Title: Grand Inna Medan (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca
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# Grand Inna Medan
Travelers can sip cocktails at the swim-up bar while enjoying the pool area, with plenty of family-friendly activities available throughout this sunny retreat
## Photo gallery for Grand Inna Medan
- Overview
- Rooms
- Location
- Policies
Located in the heart of Kesawan, Grand Inna Medan provides a vibrant getaway experience. Guests can enjoy refreshing drinks poolside or take time to explore the garden, with in-room WiFi keeping everyone connected throughout their stay.
## Reviews
7.2
Good
## Popular amenities
- Pool
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
## Room options
### Check availability for these dates
Tonight
[Feb. 2 - Feb. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2)
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Tomorrow
[Feb. 3 - Feb. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2)
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This weekend
[Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2)
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Next weekend
[Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2)
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All rooms
1 bed
2 beds
Showing 10 of 10 rooms
### View all photos for Deluxe Double or Twin Room
### Deluxe Double or Twin Room
### Highlights
Soundproofed
Air conditioning
TV
Premium bedding
Bidet
Private bathroom
Electric kettle
Free bottled water
- City view
- 301 sq ft
- Sleeps 3
- 2 Twin Beds OR 1 Double Bed
### View all photos for Royal Double or Twin Room
### Royal Double or Twin Room
### Highlights
Soundproofed
Air conditioning
TV
Premium bedding
Bidet
Private bathroom
Electric kettle
Free bottled water
- City view
- 323 sq ft
- Sleeps 3
- 2 Twin Beds OR 1 Double Bed
### View all photos for Deluxe Suite
### Deluxe Suite
### Highlights
Separate dining area
Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Bidet
- City view
- 388 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
### View all photos for Grand Suite
### Grand Suite
### Highlights
Separate dining area
Separate sitting area
Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
- 753 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
### View all photos for Deluxe Room
### Deluxe Room
- Sleeps 2
### View all photos for Royal Deluxe Room
### Royal Deluxe Room
- Sleeps 2
### Junior Suite
- Sleeps 2
### Grand Inna Suite
- Sleeps 2
### Junior Suite
- Sleeps 2
### View all photos for Deluxe Suite
### Deluxe Suite
- Sleeps 2
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## About the area
Located in Kesawan, a neighborhood in Medan, Grand Inna Medan is near a train station and on the riverwalk. Rahmat International Wildlife Museum & Gallery and Museum of North Sumatra are cultural highlights, and travelers looking to shop may want to visit DeliPark Mall Medan and Medan Mall. [Visit our Medan travel guide](https://www.expedia.ca/Medan.dx2263)
Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111
### What's nearby
- Grand City Hall
2 min walk \- 0.2 km
- Tjong A Fie's Mansion
9 min walk \- 0.8 km
- Bukit Barisan Military Museum
10 min walk \- 0.9 km
- Sun Plaza
14 min walk \- 1.2 km
- Medan Mall
15 min walk \- 1.3 km
### Getting around
- Medan Station
4 min walk
- Medan (KNO-Kuala Namu Intl.)
45 min drive
### Restaurants
- Titik Temu Cafe
1 min walk
- Spoon Dining
2 min walk
- Grand Aston-dinning Spoon
2 min walk
- Jade Dragon 玉龍餐廳
2 min walk
- Common Folks
1 min walk
## About this property
### Grand Inna Medan
Hotel located in Kesawan
Take advantage of a swim-up bar, a poolside bar, and a grocery/convenience store at Grand Inna Medan. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
- An outdoor pool and a children's pool, along with sun loungers and a swim-up bar
- Free self parking
- Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
- Free newspapers, an elevator, and a 24-hour front desk
Room features
All 132 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
- Bathrooms with showers and bidets
- 32-inch TVs with cable channels
- Electric kettles, daily housekeeping, and desks
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## Property amenities
### Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
### Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
- Free RV/bus/truck parking on site
- Limited onsite self parking
- Wheelchair-accessible parking and van parking available
### Food and drink
- Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- A swim-up bar
### Things to do
- Children's pool
- Outdoor pool
- Outdoor pool (guest access)
### Family friendly
- Children's pool
- Grocery/convenience store
- Laundry facilities
- Outdoor pool
- Soundproofed rooms
### Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Grocery/convenience store
- Laundry facilities
- Luggage storage
- Safe at front desk
### Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Wedding services
### Business services
- 24-hour business center
- 4 meeting rooms
### Outdoors
- Garden
- On the riverwalk
- Pool loungers
### Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
### More
- 2 buildings
- 8 floors
- Ballroom
- Banquet hall
- Built in 1898
- Colonial architecture
- Designated smoking areas
- Reception hall
## Room amenities
### Bedroom
- Premium bedding
### Bathroom
- Bidet
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
### Entertainment
- 32-inch TV with cable channels
### Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
### More
- Air conditioning
- Desk
- Laptop workspace
- Phone
- Safe
- Soundproofed rooms
## Policies
### Check-in
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
### Check-out
Check-out before noon
### Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
### Access methods
Staffed front desk
### Pets
No pets or service animals allowed
### Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night
Cribs (infant beds) are not available
### Property payment types
## Important information
### Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Administrative fee: IDR 100000 per accommodation, per stay
We have included all charges provided to us by the property.
