Title: Sierra Lago Resort & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sierra Lago Resort & Spa - All inclusive Lakefront property with 2 restaurants and a full-service spa ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/ade14969.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/296ec661-21ce-411f-b181-a46ac0c0770f-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/16eec86f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/ab3e84b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/4589d29a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sierra Lago Resort & Spa offers an all-inclusive lakeside retreat blending nature and comfort. Guests enjoy guided ecotours or explore with paddleboards and kayaks. The onsite spa rejuvenates, and two restaurants serve regional cuisine showcasing local flavors. VIP Access 9.2 Wonderful ## Popular amenities - Hot tub - Pool - Bar - Parking included - Spa - All-inclusive VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/f317ad75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 Private bathroom Hair dryer Bathrobes - 376 sq ft - Sleeps 2 - 1 King Bed ![Superior Cabin](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/103774e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Cabin 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Flat-screen TV Renovated in 2023 Private bathroom - 581 sq ft - Lake view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Casa Lago](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/a193dc22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Lago ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 5 bathrooms Private bathroom Bathrobes - 3337 sq ft - Lake view - Sleeps 12 - 2 King Beds and 4 Queen Beds ![Standard Cabin, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/afc41bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin, 2 Double Beds 8.0 Very good 1 review ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes Hair dryer Private bathroom - 376 sq ft - Sleeps 4 - 2 Double Beds ![Honeymoon Cabin](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/91a6aff4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Cabin 10.0 Exceptional 1 review ### Highlights Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes - 377 sq ft - Sleeps 2 - 1 King Bed ![Ultra Suite Cabana | Bathroom](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/9b6d385e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite Cabana 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes Hair dryer Private bathroom - Sleeps 4 - 1 King Bed OR 1 Double Sofa Bed ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/c84716e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabana Jazmin ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 2 bathrooms Private bathroom Bathrobes - Sleeps 6 - 2 Double Beds and 1 King Bed ![Master Suite 2 Bedrooms](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/436c7917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 2 Bedrooms ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 2 bathrooms Private bathroom Bathrobes - Lake view - Sleeps 6 - 2 Double Beds and 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMascota-Hotels-Sierra-Lago-Resort-Spa-All-Inclusive.h1708914.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMascota-Hotels-Sierra-Lago-Resort-Spa-All-Inclusive.h1708914.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62763%2C-104.73630&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2yrr072GsHTafjUQHfloZpBvfgA=) Lago de Juanacatlan, s/n, Mascota, JAL, 46900 #### What's nearby - Laguna de Juanacatlán - 1 min walk - 0.0 km - La Preciosa Sangre Temple Ruins - 36 min drive - 16.8 km - Main Square - 37 min drive - 17.2 km - Nuestra Senora de los Dolores Church - 37 min drive - 17.2 km - El Pedregal Museum - 37 min drive - 17.2 km #### Restaurants - ‪Restaurante La Terraza - ‬15 min walk - ‪Restaurante el Lago - ‬17 min walk ## About this property ### Sierra Lago Resort & Spa - All inclusive Upscale all-inclusive property by the lake, with rooms renovated in 2023 Consider a stay at Sierra Lago Resort & Spa - All inclusive and take advantage of a poolside bar, a terrace, and a garden. Adventurous travelers may like the ecotours, rowing/canoeing, and paddleboards at this property. Take some time to relax at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Enjoy onsite activities like basketball, kayaking, and horseback riding. In-room WiFi (surcharge) is available to all guests, along with an arcade/game room and a fireplace in the lobby. Other perks include: - An outdoor pool along with pool umbrellas - Free self parking - Free bicycle rentals, an outdoor tennis court, and a paddleboard on site - Wedding services, massage treatment rooms, and a banquet hall - Guest reviews give good marks for the overall condition Room features All guestrooms at Sierra Lago Resort & Spa - All inclusive include thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like WiFi and bathrobes. Other conveniences in all rooms include: - Showers, free toiletries, and hair dryers - 32-inch flat-screen TVs with premium channels - Separate sitting areas, coffee/tea makers, and heating ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Rowing/canoeing ### Land activities Bicycling Soccer Tennis ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/12000000/11910000/11901800/11901779/7736d4d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Santa Rita Mascota - Parking included - Free WiFi - Room service - Housekeeping 9.0 Wonderful 86 reviews CA $137 CA $164 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=11901779&PinnedHotelID=11901779&HadPinnedHotel=true®ionId=-1&adults=2) ![Elite Double Room](https://images.trvl-media.com/lodging/91000000/90730000/90723300/90723268/807a58e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Angeles Mascota - Breakfast included - Free WiFi - Air conditioning 9.8 Exceptional 47 reviews CA $143 CA $172 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=90723268&PinnedHotelID=90723268&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/9000000/8060000/8054500/8054475/45e5c267.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mesón de Santa Elena Hotel Galeria Mascota - Breakfast included - Spa - Parking included - Free WiFi 8.8 Excellent 65 reviews CA $177 CA $321 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=8054475&PinnedHotelID=8054475&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/86000000/85700000/85697900/85697828/6bb63443.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copa de Oro Hotel Boutique Mascota - Pet-friendly - Free WiFi - Business services - Laundry 8.8 Excellent 63 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=85697828&PinnedHotelID=85697828&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/3000000/2220000/2218400/2218328/123cdd42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda La Puerta de Enmedio Mascota - Free WiFi - Bar - Housekeeping - 24/7 front desk 5.0 60 reviews CA $102 CA $127 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2218328&PinnedHotelID=2218328&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Triple Room | Terrace/patio](https://images.trvl-media.com/lodging/108000000/107500000/107495500/107495448/w2998h1992x3y5-7554e229.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Roca Venados Mascota - Pet-friendly - Parking included - Free WiFi - Outdoor space 10 Exceptional 2 reviews CA $88 CA $106 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=107495448&PinnedHotelID=107495448&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/96000000/95130000/95125100/95125052/60f678ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hermosa Tienda Glamping Internada en el Bosque de Mascota; Jal Santa Rosa, Mascota, Jal - Kitchen - Parking available - Barbecue grill CA $211 CA $283 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=95125052&PinnedHotelID=95125052&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/52000000/51290000/51283200/51283150/e19540ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful and spacious house in Mascota, +16 people Col Centro - Kitchen - Washer - Dryer - Outdoor space 10 Exceptional 6 reviews CA $399 CA $510 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=51283150&PinnedHotelID=51283150&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/111000000/110900000/110892400/110892389/65fbf2d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Room in paradise between the sierra madre forest and Lake Juanacatlan. Juanacatlán - Air conditioning - Gym - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=110892389&PinnedHotelID=110892389&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/119000000/118330000/118326000/118325938/0c71f3ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MEXICAN HOUSE WITH LOVE San Sebastián del Oeste - Kitchen - Washer - Dryer - Pet-friendly CA $134 CA $238 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=118325938&PinnedHotelID=118325938&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (MXN 130 per night) - Available in some public areas: WiFi (MXN 130 per day) ### Parking and transportation - Free uncovered self parking on site ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar - Couples/private dining - Private picnics ### Restaurants on site - El Lago Restaurant - La Terraza ### Things to do - Arcade/game room - Basketball - Billiards/pool table - Ecotours - Fishing - Free bicycle rentals - Full-service spa - Hiking/biking trails - Horseback riding/rentals - Hot tub - Kayaking - Outdoor pool - Outdoor tennis court - Paddleboard - Rowing/canoeing - Steam room ### Family friendly - Arcade/game room - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Garden - In the mountains - On a lake - Picnic area - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Couples treatment rooms - Hot tub - Outdoor treatment areas - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Smooth flooring in public areas - Well-lit path to entrance ### More - 1 floor - 34 buildings - Banquet hall - Fireplace in lobby - Renovated guestrooms - January 2023 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with premium satellite channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Heating - Iron/ironing board - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for in-room wireless internet: MXN 130.00 per night (rates may vary) - Fee for wireless internet in public areas: MXN 130 per day (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Sierra Lago Sierra Lago Mascota Sierra Lago Resort Sierra Lago Resort Mascota Sierra Lago Hotel Juanacatlan Sierra Lago Resort & Spa Mascota, Mexico - Jalisco Sierra Lago Resort And Spa Sierra Lago Resort Spa Sierra Lago Resort Spa Sierra Lago Resort Spa All Inclusive Sierra Lago Resort & Spa - All inclusive Mascota Sierra Lago Resort & Spa - All inclusive All-inclusive property ## Frequently asked questions ### Does Sierra Lago Resort & Spa - All inclusive have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Sierra Lago Resort & Spa - All inclusive? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Sierra Lago Resort & Spa - All inclusive on Nov 13, 2025 start from CA $598.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mascota-Hotels-Sierra-Lago-Resort-Spa-All-Inclusive.h1708914.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sierra Lago Resort & Spa - All inclusive pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Sierra Lago Resort & Spa - All inclusive? > Self parking is free at this property. ### What time is check-in at Sierra Lago Resort & Spa - All inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Sierra Lago Resort & Spa - All inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Sierra Lago Resort & Spa - All inclusive? > Yes, the property is all-inclusive. Activities include kayaking, rowing/canoeing, bicycling, and more. ### Where is Sierra Lago Resort & Spa - All inclusive located? > Situated on a lake, this all-inclusive property is 0.1 mi (0.1 km) from Laguna de Juanacatlán and within 12 mi (20 km) of La Preciosa Sangre Temple Ruins and Main Square. Nuestra Senora de los Dolores Church and Mascota Archeological Museum are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sierra Lago Resort & Spa - All inclusive Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 132 8 - Good 25 6 - Okay 7 4 - Poor 5 2 - Terrible 5 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.6/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Jonathan Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location. tranquility and serenity of the peaceful mountain skies ##### Jonathan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Tamsyn Aug 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay ##### Tamsyn Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Sabyr Oct 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked super charming nature, well landscaped territory, buitifull lake, freindly staff, nice lounge music. ##### Sabyr Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Alvard Aug 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property for those who love and appreciate nature. It's a very unique property. We loved every minute of our stay. It's very clean, comfortable bedding, just breathtaking location. Be sure to get a driver from the resort to take you to the hotel as the drive up the hill is not the best. Would definitely go back ##### Alvard Stayed 4 nights in Aug 2024 ### 2/10 Terrible #### Seri Jan 15, 2025 Disliked: Staff & service, amenities, property conditions & facilities I didnt like that it was 3 hours from the airport, cost me $400 usd for transportation. No electrocity in some areas. No heater or ac ( i froze) noone speaks english, so it was a huge communication barrier. Very rough and nearly undriveable road to resort. The walways to rooms, were narrow and uneven. We were susposse to stay 4 days, we checked out after the first night. I took videos and pictures of all of this ##### Seri Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Marcela Oct 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Si todo estuvo muy bien ##### Marcela Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Carlos Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Increible, de los mejores todo incluido ##### Carlos Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### YANIRE Sep 23, 2025 Liked: Amenities, property conditions & facilities el lugar super bonito, la vista de la naturaleza y todos servicios excelentes ##### YANIRE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Leticia Sep 18, 2025 Hermoso lugar , y sus empleados un servicio increible ##### Leticia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Gual Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar espectacular ##### Gual Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Krÿ Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hemorso lugar para compatir en pareja, con hermosos paisajes. ##### Krÿ Stayed 1 night in Aug 2025 ### 10/10 Excellent #### HECTOR ALEJANDRO GUTIERREZ Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Extraordinario