Mateur Vacation Packages

The entire hotel looks brand new and modern. The staff is amazing! Very helpful and willing to help. Also, the food at their restaurant is very good and not expensive (when converting to USD). Some side notes for someone looking to reserve is that they have a different concept, so there’s no room service and not bellman. Other than that, the overall experience was very good and the location is great as it’s about 20-25 minutes to the airport. I highly recommend it to anyone visiting Tunis looking for a great accommodation.

Plenty of pools, staff were amazing and really helpful.

Very good 5-star hotel

Lovely hotel, looks like the photographs. Food was brilliant, I usually dislike buffets however the food was very tasty with variety. Majority of the staff were lovely, however some were very rude. Reception staff (except the porter who was absolutely lovely, always had a smile on his face!) were very rude, didn’t even say bye or asked about our stay at check out. Asked to change our bedsheet one night as the baby had an accident and the staff member sent was extremely rude and was cursing us in Arabic under his breath. Not nice considered there are people out there with medical issues and no one should have to face that sort of treatment. The beach was lovely, very clean and sandy clear waters. Overall a great stay minus the few encounters of rude staff

I like every think Top service Ultras all inclusive