin has been thru. It has outdated features that really need fixing up. 1. with global warming, no ac made 7/10 nights unbearable. Need to get room ac's back even if they're small room units during hot days to make booking this hotel worth it. 2. had 1 frayed hand towel with a hole, a no-no in a 4*hotel. Need old thin towels thrown out for better quality ones. 3. upgrade in-hotel restaurant menu 4. there were days the toilet had a horrible sewer stench. frequent flushing seemed to prevent this but not all the time. 1 time without using the toilet, the horrible stench just came out of what appears to be a clean toilet that was covered, maybe stench from next door room. The fact it was reversible tells me it should be definitely solvable to make booking this hotel worth it. 5.hotopenwindownoisy withubahnconstruction,traffic&voices

So beautiful. Perfect view.

The property was very nice and the room was nice as well. We got an executive suite because of the balcony which actually had 2! However we never used them due to the chilliness and also I thought we would be facing the street not just a wall of green. The biggest issues we had were the lack of a coffee machine. Even the most basic hotels have a coffee machine. I read reviews where the hotel responded they have them you should’ve asked. I don’t think we need to ask, rooms should all have it. I knew there was a Michelin star restaurant on site however I thought we would be able to get a normal breakfast. The breakfast was nothing special it was normal but at a price of $35€ pp it’s outrageous. So we had to walk every morning to find something. That was a big negative for me. The bar is on the second floor and laid out in kind of an awkward manner since the hotel is like a flat room going side to side with no depth on those floors. All in all the front desk was very nice and helped us with dinner reservations. The room was comfortable.