### Optional extras
- Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
- Airport shuttle fee: IDR 350000 per vehicle (one-way)
- Rollaway bed fee: IDR 350000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
### You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
### We should mention
Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property
### Property is also known as
Inna Dharma Deli
Inna Dharma Deli Hotel
Inna Dharma Deli Hotel Medan
Inna Dharma Deli Medan
Grand Inna Medan Hotel
Grand Inna Medan Hotel
Grand Inna Medan Medan
Grand Inna Medan Hotel Medan
## Frequently asked questions
### Does Grand Inna Medan have a pool?
### Is Grand Inna Medan pet-friendly?
### How much is parking?
### What time is check-in at Grand Inna Medan?
### What time is check-out at Grand Inna Medan?
### Does Grand Inna Medan provide a shuttle to the airport?
### Where is Grand Inna Medan located?
## Have a question?
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## Reviews
## Grand Inna Medan Reviews
7.2
### Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)
### 7.2
Cleanliness
### 9.2
Location
### 8.2
Staff & service
### 6.8
Property conditions & facilities
10 - Excellent
8
8 - Good
12
6 - Okay
4
4 - Poor
3
2 - Terrible
4
## Reviews
### 10/10 Excellent
#### Jon
Feb 12, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan.
##### Jon
Stayed 1 night in Jan 2024
### 6/10 Okay
#### Ivor
Jul 19, 2024
Liked: Cleanliness, staff & service, amenities
Walking distance to the train station to the airport. Easy access to restaurants and a mall.
##### Ivor
Stayed 2 nights in Jul 2024
### 2/10 Terrible
#### Stephen
Jun 18, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
#### Owner Should Be Ashamed Of This Property
You arrive - the exterior is attractive, the lobby is truly grand, you arrive at your room, and enter a different universe. The room features black mold on the bathroom ceiling (no ventilation) and seemingly on the toilet.seat, peeling and poorly repaired walls that belong in a prison, sketchy wiring, an ancient audio console that does what? and chipped furniture. Only the bed seemed to have been replaced, since the building was new, and offered a bit of comfort. The staff were helpful and friendly so no complaint there - they are working with the disaster they have
##### Stephen
Stayed 1 night in Jun 2025
### 8/10 Good
#### Verified traveller
Mar 13, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
#### Normal, but noisy
Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi.
##### Verified traveller
Stayed 1 night in Mar 2024
### 4/10 Poor
#### Peter
Apr 22, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas
##### Peter
Stayed 2 nights in Apr 2024
### 8/10 Good
#### Yuen Teh
Jul 28, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Old but OK
Old hotel, very old. Rooms are old, a little higher price can get a better room. Location is very good but noisy.
##### Yuen Teh
Stayed 2 nights in Jul 2025
### 6/10 Okay
#### Roberta
Jul 10, 2025
Liked: Staff & service, property conditions & facilities
Staff was helpful & very courteous. Rooms needed some updating, all the wooden surfaces were worn & chipping, metal surfaces were rusty. There was a clump of hair left behind on the bathroom floor. Bed was comfortable, morning breakfast was very good.