hotel, trato del personal muy bueno (solo habría que cambiar la actitud de algunos miembros en buscar la manera de cómo ayudar en las peticiones del huésped) comida y bebida muy buena ##### HECTOR ALEJANDRO GUTIERREZ Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Maria Santos Aug 18, 2025 Liked: Amenities, property conditions & facilities Todo muy lindo, solo la carretera de acceso muy angosta. ##### Maria Santos Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Yaneli Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper ##### Yaneli Stayed 1 night in Aug 2025 ### 10/10 Excellent #### emmanuel Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was very beautiful the place ##### emmanuel Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Marcos joel Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La tranquilidad que se tiene, los servicios ##### Marcos joel Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### JESUS BENJAMIN Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### JESUS BENJAMIN Stayed 1 night in Jul 2025 ### 8/10 Good #### Jhoana Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar es hermoso. Las cabañas cómodas y limpiadas. La comida es muy rica y las bebidas aunque limitadas están bien. La alberca climatizada y jacuzzi súper agradable para los niños Me gustaría que hubiera snacks u opciones de alimentos fuera de los horarios establecidos en los restaurantes, ya que si llevas niños pequeños y no alcanzas alguna de las comidas ya no hay opción de pedir algo al cuarto o comer algo adicional. Los snacks (que son solo cacahuates) de la alberca también se terminan. Pondría más botes de basura en los andadores. Pero el lugar es precioso, tranquilo y mi estancia fue muy agradable. ##### Jhoana Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Jose Ricardo Jul 21, 2025 Liked: Room comfort Disliked: Cleanliness, staff & service #### SUCIOS Y CON HONGOS LOS CHALECOS SALVAVIDAS FALTA ATENCION EN LOS DETALLES LOS CHALECOS SALVAVIDAS LLENOS DE HONGO SUCIEDAD ES ANTIGIENICO, EN LA COMIDA NOS SIRVIERON EN VAJILLA DE BARRO ROTA ASTILLADA Y PEDI UN MOLCAJETE Y ME LO SIRVIERON EN UN PLATO QUE POR QUE SE TERMINANRON LOS MOLCAJETES , PARECE QUE SOLO TIENEN 3 PZ TAMBIEN DE PERIQUERAS PARA NIÑOS NO TIENEN LAS SUFICIENTES NI PERCHEROS PARA LAS BOLSAS, EN LAS LANCHAS 2 ESTAN EN MALAS CONDICIONES. EN LA HABITACION EL CLOSET LAS JALADERAS ESTABAN FLOJAS LE FALTABAN LOS TORNILLOS. MI RESERVACION INCLUIA BOTELLA DE VINO TINTO, Y QUE NO LES APARECIA EN SISTEMA, COBRAR MUY BIEN EL PRECIO PERO LES FALTA MANTENIMIENTO Y ATENCION EN LOS DETALLES ANTES MENCIONADOS EL CENTRO DE MESA SE VE DE 10 PESOS LA COMIDA SI ES 10/10 SOLO ESO . ![MANTEL PUESTO AL REVES](https://a.travel-assets.com/ugc/hotel-reviews/f2471b0a-9e7a-4e24-9c6e-105450cf3b4e-1753128226386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![CHALECO SALVA VIDAS SUCIOS HONGOS DE MUGRE ](https://a.travel-assets.com/ugc/hotel-reviews/79400668-5c21-4805-98be-a4295f4ba33b-1753128226345.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![UNA RENOVACION EN LOS CGALECOS ES URGENTE ](https://a.travel-assets.com/ugc/hotel-reviews/b070ab4f-a388-4ffc-935c-2bcd13e4f565-1753128226407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![EL CENTRO DE MESA BARATISIMO ](https://a.travel-assets.com/ugc/hotel-reviews/0102336c-0cfe-47b7-9fb8-ba73a6cd245d-1753128226593.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Ricardo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lourdes Coronado Jul 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar para relajarse, convivir con la naturaleza pero al mismo tiempo contar con todas las comodidades. Y la comida muy buena ![](https://a.travel-assets.com/ugc/hotel-reviews/fa724da9-0b8b-4cd1-a649-e5cc74be99cb-1752707501601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lourdes Coronado Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Carolina Jul 13, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service El lugar es muy bonito pero el servicio es malo , no había Room service y en los restaorantes eran muy tardados en todo , si pedías otra bebida tardaba demasiado tiempo y la comida también es regular. Creo que si mejorarán el servicio y la comida , el lugar serie espectacular. ##### Carolina Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Manuel May 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything ##### Manuel Stayed 2 nights in May 2025 ### 10/10 Excellent #### ROSA ELENA AVILA Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar y servicio ##### ROSA ELENA AVILA Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Cynthia Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful cabin like rooms with killer views. Lots of activities to enjoy and loved that the meals were included. Overall a quite serene place to rest and relax. ##### Cynthia Stayed 2 nights in Mar 2025 ### 6/10 Okay #### German Mar 24, 2025 Disliked: Property conditions & facilities Poor customer services. 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