4/5 Good
Verified traveller
Business traveller
20 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Overview of Riotel Matane
Photo gallery
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
Salmon Center20 min walk
Matane Lighthouse2 min drive
Doris Gardens4 min drive
Matane, QC (YME)6 min drive
Choose dates to view prices
About this area
Matane
Located in Matane, Riotel Matane is in the city center and on the waterfront. Matane Lighthouse and L'Ancien Magasin General A.G. Museum are local landmarks, and some of the area's activities can be experienced at Matane Ferry Terminal and Matane Golf Club. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing.
View in a map
What's nearby
- Salmon Center - 20 min walk
- Matane Lighthouse - 2 min drive
- Doris Gardens - 4 min drive
- Matane Golf Club - 6 min drive
- Matane Ferry Terminal - 7 min drive
Getting around
- Mont-Joli, QC (YYY) - 54 min drive
Restaurants
- Cargo — 1 min walk
- Tim Hortons — 7 min walk
- Restaurant-bar Le 21 — 9 min walk
- Saveurs Particulières — 13 min walk
- Boulangerie Toujours Dimanche — 13 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Cooked-to-order breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 8.5-17 for adults and CAD 8.5-8.5 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Children's pool
- Fitness center
- Full-service spa
- Indoor pool
- Outdoor tennis court
- Sauna
- Seasonal outdoor pool
- Spa tub
Family friendly
- Children's pool
- Cribs/infant beds (surcharge)
- Dry cleaning service
- Indoor pool
- Laundry facilities
- Refrigerator
- Rollaway/extra beds (surcharge)
- Seasonal outdoor pool
Conveniences
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
Business services
- Business center
- Computer station
- Meeting rooms
- Conference space
Outdoors
- Pool sun loungers
- Terrace
Spa
- 3 treatment rooms
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massage - hot stone
- Massage - Swedish
- Massage/treatment rooms
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Cribs/infant beds (surcharge)
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
Entertainment
- 37-inch flat-screen TV
- Cable channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
Policies
Check-in
Check-in from 4:30 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from March 16 2020 to December 31 2020 (dates subject to change):
- Fitness facilities
- Sauna
- Spa tub
The following facilities are closed on Sunday:
- Bar/lounge
- Restaurant
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between CAD 8.5 and CAD 17 for adults, CAD 8.5 and CAD 8.5 for children (approximately)
- Crib (infant bed) fee: CAD 15.0 per night
- Rollaway bed fee: CAD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Property Registration Number 58914
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Riotel
Riotel Hotel
Riotel Hotel Matane
Riotel Matane
Matane Riotel Hotel
Riotel Matane Hotel Matane
Riotel Matane Quebec
Riotel Matane Hotel
Riotel Matane Hotel
Riotel Matane Matane
Riotel Matane Hotel Matane
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Sam, Montreal
17 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
4/5 Good
Jean-Luc, Matane
16 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
5/5 Excellent
Jeremy, Toronto
Travelled with partner
15 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
5/5 Excellent
Verified traveller
Travelled with partner
6 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
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