##### Roberta
Stayed 1 night in Jul 2025
### 2/10 Terrible
#### Nazaruddin
Sep 22, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service and resepsionis asking more money while I check in. The worse experience ever. Bath room door were locked and shower water is broken 👎
##### Nazaruddin
Stayed 1 night in Sep 2025
### 2/10 Terrible
#### Graham Andrew
Sep 11, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the perfect example of a hotel that misrepresents itself on Expedia and I recommend everyone to stay away. The photos make the hotel look well maintained and new, when in fact this could not be further from the truth. The reception never asked whether we wanted smoking or non-smoking, and just gave us a smoking room which smelt like a rubbish tip. The room was terrible, no hot water at all. The condition of the room is only suitable for animals, the furniture looks 50 years old, damaged through wear and tear and never replaced. The room was repainted by someone who has no idea how to paint. It was a disastrous job. On Expedia their photos show the rooms as being so good and well maintained and then you go there and end up in a pig-sty. If I wanted such a poor room I could get this elsewhere for half the price. The shower also does not work properly and seriously needs to be maintained. The breakfast is very average for a foreigner. The breakfast is well suited for a local, but not a westerner. You order a "hot" latte and it always comes luke warm at best. I tried three times, and then gave up ordering hot coffee. We complained to reception when leaving and they said they would make sure we got a better room when we come next time. Seriously! Why would I come back here a second time when Medan has a hundred hotels to choose from. I come to Medan for business, so I will be coming here a lot in the future, but this hotel has certainly lost my business.
##### Graham Andrew
Stayed 2 nights in Sep 2025
### 2/10 Terrible
#### Julie
Jul 5, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
#### Manglende seng
Vi havde bestilt værelse til 3 Pers men der var kun seng til 2\. Det første værelse som vi fik tildelt boede der allerede nogen i. Personalet talte dårligt engelsk og ville ikke komme med en ekstra seng. Vi ankom sent og brokkede os en del men der kom ingen seng. Til gengæld ringede de kl 2 om natten og sagde at der ikke var en seng.
##### Julie
Stayed 1 night in Jun 2025
### 10/10 Excellent
#### JORGE
Mar 23, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Experiencia para volver a repetir
Todo perfecto... muy buen trato Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta...
##### JORGE
Stayed 1 night in Mar 2023
### 6/10 Okay
#### Verified traveller
Dec 16, 2020
Liked: Cleanliness
Disliked: Room comfort
Too much noisy from the traffic event during the midnight
##### Verified traveller
Stayed 3 nights in Dec 2020
### 10/10 Excellent
#### Krzysztof
Sep 23, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### A very pleasant hotel
The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.
##### Krzysztof
Stayed 1 night in Sep 2019
### 8/10 Good
#### zainol
Jul 19, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a good location near shopping complex and easy access by train to airport.
##### zainol
Stayed 1 night in Jul 2019
### 8/10 Good
#### Abang, Jakarta
May 15, 2019
Liked: Staff & service
A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .
##### Abang
Stayed 2 nights in May 2019
### 10/10 Excellent
#### Kamarulzaman
Mar 7, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Grand inna hotel bertaraf istimewa
Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan. Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik.
##### Kamarulzaman
Stayed 2 nights in Feb 2019
### 8/10 Good
#### rainer
Jan 24, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Familiär aber es gibt besseres in Medan
das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal)
##### rainer
Stayed 3 nights in Dec 2018
### 8/10 Good
#### rainer
Jan 13, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### traditionshotel aus alten zeiten neu aufgepeppt
regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten
##### rainer
Stayed 2 nights in Dec 2018
### 8/10 Good
#### Arez, Purmerend
Dec 21, 2017
Liked: Staff & service
#### Good for one night
It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo.
##### Arez
Stayed 1 night in Dec 2017
### 8/10 Good
#### jimmy togar
Aug 29, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Convenient enough but need to improve
Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..
##### jimmy togar
Stayed 4 nights in Aug 2017
### 6/10 Okay
#### Yeoh, Malaysia
May 9, 2017
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
#### Old hotel but good location
The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby.
##### Yeoh
### 4/10 Poor
#### Ashraf, shah alam, malaysia
Jun 17, 2014
Liked: Property conditions & facilities
Disliked: Room comfort
#### Hotel location is in town's centre
Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup). But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok.
##### Ashraf
### 10/10 Excellent
#### Sonia
Aug 24, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
##### Sonia
Stayed 2 nights in Jul 2024
### 4/10 Poor
#### Peter
Apr 22, 2024
Disliked: Cleanliness
##### Peter
Stayed 1 night in Apr 2024
### 8/10 Good
#### Bernard
Dec 27, 2023
##### Bernard
Stayed 1 night in Dec 2023
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