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Overview of Riotel Matane

Photo gallery

Beach nearby
Beach nearby
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationSalmon Center20 min walk
    Popular LocationMatane Lighthouse2 min drive
    Popular LocationDoris Gardens4 min drive
    AirportMatane, QC (YME)6 min drive

Choose dates to view prices

About this area

Matane

Located in Matane, Riotel Matane is in the city center and on the waterfront. Matane Lighthouse and L'Ancien Magasin General A.G. Museum are local landmarks, and some of the area's activities can be experienced at Matane Ferry Terminal and Matane Golf Club. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing.
Visit our Matane travel guide
Popular Location

What's nearby

  • Salmon Center - 20 min walk
  • Matane Lighthouse - 2 min drive
  • Doris Gardens - 4 min drive
  • Matane Golf Club - 6 min drive
  • Matane Ferry Terminal - 7 min drive

Getting around

  • AirportMont-Joli, QC (YYY) - 54 min drive

Restaurants

  • Cargo — 1 min walk
  • Tim Hortons — 7 min walk
  • Restaurant-bar Le 21 — 9 min walk
  • Saveurs Particulières — 13 min walk
  • Boulangerie Toujours Dimanche — 13 min walk

About this property

Riotel Matane

3.5-star hotel near the beach
At Riotel Matane, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. All 96 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Room service, premium bedding, and free local calls are among the other amenities available to guests.
Riotel Matane offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oblivio Spa has 3 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 8.5-17 for adults and CAD 8.5-8.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 4:30 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 16 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa tub
The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.5 and CAD 17 for adults, CAD 8.5 and CAD 8.5 for children (approximately)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Property Registration Number 58914

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Riotel
Riotel Hotel
Riotel Hotel Matane
Riotel Matane
Matane Riotel Hotel
Riotel Matane Hotel Matane
Riotel Matane Quebec
Riotel Matane Hotel
Riotel Matane Hotel
Riotel Matane Matane
Riotel Matane Hotel Matane

Frequently asked questions

Can I cancel my reservation for free at Riotel Matane and receive a full refund?
Yes, Riotel Matane offers free cancellation on select room rates, because flexibility matters! Please refer to Riotel Matane cancellation policy on our site for more details about any exclusions or requirements.
Does Riotel Matane have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.
Is Riotel Matane pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Riotel Matane?
This hotel doesn't offer parking.
What time is check-in at Riotel Matane?
Check-in is from 4:30 PM - anytime.
What time is check-out at Riotel Matane?
Check-out is at 11 AM.
Where is Riotel Matane located?
Offering direct access to the beach, this Matane hotel is in the city center and within 1 mi (2 km) of Salmon Center and Matane Lighthouse. Matane Ferry Terminal and Doris Gardens are also within 3 mi (5 km).
4.4
Excellent
5 - Excellent
543
4 - Good
322
3 - Okay
66
2 - Poor
20
1 - Terrible
7

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is somewhat too high for the quality of the room (leather on chair peeling off, stains on curtain, hair on bed), the bed was too soft but for one short night alright
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern hotel with an amazing location and view. I loved the seats and fires outside, they were a perfect touch. Spacious room, super comfortable bed, good parking, friendly staff.
Stayed 2 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff amazing. Restaurant staff not. All in all, great hotel. Clean, nice, mostly quiet, great location. Eat elsewhere. While the good is decent, the restaurant staff is snotty AF.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric car chargers three of them helped thank you
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool waterfront hotel. Spacious room and nice/helpful staff
Stayed 1 night in Sep 2020

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