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Raffles Makkah Palace

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Exceptional
392 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Well of Zamzam
    3 min walk
  • Popular Location
    Great Mosque of Mecca
    7 min drive
  • Popular Location
    King Fahad Gate
    7 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Junior Suite, 1 King Bed, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Signature Suite, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Signature Suite, 1 Bedroom (Haram View )

    Room Amenities

    • Sleeps 3
    More details
  • Signature Suite, Partial View ( Kaaba )

    Room Amenities

    • Sleeps 3
    More details
  • Presidential Suite, 2 Bedrooms, City View

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Presidential Suite, 2 Bedrooms (Partial Kaaba View)

    Room Amenities

    • Sleeps 5
    More details
  • Royal Suite, 2 Bedrooms (Kaaba View )

    Room Amenities

    • Sleeps 6
    More details

About this area

Mecca

Located in Mecca, Raffles Makkah Palace is in the city centre and connected to a shopping centre. Kaaba and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.

What's nearby

  • Popular Location
    Well of Zamzam - 3 min walk
  • Popular Location
    Abraj Al Bait Towers - 1 min drive
  • Popular Location
    Kaaba - 5 min drive
  • Popular Location
    Great Mosque of Mecca - 7 min drive
  • Popular Location
    King Fahad Gate - 7 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 61 min drive

Restaurants

  • Where to eat
  • Al Qasr – Serves breakfast, lunch and dinner daily. Open 24 hours.
  • Al Majlis (Laventine) – Fine-dining restaurant. Serves lunch and dinner daily.
  • Narjes Tea Lounge – Coffee shop. Open daily. Open 24 hours.
  • The Creamery – Coffee shop. Open daily.

About this property

Raffles Makkah Palace

Luxury hotel connected to a shopping centre in Mecca with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, 2 coffee shops/cafés, a sauna and a conference centre are on-site. All 214 individually decorated rooms feature WiFi and iPod docks. LED TVs with digital channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers. Private bathrooms are not en suite.
Raffles Makkah Palace offers 214 forms of air-conditioned accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LED televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include a bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and a bidet.
This Mecca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Recreational amenities at the hotel include a health club and a sauna.

Policies

Check-in

Check-in between 6:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 16

Special check-in instructions

Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM. Guests can contact the property using the number on the reservation confirmation received after booking.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 120 for adults and SAR 60 for children (approximately)
  • Fee for in-room wireless Internet: SAR 60 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Couples wishing to share a room must provide proof of marriage. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 6 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. No pets or service animals are allowed at this property. Alcohol is not served or permitted at this property.

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 60 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 120 for adults and SAR 60 for children
  • 2 restaurants and 2 coffee shops
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (detached)
  • bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 42-inch LED TV
  • TV/satellite channels
  • DVD player
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Fitness centre (free access)

Where to eat

  • Al Qasr – Serves breakfast, lunch and dinner daily. Open 24 hours.
  • Al Majlis (Laventine) – Fine-dining restaurant. Serves lunch and dinner daily.
  • Narjes Tea Lounge – Coffee shop. Open daily. Open 24 hours.
  • The Creamery – Coffee shop. Open daily.
4.6

Exceptional

5 - Excellent
288
4 - Good
74
3 - Okay
17
2 - Mediocre
7
1 - Poor
6
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

    Stayed 1 night in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The people that work there are exceptional. The place is super clean, modern, and very well kept... You deffinately get what you paid for.

    Stayed 1 night in Oct. 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Priority was fairly clean. Room service get to knock on the door a lot to clean the room. Also, once we got the wrong breakfast (not the same as I ordered), but I was refunded the amount for the breakfast. Staff in the lobby where very nice and friendly.

    Stayed 3 nights in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 8 nights in Jun. 2019

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    For VIP Access program, it's not good at all. Otherwise the hotel considered as unlikely a 5 stara hotel with regular facilities "not specious" and I recommended other hotel like the Fairmont clock royal hotel.

    Stayed 2 nights in Jun. 2019

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